I don't understand why the outside of the motel was so ugly and unkempt. Why not at least try to make it nice by pulling up that curled and worn carpet? The traffic noise was horrific.

Ok place. Clean but dated. Comfortable bed! My only issue is that it’s not in an area where I was comfortable parking my car. May improve if they put some visible cameras up.

Many restaurants within walking distance, Latch on bathroom window broken. Request for additional pillows forgotten—took two reminders. Sofa in room in bad shape.

Clean, basic accommodations in Carlsbad. Friendly desk staff at check-in. Could use an upgrade for the towels. No breakfast.

Our original room was very small. There was hardly room to walk around the queen size bed. The entire room is very outdated. There were long, dark hairs all over in the bathroom. The entire room needed cleaning. I will compliment management in that, when I complained we were moved to a nice room downstairs for the 2nd night

Had a very strong smell. Moulding around tub was coming off. Some sort of lotion on the wall of the bathroom. And some brown splatters above the garbage can in the main room. Just seemed like it wasnt thoroughly cleaned and the mell was intense

The rooms are clean and newly decorated. The noise from the road was bad and I needed ear plugs.

My stay was fine, nothing exciting about the place. Nothing bad, nothing great. Typical cinder-block rooms, which I like because they are super quiet and usually quite large (as this one was--picture accompanying the review is accurate). Frequented by various types of male workers, though, so giant trucks and there was a fight (shoving and yelling) outside my door at 11 pm. Had microwave and fridge and ok bathroom--could use an update, but everything else was good (nice sheets/bedding/pillows).

Friendly staff. Clean and comfortable room. Older property thats been maintained. Id stay again.

Visually, the vibe is like me on a Saturday morning when I plan to do yard work and before I've had coffee. I'm in pretty good shape but I'm older, I'm not dressed well, and some things aren't functioning the way the used to--but I'll get the job done. • It has everything I look for in a basic hotel, including being clean, a microwave, an oversized mini-fridge, an ironing board, and good wifi. The AC worked well and the water was hot. There were two minor annoyances: ○ Broken shower rod wall mount. This caused the shower curtain to be unable to properly close which caused an excessive amount of water to pool in floor. ○ Noise. My upstairs neighbor was obviously a young centaur practicing a LOT for a race tomorrow. That foal was doing more laps than a full season of NASCAR. Unless I was l planning to be at onsite at a hotel more and was willing to spend more, I would definetely stay here again.

Easy to find and great price. Room was clean and had a fridge and microwave in it. A few eating establishments were only a two to three minute walk away.

The toilet set was broken phone did not work texture from remodeling on everything doors trim etc. door handle was almost all the way off when we arrived. Rusty fixtures in the bathroom and the faucet was so close to the back of the counter that you could hardly wash your hands. just not good! He did at least fix the door and the seat the next day but we only stayed two days!

It was awesome. I liked the pool.

We arrived a little early but as soon as our room was ready, the receptionist allowed us access. This allowed us to do some things we didn't think we would have time to do. The temperature at the time of check in was 108° and it would have been impossible to wait in the car or even under a tree - not with two little dogs. Thank you for a nice stay.

I've just started taking the time to write reviews after a terrible and unsafe experience while in Little Rock. I feel that other single moms will appreciate honest feedback when making a decision on where to stay with their family. We were a late arrival and early checkout so I didn't want to spend a lot on a room but it had to be clean. I was pleasantly surprised by the cleanliness of the room. The beds were comfortable and the property was clean. I was able to park directly in front of my room and felt safe. I would recommend this Inn for a short stay in Carlsbad.

On the main road. Newly renovated

Other reviews mentioned renovations. It is clear some updates have been made but not substantial ones. There were ants in the bathroom. Staff was friendly and helpful. There is a lot of road noise and trains so i you're a light sleeper I'd pass. It was good for a one night stay on the way to the Caverns. I loved thay at check-in I was given enough towels and washcloths for our party. I wish other hotels were as considerate.

This property had recent renovations and was very nice. This was our first time staying in a motel an inn and we enjoyed the experience. The beds were comfortable and everything was clean and in working condition. I had a pet with me and the check-in process was simple and easy with a small additional fee for pets. I would stay here again the next time I am in Carlsbad.

Nice room and comfortable. The receptionist was very nice. I would stay there again.

I always enjoy staying at Carlsbad Inn they are very friendly and patient with their customers. Not only that it’s very quiet safe for my son and I’ve never had to complain about anything will continue staying here when I visit carlsbad

Convience

Stayed one night while visiting Carlsbad Caverns. Hotel was clean, comfortable and safe. Reasonably priced for the area.

The folks are working hard to make the motel better. The room was clean, but outside area wasn’t. Not the best neighborhood.

Very clean, friendly welcome and a beautiful pool.

Very old. Accessible rooms must have high profile toilets, “handicapped high 17-19 inches high”. Air conditioner had problems working. We had to play with the thermostat to get it to cool.

I’ve been staying here for about 5 years for business and Carlsbad INN is always my choice because even though it was good before it is GREAT NOW! they have revamped it, remolded, painted, updated tvs , coffee makers and set their cleaning standards have been set higher! I love staying here, staff is always super friendly and the POOL IS THE BEST IN CARLSBAD!

Its ok for a 1 night stay if passing through, the bed could be more comfortable, there was NO pool. The bathroom window seems like there is no window you could hear like you was outside the window. I had to close the bathroom door to block out noise. THE WORST PART WAS THE PEOPLE UPSTAIRS!!! you hear every noise creak and step the people above you make. So get a top room upstairs if you can. The office people were friendly and the cleaning ladies did their job! The air conditioner on my 2nd day starting cutting out and that sealed the fate of my stay

Bed was hard needs a good mattress pad. Noisy off the highway. All in all…..nice room. Well worth the price.

Homestead-sort of outward appearance, but pleasantly surprised by my room's presentation. Beautiful and welcoming! My bed was comfortable. I had a loveseat so I didn't have to spend time sitting hunched over in bed to read a book and relax. Pet friendly for sure. I have admiration for a business who discloses problems upfront, regardless of how embarrassing the situation might be. Their reassurance was refreshing. The location had easy access to restaurants. Something I wasn't expecting to see was the blackout window shade; you are more likely to find that at an upscale hotel. It was awesome to experience!

It was a fair price for what you got. I would stay there again. The Chinese buffet nearby was fantastic. And they were open when no one else was.

While the room appeared clean, the shampoo and soap bottles were used and empty. The floors had not been vacuumed. Even the paper cover for the room key was used, dirty and grimy.

Great host from the front desk to the hard working people taking care the guest and their needs always with a smile.