Got snowd in and couldnt get out the parking lot to much snow at hotel entries. Other hotels and restaurant accross from street been take care of it besides this one. I end up paying $125 for the guy pull me out an to the street

Room was not what was advertised and the hotel would not assist in changing rooms because we booked through Expedia. The fridge was broken, tv didn’t work and the pillows were like tiny squares. The room smelled musty and dirty.

The room was on first floor and we could heat floor creaking and walking. We were told breakfast ended at 10, we got there at 9:20 and it had ended because tbe staff decided to end early. Next day we went down early and did make it in time for breakfast but watched them start to shut down earlier. Was not impressed with the lack of professionalism or customer focus. constantly. The breakfast was su

We love the great breakfast!!! Bed was a little too firm but everything was great!!!😍

hotel was fine. we had a short amount of time in this room. the area was very limited on options but we were there for the national park

Very clean. Great breakfast. Nice rooms with great shower.

Great road trip stop for a night.

We really liked the keyless entry, and our keys actually worked here. Breakfast was good also.

It was easy to find

Location is good. Cleanliness is ok but not great. Breakfast choices limited. Arrived at 10pm, no hot tea or coffee in lobby.

We typically always choose Hampton Inns bc you know it will be clean, comfortable and have a decent breakfast. This was probably the least pleasant experience I have had out of all of our many stays. They did not seem to use the air conditioner in the halls so the the elevators and hallways were uncomfortably warm and stuffy except for the first floor. Our shower did not properly drain so feet were covered in water during showers and the curtain had mildew on bottoms. On the surface the room appeared clean but you could tell it was just on the surface by the dust and potatoe chips on the bathroom floor in the corners. It was almost as if someone had used the toilet when we arrived, seat was up and some paper in the toilet. The afternoon/ evening shift front desk were pretty unprofessional both in attire and interaction throughout the 2 night stay. We had an issue with our keys not working and even when we got new ones another of them didn’t work at outside entrance or our room. The second day when I came down for towels( since rooms are not serviced due to Covid) I stood for more than 10 minutes with no acknowledgement while someone was being checked in. Once I asked for towels i mentioned the chips on floor, mildewed curtain and shower not draining and the response was “ok”. Then she wrote down my room number and told me she would bring towels. By the time she came I had already showered and just used wet towels from the night before. The morning shift was friendly.

Na

We like staying at this hotel. I will say the breakfast was a disaster. We were there before 9 and it closes at 10 and there was almost nothing left . Continually watched folks wonder around trying to piece something together to eat .

It was great

It was really hot outside during our stay our room wouldn’t cool down to our comfort level but it was manageable. It was hot in the hallways as well. Made it really stuffy in our room. The continental breakfast was great and the overall room and pool was great.

Great hotel, very clean. Only thing was the breakfast was average. Still had almost an hour of breakfast time left and the waffle machines were already shut off, hot food was cold, out of almost everything.

Very nice

The sink was clogged and I had to fix it myself.

Very nice place. Room was well-appointed. The bathroom was spacious. Good value.

Normally Hampton Inn's are perfect but this was unfortunately not one of them. I was surprised to find a large glob of blue toothpaste on the tile floor in front of the sink but the bigger issue was the ac wouldn't work. I called the front desk & the lady was friendly & told me not to turn it down to 60 so we turned it to 64 but it still didn't work. She also said we could open the window but unfortunately our window was a fixed glass window. In the end it was a very warm room throughout the night & we only got a few hour sleep.

Friendly staff. Huge room was clean with a super comfortable bed.

All around great service and place to stay

Nice place with good breakfast

Nice place with good breakfast

The room was very clean and the staffs were tentative, especially the lady from the kitchen. We enjoyed the stay very much!!

Great spot.

Check in was smooth and the staff were nice! I literally cancelled a different hotel to stay here the night before just for the hot tub and hot breakfast. We were in town for a funeral so I needed this. Needless to say they did not inform me that the hot tub was out of order and the breakfast was "brown bag" I understand COVID but have we not gotten passed this? My room was clean or so I thought until a giant hairball was found on the side of the tv console next to the trash. There was also dried urine on the toilet seat. I literally slept in the bed and left.

Check in was smooth and the staff were nice! I literally cancelled a different hotel to stay here the night before just for the hot tub and hot breakfast. We were in town for a funeral so I needed this. Needless to say they did not inform me that the hot tub was out of order and the breakfast was "brown bag" I understand COVID but have we not gotten passed this? My room was clean or so I thought until a giant hairball was found on the side of the tv console next to the trash. There was also dried urine on the toilet seat. I literally slept in the bed and left.

Hotel was clean and well maintained. Staff was friendly and helpful.

Hotel was clean and well maintained. Staff was friendly and helpful.