The staff really make this resort the great place that it is. They are friendly, attentive and work hard to make sure guests have a wonderful time. The complex is well maintained, especially the grounds and public area. Our room had plenty of storage and a big comfortable bed. It does feel like the furnishings are getting a bit tired and could use a refresh. We’re usually not fans of buffet’s but we’re impressed with this one as the variety was good and the food was quite hot. Plus, there was a pasta station which we enjoyed. We also had an amazing experience at the Teppanyaki restaurant. The tennis court was an odd material and the tennis racquets we borrowed from the front desk were in poor shape so we only played once. Lastly, the resort needs to work on eliminating the use of some many plastic bottles by offering water filling stations instead. All in all we were impressed with the resort.

Staff were very friendly and helpful. Only wished taxi was a bit cheaper. It can cost around 28 pounds for a round trip to the market

Freindly staffs, very good food and cleanness of of the hotel

Was really good Coral reef nearby is amazing

Was really goodCoral reef nearby is amazing

I'm not a big fan of resorts but this place could change my mind. It was really clean and lovely. Very, very nice staff, they bent over backwards for you. Large, clean room with a lovely view. Food was pretty good. I recommend it.

I had to confirm my stay with them as I was on the air. There was a difficulty and confusion which just made the stay more aggravating. Got to the hotel and it was a process. I was being passed by and ignored.After getting my turn, I was given a bracelet, my key and to follow the staff. No introduction, no explanation or any kind of interaction in regards to my stay. It was not till much later that I was told that I needed to make reservation for the restaurants in the resort. What’s more confusing is that as I walk through the resort and the restaurants, the main dining all inclusive restaurant was busy but the remainder was not even filled. I asked if I would be able to get a seat but they said that I need to make a reservation a day in advance or more. These are the kinds of information I would expect if I’m staying in a resort. This is not my first time. I expect to be greeted, introduced to the all inclusive amenities and everything else. What’s kore disturbing is that there’s a customer service manager in the front desk who was just sitting down and not interacting with the guest or at least be helpful. Since I was not informed about the other restaurants, I was under the impression that I needed to go out of the resort to get food. Nothing was said when I arrive so I was fuming by the time she mentioned that I needed to make reservations. If I was informed about how the facilities work, I would’ve made arrangements and this is me chatting with them weeks before.

I had to confirm my stay with them as I was on the air. There was a difficulty and confusion which just made the stay more aggravating. Got to the hotel and it was a process. I was being passed by and ignored.After getting my turn, I was given a bracelet, my key and to follow the staff. No introduction, no explanation or any kind of interaction in regards to my stay. It was not till much later that I was told that I needed to make reservation for the restaurants in the resort. What’s more confusing is that as I walk through the resort and the restaurants, the main dining all inclusive restaurant was busy but the remainder was not even filled. I asked if I would be able to get a seat but they said that I need to make a reservation a day in advance or more. These are the kinds of information I would expect if I’m staying in a resort. This is not my first time. I expect to be greeted, introduced to the all inclusive amenities and everything else. What’s kore disturbing is that there’s a customer service manager in the front desk who was just sitting down and not interacting with the guest or at least be helpful. Since I was not informed about the other restaurants, I was under the impression that I needed to go out of the resort to get food. Nothing was said when I arrive so I was fuming by the time she mentioned that I needed to make reservations. If I was informed about how the facilities work, I would’ve made arrangements and this is me chatting with them weeks before.