Love this place and the people running it! So kind and helpful. So glade I picked it. And the walk in the park at night was awesome. Not to mention the mall is right across the street I will return. FM

Not like the pictures. There was a leak in the ceiling. I requested to change rooms but no rooms available. Breakfast was terrible my family and I got some sort of food poisoning. Wife and son were throwing up all day. I would never come back here again more recommend it to family and friends.

Older hotel bathroom needed better attention. Toilet backed up and had to tell maintenance to clean after it was fixed. Hotel is not close to cathedral for Penafrancia and not a good location, however police station is across the street.

Back parking needs cleaning, remove all those old, not working cars in d backn

staff are very friendly and accomodating

Hotel building is great but rooms needs TLC...we only stayed 1 night so ok

The staff was super helpful in accommodating a date change. Expedia couldn't get the change done in their system but the locals simply made a note that my wife would be checking in 2 days later that the reservation. THAT'S the Philippines people for you!! Will stay again for sure!!

I booked this room for my fiance. The room was okay except for the air conditioning going out twice. The second time it went out was after midnight and so she had to suffer through the night in the heat. However, the staff made things right and for her second night, she was upgraded for free in one of the deluxe rooms which was so much nicer. Will definitely be staying there again. Very good service

Nice place

The reception on duty was not very accomodating arrived in the evening long drive from manila and was advise that my booked accomodation will not valid until we have certificate of entry. Told it was not posted prior to booking. Told we bring a med cert from the local gov. Advise her that the booking as well is no cancellation.Advise we here to deliver hospital equipment only not a tourist or local stranded ind but she doesnt listen and insist still. Very tiring day long drive the reception has no courtesy and good service to handle customer like us. We are still ask to go and ask to local office of Naga and was advise no need for entry cert if our business is very short stay.

Good location for nearby restaurants and convenience stores. Night duty front desk was very friendly and courteous. The day duty was very arrogant. Both of them. Being very busy is no excuse to be arrogant. No elevator for this property. Price is very good. Breakfast is 8:30 am. I don't think Covid 19 is a valid excuse for a super late breakfast. Specially if your almost fully booked.

The property's nice and clean, the staff are helpful. The ceiling on the room I stayed at needs a bit of repair, but not really a big deal.

A decent hotel located in the center of town. The room was good. The staff was a-ok. The restaurant was ok and there were plenty of restaurants close by. I was there for 2 weeks and would stay again. The wifi was marginal. And hot water was hit or miss.

No elevator

No elevator

Close to the city proper. Closing distance to all the shops,restaurants & malls. The hotel is old, needs to do some upgrade. Our room leaks when it rains. No elevator. 1/5 rate

Close to the city proper. Closing distance to all the shops,restaurants & malls.The hotel is old, needs to do some upgrade. Our room leaks when it rains.No elevator.1/5 rate

Very good preparation, presentation of the room and amenities. Hotel is located in the center of Naga

Comfortable and clean,friendly stuff,accessable,nice hotel

We are happy during our stay. It’s close to the city proper. We got a great breakfast!

This was our third stay at Nagaland. We love this hotel for it’s friendly staff, clean - comfortable rooms and delightful coffee shop, White Bean. The location is ideal, mall with grocery directly across the street and several 24 hour restaurants within walking distance including Chow King, Jollibee and KFC.

The place is very convenient to every where with in the centre of the town, the staff are very kind and friendly, Aside from there is no friends, which I hire it for 200.00 pesos a day, needs to have an elevator ???? Soon hopefully

The place is very convenient to every where with in the centre of the town, the staff are very kind and friendly, Aside from there is no friends, which I hire it for 200.00 pesos a day, needs to have an elevator ???? Soon hopefully

Very satisfactory the Cleanliness of the room

Too dirty for the kids. The aircon is not too cool enough and the aircon on our other room has a leaking water.

Too dirty for the kids. The aircon is not too cool enough and the aircon on our other room has a leaking water.

The hotel was poorly lit. Buy the rooms were clean. No elevator too; difficult for elderly to go up the stairs and down. The road going to hotel isnpoorly lit st night and the road needs repair.

リーズナブルな価格でnaga中心街にあるため長期滞在にはいいと思います。また、スタッフはフレンドリーです。３階建てですが、エレベーターがありません。宿泊者は１階のカフェでフィリピーノ、アメリカン、コンチネンタル等の朝食が割引価格で食べられます。ただ、フィリピンのこの価格帯のホテルのバスタオルは総じて清潔感はありません。気になる方は持参したほうがいいと思います。

The stay was okay but the place is so small. No other facilities other than... no there are no facilities.

The only good thing is that this hotel has a secured parking area. The place is old that needs some upgrade

Receptionist was rude I alreadu gave her my booking reference number, but didnt even check or contact hotels.com. she expected me to do her job and contact hotels.com. So unprofessional.

Receptionist was rudeI alreadu gave her my booking reference number, but didnt even check or contact hotels.com. she expected me to do her job and contact hotels.com. So unprofessional.