Roaches

I like to stay at this property, but these last few times I have stayed I did not enjoy at all I have been removed from room to room each time I stayed, and on this last day I found roaches and a bed bug. The customer service is awesome but the cleanliness is not up to my standards and they need to do something about it quick

It was great. First room was nasty they didn't have someone clean it. But as soon as i let them know they fixed us up got us a new room.

No hot water and wasn't told at check in, and then there were cockroaches

Place is going downhill after a few months of having New owners. First time I go there and no hot water. Wasn’t able to shower al day until very late the night. Loud bikers (place is next to Harley Davidson lot) all night couldn’t get peace or quiet. Noticing decline

It was great

Friendly staff

Overall it was decent but with a few Concerns about my room. The room was not clean thoroughly and there was stuff left on the outside of myfront door. That I had to pick up and go away myself. I'm glad no children were able to touch that.

You'll never find better value. Alot of cigarette butts in parking lot, but comfortable and clean. Pleasant desk clerks. Dont park under the trees, lots of bird action

It was a decent place to stop along the drive and rest. Paper thin walls and noisy neighbors was a negative. But overall property is clean, parking is easy, and access on and off the freeway was quick. Bring your own pillows theirs are flat and you get two a bed. Bed though was surprisingly comfy for the price.

C

So many things need to be fixed and redone or upgraded.

Friendly staff

Nice and quiet

Great

Room is ok. However, a technology update will s needed to compete bathroom door will not close. Seems to be a rough area

It was a nice stop and reasonably priced.

I liked that this was not a franchise motel. I liked the staff. responsive and polite. I was sorry that they do not deign to offer coffee in the lobby ... that does help add a little "community" to the mornings. It desperately needs good maintenance and repair by conscientious competent servicers.

H

We needed a cheap place to sleep for a few hours on a road trip. We arrived at 2am and there was a couple arguing by one of the sets of stairs. The woman was crying on the ground with a bottle of alcohol in her hand and the guy was blocking the stairs with his bike. Once we opened the door to our room there was an instant overwhelming smell of smoke. There was a wire clothes hanger sticking out of a hole in the wall between the beds, and the toilet was dirty. We were exhausted and only planned to be there a few hours so we didn’t worry about asking to change rooms. As I closed my eyes to go to sleep I prayed that we were safe and our car was safe.

We well cleaned

I will not be going back. The first thing that hit me was the smell as soon as I opened my room door. The room was dirty, and the bathroom was filthy. The bathtub wouldn't drain fast enough while showering, so i was standing in ankle deep water within minutes. The smoke alarm was missing with the wire hanging. I could hear everything from the person next door through the outlet on the wall. The low price was not worth the stay. You couldn't pay me to stay there again.

I had to change rooms bc not only did the door have a jam and wouldn’t open or close sometimes it stopped working and we were locked out for half the day but once we got access we had to change rooms which had an odor.

Do not stay here when I arrive the lady is difficult yo understand and I ask her if the rooms are clean and she shares that she only works there. Then I get to the room and it beyons dirty there are hairs in the sheets and both sides of the pillow cases. Then there are dead bugs in the sink and on the floor. Then the main comforter has holes and smells like sweat. None of the sheets were cleaned. Then, I go call her and ask her if she can give me another room and she pretends she does not understand and says the room is fine. I call the next day and ask to speak to the manager and the manager says gives me an attitude and scolds me for anwering a question too fast. We left and did not stay due to the conditions of the room. Manager gives the excuse that they are remodeling. This is unnaceptable and no one should ever have to stay in a room lile this. The night lady looks and acts as if she is on something. Then the manager is rude.

Neither The bathroom nor floors had been cleaned. There was excrement in the toilet. The sheets were stained with blood. The staff alleged the ice machine worked, but it didn't.

Staff was friendly, however once we got to the room this was horrible. The elevator was broken and we had two kids, the ice machine was broken. The room was the worst, nats all over the bathroom sink, toilet, and window seal and a/c unit. Beetle bug dead on the bathroom floor along with another big. Floor laminate between bathroom and room was lifted and shredded and unsafe. No soap, shampoo and conditioner, towels were rough. If we weren't so exhausted from driving and arrived late we definitely would have left right away and requested a full refund, we booked through Expedia.

Good for a night stay. No frills property

Amazing

Great to have a smoking room. Location was excellent. Room needs attention, but for the cheap price, I feel like I got my monies worth and then some.

When you opened the door, it REEKED of cigarette smoke. It was overwhelming and nauseating. My husband ended up having an asthma attack. And we had specifically made a reservation for NONSMOKING. And of course we did it online so there was no way of getting a refund. This place was horrible and the staff was rude when being asked generic questions. For a place that’s in the medical district, you would think this would be a better facility and nicer than it is. A crack shack is better than this place! We should’ve just stayed in our car and saved money instead of getting a room at this horrid place..

It was nice

It was ok. Ownership changed recently and it appears they are working to improve the rooms. It was clean but you couldn't take a bath as there was no stopper.