Beautiful villa with a private pool overlooking the "lagoon" on a nice beach. These are the positives. However, not 5 star services, and the food and beverages quality was terrible with very limited options at the buffets (and no indications of allergies, etc). I got food poisoning on the last day from the breakfast buffet. Aside from that, majority of staff, although friendly, couldn't communicate well in English. Villas look like and deserve 5 stars, but rest of the experience is definitely well below that.

The villa was a bit old, but all the staff were very friendly and the service was fast and great. Perfect place for family.

Beautiful grounds. Loved the suites & personal swim out pools. Greeter/bellman on our arrival was not helpful with our luggage and was too distracted on his phone. Breakfast was good. waiting for the carts took a while (especially in the rain). We made arrangements to have the cart come at 6am to take us to the lobby and they didn’t show-up.

Absolutely paradise, we were in an all inclusive package, we had to skip meals as so much food is served, staff is kind and careful. Smiling 😊 and helpful. I highly recommend Melia Vinpearl and if you come in a honeymoon, do not hesitate to upgrade yourself and let staff contagious happiness make your life less miserable. Vyn, Hung, TY, Diep are just few names that ring me as a bell regarding kindness, attention, genuine smiling and willing to make your day better. I will return many times for sure 👍.

It is indeed a 5-star hotel with all huge villa style single houses, all have private swimming pool and a very good on-call moving around transportation system with very short waiting time. I believe all guest villas are for minimum of 4 or more guests with living room, kitchen, dining room with multiple guest rooms and baths. It was an unforgettable 2-day stay for me except the rain in Phu Quoc area in October. There are shuttle buses to theme parts as well as the airport. Strongly recommended for the affordable price I paid.

The resort is very pretty and relaxing, friendly staffs providing great services

Aside from the weather, the stay was enjoyable thanks to the excellent staff from the check-in, breakfast, reserving pick-ups, and drop-offs-- everyone was beautiful and made us feel very welcome. Also, the free upgrade to the 2bedroom and late check-out was appreciated.

Perfect location and service, will be back

The property was super spacious and looks beautiful. Its decor was elegant and truly stunning. It has pretty much everything you need. The private pool was a bonus. We love it very much. All staffs were very friendly and helpful. It was truly an amazing experience for us staying here. We would highly recommend to everyone.

The resort is nice but not worth a 5 star. The dining options are extremely expensive (overprice). Lunch buffet 500000 VND/person. Dinner buffet 770000 VND/person week day and 850000 VND/person weekends. The resort doesn't have any entertainment. Just relax, go to the beach, and swimming pool. Complementary bicycles need to reserve a head of time but the staffs did not mention it. It has a good gym.

Beach is not nice .

Beautiful resort. Right by the beach, nice, quite, clean & private. Services were excellent, just a little lack of info when checked in; since the hotel has so much to offer. Love the spa within the resort. Good restaurants & foods. The buffet was excellent (good taste & lot of options). Overall, love the place. Will stay again on my next visit.

Great villa, wonderful view of the beach when you open the backdoor to the deck to a private pool. Staffs were excellent, very polite and supportive. Great buffet breakfast.

Awesome

Excellent services

All ok ...

Friendly and informative staffs, extremely spacious rooms, great pool

Price very expensive Buffet poor, food very bad We stay 4 nights. 2 times power outage . We jam at the room from a half day no one help us , can’t call to sports to get outside.. we went to the reception we spoke with manager but nothing help … very disappointed! 4 night 2 Villa we spent almost 5 thousand USD .for 4 nights . hopeless

it was very nice to enjoy peaceful beach, comport villa and kind staffs. just one thing I disliked that there was music stage for buffet dinner in the beach and Villa guests (local Vietnamese) were allowed to sing a song very loudly on the stage late night. I was there with family. two boys already fell asleep at that time but got up due to the noisy.

it was very nice to enjoy peaceful beach, comport villa and kind staffs. just one thing I disliked that there was music stage for buffet dinner in the beach and Villa guests (local Vietnamese) were allowed to sing a song very loudly on the stage late night. I was there with family. two boys already fell asleep at that time but got up due to the noisy.

Great service, very friendly staff, nice property. ❤️

Great service, very friendly staff, nice property. ❤️

Huge stand alone 2 bedrooms single level house with private swimming pool.

The villa we were in was very spacious and stayed very clean. The resort is amazing. The people that work there are some of the best I have ever dealt with. We wanted to try the theme park and safari but were unable. The free bus to/from the airport as well as free roundtrip bus to Duong Dong for the night market were well managed. Unfortunately historic rainfall hit the island the entire week we were at this resort and it flooded. The resort was quick to call in equipment and dig trenches to the beaches to relieve the flooding. The overwhelming rainfall caused alot of issues. Fortunately the hotel staff (from the Discovery 2, which was flooded out) moved us to another part of the resort (this place is huge) at the VinOasis which is more of a hotel with a casino in the center of it. Those rooms were nice as well. Very comfortable beds. We received many apologies, but you cannot control the weather! We had the complementary breakfast at three places: Discovery 1, Discovery 2, and VinOasis. Discovery 2 and VinOasis had breakfasts unlike anything I've seen elsewhere. Discovery 1's breakfast was not good....hard pancakes, old food, throwup on the floor...it was just a gross experience. Overall, even though it rained cats and dogs the staff treated us extremely well and took care of everything....even when we didn't ask for anything. The only downside to the island is the roads to the resort are littered with HUGE potholes and broken chunks of road.

The villa we were in was very spacious and stayed very clean. The resort is amazing. The people that work there are some of the best I have ever dealt with. We wanted to try the theme park and safari but were unable. The free bus to/from the airport as well as free roundtrip bus to Duong Dong for the night market were well managed.Unfortunately historic rainfall hit the island the entire week we were at this resort and it flooded. The resort was quick to call in equipment and dig trenches to the beaches to relieve the flooding. The overwhelming rainfall caused alot of issues. Fortunately the hotel staff (from the Discovery 2, which was flooded out) moved us to another part of the resort (this place is huge) at the VinOasis which is more of a hotel with a casino in the center of it. Those rooms were nice as well. Very comfortable beds. We received many apologies, but you cannot control the weather!We had the complementary breakfast at three places: Discovery 1, Discovery 2, and VinOasis. Discovery 2 and VinOasis had breakfasts unlike anything Ive seen elsewhere. Discovery 1s breakfast was not good....hard pancakes, old food, throwup on the floor...it was just a gross experience.Overall, even though it rained cats and dogs the staff treated us extremely well and took care of everything....even when we didnt ask for anything. The only downside to the island is the roads to the resort are littered with HUGE potholes and broken chunks of road.

Facility was 5 star. The pick up shuttle service was great

The resort was amazing. The service was great. Staff was helpful. I will definitely come back. But the Vinpearl Land was disappointing. Can’t believe the Game Center does not have air conditioner. The ventilation was poor. The kid zone was dirty and the facilities were old. I highly recommend investing more on the Vinpearl Land!

It was a really nice place but the hotel is clearly not used to having Westerners as guests. It was impossible to get kitchen equipment, even though there was a huge kitchen in each villa, which means we couldn't even cut our fruit when we wanted to and there was no possibility to order a nice bottle of sparkling wine to enjoy on the terrace, or even if we would have brought one there were no glasses. So I would recommend to them the following:- have a basic equipment in each villa so that guests can cut fruit or have a drink in the sunset when they want to- have a good wine list to order from including sparkling wine/champagne- have more activities planned for kids to join The beach is amazing and the villa is gorgeous. There is really so little they would have to improve to make this place a dream place.

It was a really nice place but the hotel is clearly not used to having Westerners as guests. It was impossible to get kitchen equipment, even though there was a huge kitchen in each villa, which means we couldn't even cut our fruit when we wanted to and there was no possibility to order a nice bottle of sparkling wine to enjoy on the terrace, or even if we would have brought one there were no glasses. So I would recommend to them the following: - have a basic equipment in each villa so that guests can cut fruit or have a drink in the sunset when they want to - have a good wine list to order from including sparkling wine/champagne - have more activities planned for kids to join The beach is amazing and the villa is gorgeous. There is really so little they would have to improve to make this place a dream place.

Our family stayed at one of the villas. Was an amazing place, rooms were spacious and the pool was incredible. Highly recommend for families with children.

Unable to cook or warm food for ourselves, staff still learning and often unsure about what is available at which restaurant etc. Beautiful villa and good buffet breakfast.

Unable to cook or warm food for ourselves, staff still learning and often unsure about what is available at which restaurant etc.Beautiful villa and good buffet breakfast.