Family friendly, beautiful location.

I appreciated the friendliness of the staff.

Leaking mini-fridge. Room directly under flight path of low flying planes, loud, constant noise. Plus golf carts, guest conversations & grackles on tin roof sounded as if all were IN our room. Property spread out, prepare to walk a lot. Vendors huts disappointing; ice creams offered were vanilla, strawberry & chocolate, really? And mandatory resort fee for one night stay is ridiculous. Much construction beyond the pool & on end of “Main Street”. This was a sad caricature of a resort. The value just was not there.

The biggest complaint I would have on our stay is the noise that comes into the rooms at night with not having glass windows on the bottom only the mesh and shutters. We had very noisy young girls beside us in the cottages and noise of the air conditioner from the cottage beside us kept us up most of the night to where we had to go buy ear plugs. The staff was friendly but young and service was slow. For the price of the property to stay at and for the cost of drinks and food was expensive. Videlly was great to deal with at the front desk.

10 out of 10. Property was beautiful and clean. Staff very pleasant and welcoming.

First, I want to clarify Mahogany Bay and Mahogany Bay Curio are different. Mahogany Bay homes are individually owned, The Curio Collection is by Hilton. We booked the Hilton property. We didn’t find out this detail till we were there. Our first trip to Belize. Check-in was pretty easy. Friendly helpful people. Now for the unit, the AC in our room, and one setting, off or freight train blowing right at the bed and you’ll raise your voice to talk. In the morning, we heard noises about 630. I opened up a window to find out. There is no window, plantation, shutters, and screen. You’ll definitely hear everything across the street and from your neighbors. The room literally has nothing but a fridge in it. No corkscrew no coffee maker, not a pad or pen. The TV will glitch, comes back in a bit. They provide two bottles of water per day. You’ll have to go to the clubhouse every day to refill them. That’s a challenge on its own, the bottles don’t fit underneath of the water disposal, so for the first few days will be a puddle of water in front of you until you figure it out. The private beach, takes about 15 minutes to get to by boat. It runs every 30 minutes. There is no beach at the resort, there is a pool. Which ran out of towels on two occasions. The private beach is nice, but pay attention to your bill, of the four days we went, three days it was incorrect. I guess I just expect more from the Hilton property. The Staff does a great job based on the process’ Hilton has in place.

Service at the front desk and restaurant not as friendly as I remember it (from my trip last year). Pricing for food/beverages is all in USA $$ and expensive for the area (even more expensive than the Marriott down the road). But their island Beach Club is what makes the stay worthwhile. We spent 9 of 11 days going to the Beach Club and loved it.

I shared review with the property already. They will need to make several adjustments