Hotel was well situated, unfortunately a lot of building work going on in neighbourhood. Staff were very professional, helpful and friendly. Occasional confusion with housekeeping over towels in bathroom - change not changed, removed and not replaced (minor issue as staff quick to remedy when asked/reminded).

Can highly recommend this hotel. Really nice beach club and spa area.

Everything was lovely! The room was spotless with really good air conditioning and very comfortable bed and pillows. Lovely smelling soaps and shampoo great shower The staff were really nice and helpful! The on-site bar was really nice and the bartender made me a special cocktail to his recommendation which was such a lovely touch. The faculties such as spa areas and the beach club again were absolutely fantastic. Well priced too! All staff were always happy to help. A truely magical stay. Thank you hope to come back some time!

Lovely hotel, located in a back street and very close to all amenities. Initial room was fine but we were woken early in the morning by the generator which kicked in due to a power cut. In fairness to the manager, we were moved to a room on the other side of the building. This room was of a higher standard than our booked one, which we had not expected but very much appreciated. All staff were extremely nice. Spa facilities were very relaxing, presumably if you want to swim then the outdoor pool in the summer is the thing to do. All in all a great place to stay, highly recommended.

Breakfast was ok. The issue with this hotel is that on its site/app it fails to disclose that there is construction underway. There is also work going on next door to the front of hotel. Noise starts after 7am up to about 4. The hotel is tired and even bigger rooms are neglected, surprising that instead a new pool terrace and restaurant are instead now being built. This is not a 4 star property and the serenity advertised is a myth. The beach club is closed as off season but at least this is stated on tge site. No mention of noise. Had to change rooms 3 times, due variously to external noise, paper thin walls, internal noise, faulty ac. There were also issues with water being cut off, mosquitoes and cockroaches, very disappointing since the place had been recently treated by pest control. I would urge prospective guests to check construction status with hotel direct. They cannot control work elsewhere, and there is a lot of development currently, however I believe they have a legal duty to inform potential customers as to what is going on at the hotel, since it ruined my trip, and I do not believe this hotel in its current situation should be advertised as a VIP experience.

Had an excellent stay

Excellent property in a great location.

Not recommended:/ 1. The pictures do not reflect the situation today, the hotel requires serious maintenance. 2. The round outdoor pool that you see in the picture isn't part of the hotel at all but is located down the street about 5 minutes walk and is closed now. 3. Disgraceful service!! We arrived at the hotel in the evening and even before we went up to the room we understood that our room was right on the construction of the building next door:/ we asked an exchange but were told that the hotel is full and it will be possible only on the next day. We had no choice but to go up to the room (2nd floor facing the road) and at midnight it turned out that the toilets isn't working, we called the reception and after 15 minutes waiting they asked us to change to a different room 7th floor not facing the construction, suddenly they had a different room😳 4. No water pressure in the shower ( impossible to shampoo!) 5. The filter in the faucet is missing so the water splashes everywhere. 6. There is tea in the room but there is no kettle and although we asked several times it was not provided. We asked for a kettle 3 timthere are toilets in the room but no kettle). In short, bad service. The one good thing was the small indoor pool, where you can activate jacuzzi streams, (actually it's more like a big jacuzzi than a pool that can fit2-4)..