I highly recommend this hotel to everyone. It's located close to bars, restaurants, stores, and the route taxis in Tijuana. I walked to the border in twenty minutes. My reservation and check-in was without issues. The rooms have cable TV in english and the local San Diego tv stations. Great hotel.

The staff was unfriendly, they had no parking available. They lie in the listing stating parking is included but it costs extra and they gave away our room even though we had a reservation. 0/10

Disrespectfully and without any advice. They decided to give away my reservation just because l arrived according to them "too late" for those future guests who live in USA and sometimes traffic to enter to Mexico may take longer . When l tried to explain my reasons the person at front desk completely ignored me and that was not only offensive but unnecessary.

The place is full of roaches, no air conditioning room was at 90. I was forced to pay. The front desk agent extremely rude and said if you were expecting something different then you should of paid more.

Check in is until 7pm, which we knew, however my bf called and asked if we can check in at 9:30 and Fernando on the phone said yes. Once we check in, it was another guy and he said no we can’t check in because it’s after 7pm. After traveling for hours, it was frustrating hearing that! He told me to cancel the Expedia and rebook it. Why?? And I couldn’t even cancel it so he made a new reservation which makes no sense. Anyway, we finally got the key and the rooms are extremely hot!!!!!!!! We had a horrible first night. The rooms have no ac and that was my mistake for not checking. We literally had to sleep with the door cracked open so fresh air can go in. Very suffocating room. The next morning we checked out immediately and found a different hotel around the corner with ac. Customer service was horrible and the rooms are horrible. Do NOT book here and pay more so you can get something better!!

I had booked just short of a full week at Hotel Santa Fe on Hotels.com and they turned me away telling me my reservation wasn’t valid. I showed them my receipt and reservation and the man at the front desk just said “sorry, we don’t have any rooms.” I had just gotten to the country and didn’t have international service on my phone and asked if I could either use their WiFi or phone to call hotels.com so I could sort it out and they just blatantly said no to both. Fortunately I booked another hotel and hotels.com gave me a voucher for my troubles, but don’t waste your time with this terribly run place.

Conveniently located hotel in a quiet yet safe part of town

Conveniently located hotel in a quiet yet safe part of town

Very spacious rooms, water pressure was really nice. Price is untouchable and I would surely recommend to friends and family. No air conditioner but has a big fan and a balcony you can open up to get more air or sit and relax on. Shopping starts time you walk out. Excellent street food, pharmacies,

Very spacious rooms, water pressure was really nice. Price is untouchable and I would surely recommend to friends and family. No air conditioner but has a big fan and a balcony you can open up to get more air or sit and relax on. Shopping starts time you walk out. Excellent street food, pharmacies,

It was an amazing stay. I would vook again

Le dicen que no tiene reservación, cualquier otro hotel sería mejor. Avoid at all costs... They do not honor your reservation!

I arrived at 3 pm and my reservation for a room with 2 beds was not upheld. It seemed like the reservation didn't mean anything. Otherwise, nice value hotel.

It is a great little place at a bargain price, but unfortunately it is too noisy there. You will not sleep at all until you are completely exhausted. There is loud music all night and construction noise in the morning/day. Good luck finding anytype of rest. But the staff is very hospitable. The place is clean and the room small but comfortable. There was an issue with water pressure, but I think they maybe can resolve that with some attention.

I have been in TJ on business for the last 2 qeeks and have stayed at all the hotels in the Centro/Revolutuon area. Hotel Santa Fe is a class above all the others in terms of cleanliness, comfort, quietness, friendly staff, not a no-tell motel, work space, desk, comfortable bed, HEATED room (i caught a cold from the other hotels having NO HEATING and no blankets- Feb 2021). Wish i coyld book long term but unfortunately it's only nightly. Dont book online, you get a better rate booking at the hotel.

I was pleasantly surprised with Hotel Santa Fe. I normally stay around the corner at Hotel Catalina but they were closed this time so I decided to try Santa Fe. The only difference I noticed between the two is Santa Fe offers free on site parking.

I was pleasantly surprised with Hotel Santa Fe. I normally stay around the corner at Hotel Catalina but they were closed this time so I decided to try Santa Fe. The only difference I noticed between the two is Santa Fe offers free on site parking.

Location is amazing, the staff is super friendly and you cant beat the price.

Na

Hot. The room is fricken hot. The sun bakes the whole building.

No Air conditioner, No windows, really small rooms.