this was a weekend stay.. staff was friendly and we were surprised how cute and clean the room was.. we were so happy to find ice in the mini fridge (since we bought room temperature sodas).. only thing was there was no iron or steamer.. but hair dryer was awesome!! Highly recommend.. we were happy campers here

Good value and clean. I am glad I brought ice with me otherwise you had to get ice from motel lobby 's small portable home ice makers. Also shower water is so strong I had to put a washcloth around head so it wouldn't peel off my skin. TV should be mounted on wall across from beds for better viewing.

The 3 bed spa lodge room was large, had a balcony and all the amenities to make it feel like a nice living room. The large TV had an incredible amount of satellite stations. The large fake log fireplace was controlled by the room thermostat and provided a cozy atmosphere. We found a microwave oven, a refrigerator, a coffee maker and even paper cups, plates and plastic cutlery! A few small glitches such as a faulty toilet shutoff valve and the fact that the hot shower valve was installed in reverse were in our opinion no big deal. The room and bathroom were clean and the whole 2 night experience exceeded our expectations.

Everything was great. The owners are very attentive to any needs. Would stay again.

Loved it here - cabins were well kept and very cute - staff was great - would highly recommend for a stay out of the way

Quiet and convenient, friendly staff.

The room was small but clean. It was nice for a rustic mountain lodge to stay for skiing

Excellent place very clean and beautiful Staff was nice. I’ll definitely go back.

Staff was very friendly, the units have all been updated and are cute. They built in seating bars, microwaves and mini fridges which was nice. The pool & hot tub were indoors, heated and only one family at a time which was very nice. Both families that rented had room heating issues which made the stay a little uncomfortable. The wall heater in my room simply would not go on, and my friends heater was a fireplace which was not very easy to figure out. It takes a very long time to warm the room, but eventually in the late evening it warmed for them. My room however was very very cold. Parking was great and the hotel is very conveniently located next door to a great equipment rental store for skiing, and down the street from a wonderful breakfast spot. Overall it was good with only the heating issue.

Very nice accommodation. Looking forward to visit again!

Room looks recently renovated. Lots of amenities and shelves to put stuff. Mini fridge coffee a nice big bathroom. Looks better than the photos, too. Staff has been attentive and friendly so far.

When we first got in, we were given a room with no heater with 30 degree weather and windy. The room was freezing and I have a baby. My family was freezing we were all wearing coats and stuff inside just to stay warm. Only a couple hours later, did they tell us to change to a room with a heater. Then it was much better. But we were not able to enjoy our evening because we were freezing an they weren't doing anything about it. At least we were able to sleep comfortably because we were finally given a room with a heater.

Great place, near skiing, restaurant as well.

I booked the family cabin for a weekend girls night out. Spend 2 nights, total of 3 adults and 4 kids. Pros: Staffs are friendly, check in is easy. There’s a restaurant and gas station right next to lodge. There’s kitchen inside cabin, a must have when travel with kids, but no dishwasher. Love the fireplace gas heater. Kids love the indoor pool and spa. Bed are comfortable. 3 TVs. Full size fridge, microwave, toaster, stove, coffeemaker, pots and pans. Cons: there’s only 1 bathroom for 7 people, and shower and toilet are together, that means when someone is taking care of business the others cannot use shower. And when there’s 7 people, the waiting can frustrating. And it takes a while for water get hot again for next shower. And I don’t like shower head. the water pressure is so high that it is actually painful when water hit body. There’s no dishwasher. I noticed the mugs and cups are very dirty, have to wash them manually. Finally I got tired of washing, just used disposable cups instead. There is mini market , pizza restaurant and Mexico restaurant across the road. But you can’t get there by foot. It is a busy road, not safe to cross. So we took the car just to cross highway, kind of annoying.

The room was nice and worked well for my one night stay.

I like the sap tub and the fireplace.

The room was smoke-saturated. It was supposed to be a non-smoking room. It was the only room remaining and i did not take it, bc i have allergies to cig smoke. My 7 year old son and i had to drive down the mountain in the blowing snow at 10:30pm and go home early. VERY disappointing....

Room #102 gas heater is extremely noisy. We couldn't sleep at night when the heater turn on and off like a pinball machine. Its winter btw!

The heater was broken, we had a space heater that didn't help much. Rather than that, it was ok. Considering been at the mountain during Fall, the heater needed to be working.

Great

Great place to stay!

Super cute and charming place. Friendly early check in. Will definitely return when back in town.

Very nice room, its a diamond in the rough

It really is a perfect spot to stay in the mountains. The room was nice and cozy, and it is close to the town, so you always have something to do. The staff was super friendly.

nothing

Pros: INDOOR swimming pool and large Jacuzzi.Huge koi in adjacent pond. Quiet environment. Room walls soundproof ! My room was updated nicely. Plenty of towels. Good beds. Cons: Spa needs re-surfacing. Week earlier, our room was Not updated and was dark and dingy. So ask for updated room! Trees are pretty, but drop sap - suggest parking in open area.

Clean, Fresh, close to Lake Arrowhead and Big Bear

Clean and taken care of. Staff was extremely friendly.

Beautiful setting, nice cabin feel, very comfortable. Would definitely consider staying here again. We were very lucky to have found this place.

Beautiful setting, nice cabin feel, very comfortable. Would definitely consider staying here again. We were very lucky to have found this place.

Great bed and outdoor sitting area.

It's so home-y and cozy! I love the rooms, they're super cute, clean, ours had a fireplace and a bunk bed which was fun. The pool and hot tub are fantastic as well. Love this little hidden gem!