Excellent front desk experience and they accommodated us with early check in. However, the room was missing toiletries such as shower cap, vanity kit, etc.

Loved the location we were able to walk to markets and dining.

Nobody could give me clear directions to the parking. TV connection doesn’t work. Extra fees not advertised and false information regarding included breakfast.

Parking was pain , no room service , restaurant on site is over priced for what you get and had few options . Front desk was always very busy . Had a furnace smoking my out room , called down nobody came . End up shutting off the heat in the room .Will pass on this hotel next time in town . Back to the fairmont.

Staff are amazing... from valet to front desk to housekeeping. Very accommodating and understanding. Will be using this hotel everytime we are in Seattle.

The hotel is nice and the rooms are spacious and clean’ however, it is in a very dangerous area with limited public space like lobbies or additional rooms to sit in, and very limited and expensive restaurants on-site. The hotel was rated excellent and family friendly, and that is not the case. The sun sets at 4 pm in Seattle in the winter, and thus you are forced to stay in your room at that time.

Thank god we only spent one night there! And I am sure we will never go back there ever again! Upon arrival, valet staff was not helpful and friendly as we first expected, then there was only one staff at front to check in. When we first walked in the room, it was not a very pleasant feeling, in fact I felt a bit dizziness when entering the room, not sure if it was the decor of it or it was some kind of bad energy there. We had 2 beds and one of the bed is facing right in front of a very long/ large wall mirror, very very bad in feng shui! In fact I couldn’t even sleep the whole night facing that mirror, and probably only got less than an hour worth of sleep…. Not to mention the bed is extremely uncomfortable and it’s not even in layout, but tilting towards one side, and you can tell it’s either a very cheap mattress or the mattress had been used thousands times without replacing one. The temperature in the room was also very odd, you either freezing or sweating when it set at 69, or 70 degree. Therefore I felt it doesn’t have good energy. I needed help and tried calling guest services, no one there to pick up my calls, I had to go down to the lobby and ask for help, this hotel is listed as 4 stars and I really doubt how it’s even possible they get this rating and in my opinion, maybe some 3 or 3.5 stars hotel will be much worth it. So please please save your money and your valuable family gathering time and avoid this hotel at all cause and you will thank me later.

Nicely located near Belletown and Pikeplacw market