I requested on the original reservation to either have first-floor or elevator access. I also said that stairs were a problem on the information sheet the hotel sent to me a day prior to arrival. I was told that they may not have read the notes because I was on the second floor with no elevators (apparently they don't have any). They said nothing else was available. Based on this, I could never stay at this hotel again, which is a shame because the rooms are nice and the property is very pretty.

A bad hotel that gets by on the luck of being in a good location (which makes them lazy and arrogant in customer service). I booked a room through Hotels dot com in Apr-2023 to come see the eclipse in Apr-2024. The price was listed and I paid in full at the time of booking. On the day I showed up to check in, they tell me I have an outstanding balance on the reservation, and add another 80 PERCENT to the price. Their lame excuse - “You booked under the old system, and we’re using a new system now.” The truth is they’re lazy and forgot to raise their prices because of the eclipse event, and figured they could just hit me up when I checked in. I even called a month ahead of the eclipse to confirm my reservation, and no mention of the price increase. I’ve just checked ahead on the same booking website for the upcoming major holidays, and zero increased rates. Pure price gouging at the last second. And when we finally got into our room, the floors were covered in pill bugs, dozens of them. They probably came looking for water and are able to get in through the worn seal around the doorframe. My kids were freaked, and I spent every morning of our stay clearing bugs from the room. Also - No ice machines anywhere on such a large property, you have to go beg for ice at the front desk (when they’re open); Only one already-used toilet paper roll in the room, go beg for that too if you need more; Our reservation included two rooms, and the air conditioner was broken in one.

Our stay at the Shady Villa Hotel was enjoyable. We spent most of our time in the covered outdoor area. However, the outside lighting on the grounds is poor, so consider bringing a flashlight for walking back to your room after dark.

We were a little skeptical before arriving since this is not the type of hotel we typically stay at. However, we really enjoyed this hotel! It's obvious its an older hotel, but they've done a lot of renovations and it has a nice vibe! There wasn't a restaurant on property (I think it was seasonally closed), but it is within walking distance to a brewery with a few food trucks and a family friendly restaurant/bar. There are not elevators, so be prepared to carry your stuff up a flight of stairs if you get a second floor room. They have a really nice pool area too!

Comfy and clean room

This is a nice out of the way place that is unique in design and recently upgraded. Very cute and peaceful!

The check in was great. We got in right at 10 pm & the desk attendant stayed to take care of it even though they close at 10 pm. We loved the aesthetics of the place and will definitely be back to stay for longer.

Nice little getaway in Salado, Tx!!