It’s very good to stay here

Great check in and hotel is in great shape

Hotel told me it didn't shiw where I had already paid and made me pay again and am still waiting for for a refund.

We have been staying there every couple months. It is a newer hotel in the area, but we will probably look elsewhere next time. We usually eat at the in-house restaurant, but this time it wasn't very good. I ended up not eating my meal. I always get the same thing...the burger! It wasn't good at all this time around. Our room key entry box went dead, so i had to go back to the front desk twice to get help. The bed we had this time was hard, and the pillows need to be replaced. Usually have a better experience here, but this time...if it had been our first visit...we never would go back. Hope to be able to give them another chance, but i do not think it will be our next visit to the area.

Many good things about it, but the bad out did the good. The 1st thing was we needed rooms by each other, only thing we got was same floor. They would not do anything about it we were traveling with two seniors that needed our help. We stayed for 5 nights, for the price we paid. I was hoping for more costomer service. Breakfast was Amzing the frist few morning, until the FFA showed up. High school kids then much of the food was micowaved. When you book on here you are not a vauled person to them. really felt that way. Cooks were great beautiful place. our room was not cleaned after the 1st night, we had to call the 2nd day.

The bed

I just love the staff at the Embassy from front desk to housekeeping to the morning chef's. Savannah and Greg are absolutely the BEST!!!!! They are my favorite staff to see when we come down to visit family! We come to the Embassy 3-4 times a year for a weekend stay and we know we will have the best breakfast!! Never disappointed in our room or stay!

Everyone was super helpful and the room was spacious and clean. Definitely staying again

Bartender could have been nicer

Nice place

There are a lot more reasonably priced options in this area. We go back to this hotel because it is newer, clean, and they have a restaurant we enjoy on property.

the very best thing about the property was the comfort of the beds! We had a standard room which was a little too compact with the size of the sofa. A slightly smaller sofa would have made the room more comfortable and easier to move around. We also loved the free drink coupons and the cook to order breakfast. However the omelet and the pancake station always had a line and it would have been better to have those separated.

No room cleaning and hard to get clean towels

Modern, clean, spacious and lively downstairs at the bar. Would be great for passing through or staying several nights outside Indy airport. Will seek out this brand in the future based on this experience.

Rooms were clean, staff was nice, love the breakfast and reception. Would stay again. Convenient location. Shopping around the corner. Close to restaurants, gas, fast food, etc. about 10-15 mins from downtown.

Cocktails and drinks between 5-7pm is a nice touch to get guests out of their rooms and enjoy a nice atmosphere at the lounge. Hotel is clean and staff were very attentive.

The pool area was too cold. It wasn’t much different from the hallway. I asked the front desk if they could get someone to raise the temperature but no one ever came. We stayed two nights. My kids were really looking forward to the pool but didn’t enjoy it as much as they got cold quickly. Everyone else that was there complained about the same thing I hope they said something. Prob won’t stay there again if we want to use the pool.

The room was clean and neat. The breakfast was really good as well.

Great hotel with wonderful staff. The breakfast is really good. The hotel restaurant is ok but a little expensive.

Front desk staff were incredibly helpful. Hotel was clean and well taken care of. Room was in fantastic condition. Only complaint is that the “sliding barn door” on the bathroom did not close all the way. Left a 1” gap where people could see in. Made me pretty uncomfortable with showering/ using the bathroom.

Easy check-in on both of my stays. Excellent breakfast choices in the morning, something for everyone. Even my pickiest 4 year old. The bartender jason is fabulous and feiendly. Great pool area and was able to do a load of laundry so i wouldnt have to do it when i got home.

This facility was beautiful. I will definitely recommend it to others.

The staff was very friendly, and the room/property was very clean. The surrounding area has plenty of dining choices and feels safe/family friendly.

We got there a lil early and they allowed us to check-in. Pretty accessible to where we needed to be. The staff at the front desk were very responsive.

Recently stayed at this property, which I found to be in a great location, close to many restaurants, and good access to I-70 and the airport. Property and hotel are spotless. The staff was very friendly and welcoming. Lobby and bar area are extremely nice. Plenty of elevators, plenty of parking (free). I was surprised that the pillows are very soft and fail to offer hardly any support. Complimentary breakfast/omelet station is nice. Disappointed that the scrambled eggs they were serving were cold. The rooms are very welcoming, comfortable, and have everything a person could want. I would return to this property without hesitation, I just bring one of my own pillows.

Nice property. I was greeted promptly by a friendly face.

Nice

Booked this hotel to spend the weekend with my girlfriend who lives 500 miles away. Hotel was nice, but the bathroom door being a barn door seems silly since it leaves a large gap you can see through. We were also interrupted 2 hours before checkout by the maid walking into our room, while we were in the middle of intimate activities. Needless to say it sort of killed the mood, which was an awkward way to end a trip with someone I only get to see once a month. There wasn't a do not disturb sign to hang on the handle, and I forgot to lock the door after we returned the evening before but that doesn't mean hotel service should be able to just walk in.

Very pleasant stay. We attempted to check in early and the first employee we spoke to was a tad bit rude. Everyone after that was amazing. Very very nice place !

The only thing that I didn't like was the bar hours.....was not long enough for my wife and I to enjoy the complimentary vouchers that was given to us at check-in. Other than that everything was excellent.

We are a bit disappointed because the pool heater was not working. It was FREEZING AND UNSWIMMABLE. Obviously booking here we had no way of knowing but that is one of the reasons we stayed there to utilize it. My daughter booked directly and all they did was a small dollar off her room for the two nights she stayed. The staff was great...especially the breakfast staff...Those two chefs are absolutely amazing and so friendly. We have been traveling there since they opened and love the happy smiles when we get our breakfast. One of the girls as you check in is the same way...there since they opened and super friendly...We are so thankful for that. The rest of the staff we interacted with were great as well. The only thing I would say is some of the couches have large snags on them and it looks a bit worn. The rest of the room was great. The entrance is super clean and kept up. The greenery wall is beautiful. The elevators were always clean and swept. We love the Embassy and will continue to stay there.

THE HOTEL WAS VERY NICE, CLEAN. THE BEDS COULD HAVE BEEN SOFTER BUT IT WAS FINE.