The hotel discriminates against white people. Employees communicate harshly and irresponsibly. - transfer from the airport was not provided, although I wrote to them in the comments to the booking, on the website, by email, on the WhatsApp phone number provided. They didn’t meet me, I took a taxi at my own expense and they simply said “sorry.” - they demand payment ONLY in dollars, and they want to give change in birr, under the pretext “we have an official exchange rate.” But under the pretext of “take birr at the official rate,” they refuse to white people. One of the employees said “you should pay in dollars and take change in birr to help our country.” - there was no hot water in the room, they tried to fix it for an hour before moving me to another room. I spent half a day waiting. - cockroaches. - water is leaking from the shower - I asked for a transfer to the airport, because they didn’t meet me, they said “sorry, the transfer is only for international flights. Sorry again that we didn’t meet you.” Guys, I'm sorry to leave a bad review.

Everything was under good conditions. Only a bit problem with the wifi.

Customer service

I´ve been staying a couple of times at this family-run hotel in Addis Ababa. Every time I had a wonderful experience and I will definately stay there whenever I visit. The fact that it´s located a little bit off the main road gives it a serene and comfertable environment.

Thank you

Look very nice and clean

I enjoyed the stay for the most part. The only downfall was no hot water and staff would not change my room or accommodate the request to look at the water heater. Also there were roaches in my room. Other than that staff was friendly and the price was good.

Shower head leaks I had to transfer to another room and it was the same problem the room so full of cockroaches the windows were broken the place need maintenance not all the staff was very welcoming but the ones that where I appreciate