San Grand Hotel
A propos de ce hôtel
Hôtel haut de gamme avec spa, à distance de marche de Lac Hoan Kiem
Un spa proposant des soins complets, un restaurant et un bar / salon s'offrent à vous dans cet hôtel. L'accès Wi-Fi dans les parties communes est fourni gratuitement. Parmi les autres prestations, il y a un snack bar/épicerie fine, des soins spa et un service de conciergerie.
Les serviettes peuvent être changées sur demande.
San Grand Hotel possède 50 chambres comprenant la climatisation, des minibars et un coffre-fort. Une télévision LCD donne accès aux chaînes par câble. Les salles de bain comprennent une baignoire ou une douche, des peignoirs, des chaussons et des articles de toilette gratuits.
Un spa proposant des soins complets, un restaurant et un bar / salon s'offrent à vous dans cet hôtel. L'accès Wi-Fi dans les parties communes est fourni gratuitement. Parmi les autres prestations, il y a un snack bar/épicerie fine, des soins spa et un service de conciergerie.
Les serviettes peuvent être changées sur demande.
San Grand Hotel possède 50 chambres comprenant la climatisation, des minibars et un coffre-fort. Une télévision LCD donne accès aux chaînes par câble. Les salles de bain comprennent une baignoire ou une douche, des peignoirs, des chaussons et des articles de toilette gratuits.
Vous pourrez accéder à Internet gratuitement par le biais d'une connexion sans fil. Les voyageurs d'affaires apprécieront des bureaux, des journaux gratuits et un téléphone à disposition dans les chambres. De plus, les chambres possèdent de l'eau minérale (offerte) et un sèche-cheveux. Le remplacement des serviettes et le remplacement des draps sont disponibles sur demande. Un service de ménage est fourni tous les jours.
Équipements
Climatisation
Internet/Wi-Fi
Blanchisserie
Balcon/Terrasse
Jacuzzi/SPA
Téléviseur
Carte de Hanoi
Hôtel à Hanoi
Raisons de réserver
Les clients adorent cet hébergementLes clients donnent une excellente note à cet établissement
Comprend les essentielsClimatisation, Internet/Wi-Fi, Balcon/Terrasse et plus
Réservez en toute confianceNous travaillons en partenariat avec les meilleurs sites de voyage pour que vous obteniez une bonne affaire sur la location parfaite.
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Avis
4.8/5.0
Remarquable(233 Avis)
5.0
Great customer service.
10.0
Great stay
10.0
Wonderful place to stay if you are looking for an Old Quarter experience. The staff are very helpful and the rooms are good and the location is in the middle of all the action.
10.0
Staff Service is Superlative. Specially Kylie who who would do extra 5 star hotel service in a 4 star hotel.
We were after Vietnamese culture immersion. It is literally in front of the door. We love staying here for a week. We were here at San Grand hotel Hanoi with my wife, i will come back with my wife and kids next time. Wish we could have stayed longer. Thanks Kylie and San Grand Hotel.
10.0
The service and amenities are excellent. The excellent staff helped us solve a Halong Bay booking problem. We only stayed for one night and wanted to extend our stay but they were sold out.
10.0
A great location with excellent service. Nice rooms and a delicious breakfast. Anything we needed was immediately provided. We stayed here for 7 days, 3 before and 4 after a Ha Long visit. Would have gladly stayed longer and will come back.
8.0
Enjoyable stay in Hanoi and the hotel was close to the majority of the sites. Helpful and friendly staff and my room was spacious enough for a single traveller. Rooftop restaurant had excellent views. Just a shame that the room upgrade was not available. Expedia needs to look into this, as rarely have I been able to take advantage of this supposed 'perk'. Hotels should provide an alternative should a room upgrade not be available.
10.0
Beautiful facility. Extremely helpful and courteous staff. Roof top bar was stunning. Morning breakfast buffet was one of the best we have had. Only downside was that our transport van cannot access the street, it is too narrow, but only short half block walk to reach it.
3.0
That was my favorite Hotel in Hanoi !! Everything nearby. In the middle of the older Quarter where you have Hoan Kiem Lac face to the Hotel. The hotel is a high clean Hotel . The front desk staff were friendly and warmly from your arrival to your departure. You really feel at home in a place like this hotel . I highly recommended this hotel if you want to enjoy your stay in Hanoi. Lovely staff !!!! Appreciated !!
10.0
Kylie Tran was a great host. She was very kind in explaining all the details of the reservation and gave us useful tips on making the trip better. Highly recommend !
10.0
The free buffet breakfast option is excellent. They also have free tea with cake and fruits between 2:30 and five in the afternoon. Most people miss this, however, if you stay in Hanoi, this is a nice break in mid afternoon.
Hotel itself is very nice, very clean, just watch for the room they are giving you - as you may sometimes get worse room that you paid for which was the case with us during our first stay there before Ha Long Bay.
Anyways, overall well worth the visit and the money we paid for.
Also - very difficult to beat their view from their restaurant and sky bar:)
10.0
Great property, and wonderful location.
The hotel was clean and the staff was very accommodating and friendly.
Kylie Tran ensured our stay was amazing, and assisted us with everything we needed.
Would definitely stay here again!
3.0
What a fantastic hotel and amazing staff.
The whole team could not have beem mote helpful.
They went out of their way to ensure me and mom eho is disabled had the best experience with them.
They arranged a table for me and mom at the sky bar for tet, at no extra cost, as they could see she would have difficulty standing for long periods of time.
The massage was the best i have ever had.
And kylie went out of her way to text every day to check everything with our stay was as we wanted it.
The best team i have encounted on my travels in vietnam. They all deserve a pat on the back for hiw fantastic they all are.
10.0
Friendly staff. Nice and clean room and bathroom. Great breakfast buffet. Close to Hoan Kiem lake.
6.0
The hotel was dated and smelled of food at hallway of our rooms, bedding was thin and bed sheet had a hole. The surrounding of the hotel was crowded and noisy. Breakfast was average but the view overlooking the lake from breakfast floor was unbeatable. Overall, not recommended.
8.0
Rooms are clean but small . Particularly if you get back room then window is really small. Other than that thia place is good.
8.0
We thought the hotel was perfectly located. Rooms were quiet and comfortable. Staff in reception were excellent. The breakfast was mediocre and the staff at breakfast did not go out of their way to service us.
10.0
In a great location with a lovely view over the lake if you go to the sky bar.
All the staff were fantastic - helpful and personable.
Room were clean and cosy and the bathroom had a great shower.
Highly recommended
3.0
Location is right in the heart of old Hanoi, really good breakfast and wonderful customer service by Kylie!
3.0
Staff were wonderful. Everything was great highly recommend.
10.0
Good place well located and clean. Breakfast is excellent!
10.0
The best hotel I stayed in while visiting vietnam! Felt out of a hallmark movie!! Ruby and Tracy were so wonderful.
10.0
I would recommend this hotel to anyone planning to visit Hanoi. The entire team are super friendly and look after your every wish even opening the door for me every time I left the hotel. The rooms are cleaned daily to a very high standard. I made full use of the roof top bar which gives great views across Hanoi and over looking the Lake. There is a Lady called Kylie front of house she will do her upmost to get you what you need & can sort all transport needs to & from the Airport she is a genuine asset to this hotel and super friendly and approachable.
3.0
Kylie and every one of the staff at San Grand were simply phenomenal. The level of customer care is the best I have experienced anywhere in hotels I’ve stayed which are many the world over. Besides the level of care and attention to detail from staff, the rooms are so comfortable and can’t be faulted. Beautifully decorated and maintained rooms and property overall. Location very ideal. Breakfasts high quality. It feels like such a find and a home in the heart of Hanoi.
10.0
The hotel was in the great location. All nearby food and drink location . Rooms are very clean, modern and no noise interruption. Staffs are very friendly and care about customers especially miss Kylie Tran. I would recommend to all visitors who come to visit Hannoi. I would give 10stars out of 10. You won’t be disappointed about it .
10.0
Great overall experience with warm and hospitable staff - Mai, Mr Cuong, Lea, and Kylie were all very helpful and welcoming :)
2.0
Really great stay at San Grand Hotel. Staff couldn’t have been more welcoming.
10.0
The place is nice and clean. The staff is polite, friendly, and helpful.
8.0
It was very loud. Could hear all noises outside
10.0
Well, what a find this hotel was - the views, location, and the staff! Amazing! It became our ‘ base’ as we explored other out of Hanoi sights, all organised by the fabulous Mia and Kylie, both from the hotel. Service plus! The hotel is also so convenient to food streets, shopping and the beautiful lake. A beautiful hotel in a great location.
3.0
The hotel rooms were smaller than expected, no place to store luggage and no drawers to put away your clothes. The sink drainage was not good did not drain well, and shower pressure is poor water sometimes warm or extremely hot continuously. However on the positive note the morning buffet breakfast was good and staff is very friendly and pleasant. Overall the area was quite convenient and within walking distance to shopping and restaurants. Although overall I gave it an average rating I would still recommend this hotel.
2.0
Good hotel for the price. Many interesting restaurants nearby, good transportation connections and easy to arrive from airport
3.0
The stsff, service, breakfast and ambience of the hotel are wonderful. All staff are attentive , very friendly and skilled in their duties. Hotel is well located in the Old Quarter. A great hotel to stay in.
3.0
Check in was really fast having stayed a couple of times and that the staff already has my details. Room though a bit small but comfortable with all the required necessities. Sound-proof of the windows could be better . Breakfast at the roof terrace was great considering the price of the room.
Tried the hotel spa for the 1st time. Staff Emma was very helpful in arranging the type of treatments I wanted .
Overall a good boutique hotel to stay in the heart of Old Quarter. Staff really helpful and friendly.
5.0
Fabulous location. Easy walk to the lake. Convenient store located right beside the building, literally on the right side. Yummy restaurants withib a short Grab ride costing less than 50 cents. Friendly staff, clean room, delicious breakfast and free afternoon tea. Will be back in a month. See you soon!
5.0
All the staff were kind.
3.0
Excellent staff service. Charlie, Tyler, Cuong and Kylie are the most genuine, enthusiastic and professional hospitality agents I have encountered in a very long. It was a pleasure staying at the hotel.
5.0
Very nice staff, they went out of their way to make your stay the best possible, would definitely go back
4.0
This is an interesting hotel. The staff are very kean to ensure you have an excellent stay. We received an upgrade to a Hoem Keim lake-view room. The view was good. However, the room was tiny. The bathroom was sufficient. Breakfast was adequate. We loved the first night dinner in the restaurant and enjoyed their simple but free afternoon tea. Great views and good food. Located in a very typical Hanoi street in the Old/French quarter. There is a myriad of life, busyness and energy in the streets around the hotel. A good position to explore this part of Hanoi. Could be a challenging street if mobility or age is an issue.
5.0
The staff were really friendly and helpful.
FAQ
Combien coûte ce hôtel par rapport aux autres à Hanoi ?
Le prix moyen d’une location à Hanoi est de 36 € par nuit. Cette location est 62 € au-dessus de la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
La place de parking n’est pas indiquée comme un équipement disponible dans l’hébergement San Grand Hotel . Pour plus d’informations, nous vous encourageons à contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Nous n’avons pas trouvé de piscine répertoriée comme équipement pour ce hôtel. Voulez-vous vraiment une piscine ?
La location San Grand Hotel accepte-t-elle les animaux ?
Malheureusement, ce hôtel n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre San Grand Hotel ?
Nous avons trouvé 6 équipements pour cette location. Cela inclut climatisation, internet/wi-fi, blanchisserie, balcon/terrasse et jacuzzi/spa.