The property is beautiful , on the river. We got an early check in which was great. Close to a town for dining if you chose. Great value. Thanks.

I liked the view and the food and the heritage

Very good location. Restaurant needs more choices but overall the place was awesome

Overall the stay was good, the view from our room was great. The restaurant was way over priced for the quality of the food and was understaffed and extremely noisy. No campfired and no BBQ's on site was a bit of a disappointment.

The property has a lot of accomodation but the rooms are spread out so that the place never feels very busy, even when full. They have both an indoor and outdoor pool, as well as a small beach. Service was great, will definitely return!

Nice place to relax

The waiters were rude

The resort is situated in a great spot on the St Lawrence but it is a little tired. Serving staff were not the friendliest in the restaurant and the food was not great. Dried eggs at the buffet and very tasteless coffee....just colored water. One bright spot is the outstanding golf course across the road....Smugglers Glen

The room we had was very spacious, a little dated but very cozy, quiet, nice and clean! Beds were comfortable. Two bathrooms was excellent for two couples. SUPERBE view! Although we only spent 1 night, it was the best night of our travel week! Could have easily spent many more days admiring the view! Thank you for the nice stay! We have already promoted to family and friends

Old.

My wife and I had a GREAT time at Glen House Resort celebrating our wedding anniversary. Here are a couple things we noticed that will hopefully assist you in making it an even better stay! It’s an older property and when we arrived, you could see updating had taken place in the rooms to some extent. Bathrooms were very nicely updated. Water pressure was a little low. Carpets need to be replaced in rooms. TV was adequate but only 5 channels to choose from. Dining area was ok. We had dinner and breakfast here. Reservations person during dinner was seated behind desk and working on laptop computer and didn’t acknowledge us until I said something. She was doing receipts the next morning and we felt like we “bothered” her. Our waitress was wonderful for dinner. Breakfast was non existent. Food was good not great. View was really nice. Overall I would give a 7/10. The geese were a major turn off. Could not walk the grounds very well with stepping on Goose poop. We would definitely consider coming back but it might not be our first choice the next time with out any improvements.

Very nice and convenient place! I really like it.

Fantastic, spacious room facing the waters edge. Ample parking. Comfortable beds and nice bathroom. TV needed a software update so a pop-up constantly blocked the TV program. Dining experience was disappointing but hopefully will be resolved on our next visit based on communication from the dining room manager. All in all, a great place to stay when you're in the vicinity of Gananoque.

Great place to spend an evening on the St Lawrence River watching the sun go down from one of the patios in front of the rooms. Wonderful old River charm in the main lodge with memories of times gone by on a property that has been a summer resort in the Thousand Islands for generations. Dinner in the lounge or dining room is a treat - right in the river with a view that is stunning. Great gem as a place in the Thousand Islands to be immersed in river life and feel part of cottage life.

I love the areas. The Jacuzzi, Sauna, our room view. I didnt like that the they lost power for a couple of hours and we were not offered a discount or a coupon for another time. If I was running the place, I would have made sure that my clients had a compensation for the power interruptions. Giving them a voucher for next time visit. Or giving them a breakfeast voucher ...

Room was ok, mattress was comfortable which is a big factor for us who suffer from back pain. The room was dusty just general clean done. Had cob webs and the carpet was not a pleasant smell. Could use a shampoo since the resort comes across older. Has a restaurant closes early, wifi poor service. Overall ok rated a 3 because of overall clean in room not good.

The pool was a bit cold

The view.

Awesome place to stay with amazing view. Will come back for sure.

Room was clean and comfortable. The only issue we had was the Wi-fi, had hard time connecting.

It's a beautiful place - serene and calm. It was our last stop on our week long trip, and it was the perfect place to just wind down.

Always like staying at the Glen House

The hotel is beautiful but the coffee machine in the room was extremely dirty, there were even death insects under the machine

Ok

Beautiful views

Beautiful views

It is a bad place. Not clean and the smell in the room was so bad we had to change room It is a old place and need a lots of love that the place did no get

It is a bad place. Not clean and the smell in the room was so bad we had to change room It is a old place and need a lots of love that the place did no get

Hotel was beautifully situated but in desperate need of renovation. The room smelled musty and had old comforters. I booked a riverview room and got trees! Lots and lots of trees with no river in sight. We didn't even stay. As soon as we smelled the mustiness we walked out and left.

The resort was really nice and we enjoyed our time. Our room was very outdated. Our AC did not work and we couldn’t sleep. We paid for three nights but left after 2 and didn’t get refunded because it was way too hot and they had no other rooms available. Overall we enjoyed the restaurants and golf along with the pool but it was a busy place with lots of groups staying there. If it wasn’t for the AC not working and not getting refunded for our last night that we didn’t stay I would be giving a better review.

Property was beautiful, pool was clean and the restaurant and food was amazing!! Our room was a little small and dated, but will just book a bigger room with a water view next time!

I read many reviews prior to my booking and i wish i had believed all of the negative reviews. Firstly, the room was filled with cob webs and spiders. I am happy I brought lysol spray and wipes. Its sad that there are so may reviews stating this and the management have not ensured that rooms are clean thoroughly. My phone did not work, it kept roaming. I could only connect to WiFi close to the office. I let them know that the wifi was not available in the room and issue was not resolved. No activity was available on property. Only 1 staff member spoke to me while on the property. He's an older gentleman and I wish I had ask his name. We did not feel welcome ...especially being the only family of a different race on the property. I checked out early because my kids were bored and scared to sleep another night in the room. When i went to the office to check out, she did not ask why I'm checking out early...they just dont care. Money wasted. Very disappointed because we drove over 3 hours each way.