I can say I booked the B&B with normal expectations. I travel often to Nassau so I'm always looking to good places to stay at good prices. Unfortunately this property is not one that I will recommend. The check-in process was a quick process. I booked prepaid so only a small charge for incidentals was done. Ok.vI was informed that breakfast is served free between 7am and 10am and that was it. No more info. The room was outdated and looks old. Bed was ok with clean sheets. In the bathroom the water supply was intermittent and one day we were completely without water. The drain on the sink was leaking to the floor. The Shower was ok but drain clogged easily. The 1st. morning I went for breakfast at 7:30and nobody was in the area. Wait and call but nobody showed up. Returned at 8 and wait until 8:30 and nobody showed up. There was another guest waiting but I can't wait longer so I left and have breakfast in another place. Later on my return at evening I asked what happened and lady told me she didn't know about nobody was there at breakfast. Next morning went for breakfast and the lady came to take my order. From the menú I selected the bagel with eggs and sausage. To my surprise what came was 1 bagel and 1egg scrambled. I asked if this is normal serving portions and lady said that's what management order. Imagine a big guy like me with a 1 egg scramble and 1 bagel breakfast. I can't recommend this place to anyone. Only good thing is close to airport location and good AC.

My fiancé and I had a quick 1 day stay in the Golden Palms. The staff was friendly, the room was clean and air conditioned, the pool area was beautiful, the breakfast was good and communication to get the airport shuttle and check in and check out was very simple and quick. There are a couple of places to eat within walking distance and if you want to go in town you can catch the bus for $2 right outside the gate. This was the perfect place for us and we can’t wait to come back!

The staff & people were so amazing

Staff were very friendly and helpful. Just a warning that there are multiple floor transitions and little steps of various heights everywhere. Not ideal for anyone with mobility issues. Tiles and ramp at front entry inside are very slippery and dangerous. Quick access to and from airport which is great for a turnover.

Close to the love beach, but far from the center . You can hear the neighbors, but the staff is helpful.

Wonderful

Staff need to be more pleasant and welcoming. ALL. not one or 2, but ALL. The gardener was so nice. The property needs a male staff to lift guests' suitcases to their rooms. Steps and lack of elevator are not acceptable. The best service I love is to feel welcome and pleasant. The gardens need to be redone. The property needs to have transportation to downtown at a fee, maybe at a set time. The lack of pleasantness scares me and that is a turn-off for me. Staff faces are cold and not inviting. There is a lack of awareness of customer service overall. Services are delivered, YES, but they lack warmth.

There was a hidden charge; the room was extremely small; microwave in room not working; closet door broken; cupboard couldn't open because handles broken /missing and very worn; luke warm water from shower (couldn't turn all the way); lots of patch work in room... It was shocking that "this room" was rented at a cost almost $200 for just one night. Very, very disappointed!

The room was very small The microwave in room was not working The closet door broken Close to the airport The place was hard to find The reception was not very friendly.

It was an ok stay, small rooms, close to the airport. Be aware they charge $20 for a 6 min drive to the airport for 2 people plus an additional $3 for 3rd and every additional person. Would still recommend because it is way more cheap than the rest of the hotels around the area

People are very nice! 5-star to them! There are few issues with the property: 1.The location of this property is 15 minutes from downtown which was very inconvenient. We had to get a car or take a taxi (hard to find, takes forever). 2. The room is sandy even though its cleaned. You can't walk barefoot. 3. The breakfast offered is very limited everyday.

Very expensive for what is provided.

This place is a ripoff. Our flight came in late at 10 pm and we had to take a cab because the hotel shuttle apparently shuts down in the night. The cab driver was rude and obnoxious. Charged us $30 to bring us here. The reception was a single, unfriendly person who sat behind a darkly lit desk. Do not ever book this place.

This was a super great option staying close to the airport for the night before heading out to another island. It’s within walking distance to a number of great restaurants, the staff was super friendly and accommodating, the room was clean, and just a great overall experience. It’s also, the cheapest thing on the island and People who complain about stuff seem to not understand how things work and have ridiculous expectations. I would definitely recommend staying here.

Very good place

Staff yelling up and down to each other since 7am. Very limited on service and taxi needed to go everywhere. No sidewalks for walking. However, Staff is friendly. Room was clean and AC was cold.

This is a place unlike any other. It is like a hotel and B & B, there is a small staff, godd service, convenient location, and old style Bahamas architecture. I plan to visit here everytime I go to Nassau

In transit for an overnight, perfect place next to the airport and the beach, quiet environment

There was no one staffing the front desk two times including checkout! I was told on my first breakfast that the breakfast area would be closed from 7-9am but breakfast would be available at 9am. I went at 9am and No one was at the front desk. There was no coffee cups or even a piece of fruit. Second morning I went down for breakfast and again nothing was out for breakfast and no one at the front desk. I waited around and finally a nice lady (housekeeper) made me eggs, sausage, and pancakes and coffee. The whole place is super unappealing and far from the downtown area.

Enjoyed our 1 night stay. The staff was helpful and check in and out were quick and easy. Room was clean and adequate space. Would definitely return.

This property is near the airport so it’s convenient for those needing to over night. However, the property could use some work. Rooms have a musty smell from being closed up. The areas outside of the room is hot and also has a funny smell. Rooms were ok but could use some work. Not the best stay.

The landscaping of the property is very beautiful. The grounds are clean, well-groomed, and the yard is spacious with lots of fruit trees, plants and flowers. The building, interior and exterior appearances, look good as well.

Employee was very polite and friendly.Pool area need a lot of renovation but cleaned.There’s no elevator and good luck carrying your luggage, but continental breakfast was great. It’s easy access to the beach.

Close to the airport for a layover.

Staff are like family Feel taken care of Close to beach and really good resturants Town around has freindly local people that are helpful Has a taxi/shuttle service

This was an overnight stay to catch an early flight in AM. You will have to pay $16 for transport and wait for them to arrive at the airport, $20 to take a cab. They arranged early morning pick up to the airport but told us to be there early for a domestic flight. Truth was that an employee needed an early lift to get to an international flight. We sat at the airport at least an extra hour. Also, the pool looks more than sad, we skipped it.

N/A

Clean and friendly with good beds

Pleasant staff and helpful, property outside was nice, building is an older building, it appeared to have some updated flooring, however, there are toe stubbing tripping hazards throughout building, without warning we entered our room, there were two unequal steps immediately down in the room with a platform to the side, had I not caught myself and stopped, turning on the light to see more clearly it could have been a terrible accident. Throughout the property there are several of the same small steps that could catch someone offgaurd. Our bed was wonderful as was the linen. The room was clean. We had requested an ocean view king. We received the King room but no ocean view. Parking was available for our rental. The pool area was unkept and the pool was cold and in need attention.

It was average. It was like pulling teeth to order drinks or get any service. Tried to bully us to pay a taxi we no longer needed. Didn’t feel welcomed at all. For $300 a night expected a little more.

I would never rent from this property again, the manager/owner is rude, unprofessional and unfriendly to guest. Also, there is always an issue with hot water, and place is very dated and in need of upgrade. My husband and I overall experience were extremely poor.

This property is very near the airport and the planes flew right over it. It doesn't have a good access to the beach that is right across the street from the property. My bedside lamp didnt have a light bulb so i neededxto use the overhead all the time. The room was clean and the air-conditioning worked well. Bed was comfortable and breakfast was good. Was a little upset that the shuttle to the airport was $16 even though there were multiple guests on the same trip.