It is an old Historic building, but it is located perfectly. The staff are laid back, but propmt and helpful. Plenty of hot water.

It is an old Historic building, but it is located perfectly. The staff are laid back, but propmt and helpful. Plenty of hot water.

It was a old hotel but was clean and tidy. Staff were friendly and helpful.

Charming, centrally located. Bar and restaurant downstairs. Very clean. Very simple rooms. Lots of surfers, couples and the lone traveler. Good food, friendly staff. Noisy till 10pm

The room was simple, clean and comfortable but paint was peeling on the ceiling. Bathroom was shared and average. Staff were pleasant but forgot to mention the wifi password on the back of the key. Take earplugs if you stay on a Saturday or Sunday as the Yot Club rages pretty late.

only shared bathrooms so not quite what we expected no tv or coffee facilities in the room just in the communal lounge we had some frozen food so they put it in their kitchen freezer for us

Third attempt to leave a review. worst hotel experience I have ever had in my entire life. And I've traveled extensively in numerous countries. Check-in includes waiting in line with people who are ordering food and drinks. When I stated I was there for the night, the waitress looked at my family with wide eyes and said, "You know it's a shared toilet?" It was indeed, shared toilets and showers down a long hall. No sink in our room. No sink in the common area. Cracked and peeling paint everywhere. There is a loud nightclub across the street, the music kept us up past midnight. At 7:30 AM we were awakened by the sounds of vacuuming and cleaning in the hotel. I asked a staff member when checkout was and was told 10 am. I started doing some work and a staff member came at 9:20 to ask if I was extending? I said no. At 9:30 she came back to say she needed to begin cleaning. I stated I was told checkout was at 10? She said yes, would have to have everything out by 10. I only had my purse and laptop and agreed I would be out. Then they fired up abnociously loud and annoying music in the hall. The whole time, the manager was yelling, swearing and complaining at the staff. At 9:45 the person in charge walked into my room, saw I was still there, swore at me and left. I then went to the common area to finish work. I went to checkout and nobody was at the counter. This was a highly disappointing experience, especially given the high reviews on hotels .com.

Third attempt to leave a review. worst hotel experience I have ever had in my entire life. And I've traveled extensively in numerous countries.Check-in includes waiting in line with people who are ordering food and drinks. When I stated I was there for the night, the waitress looked at my family with wide eyes and said, "You know it's a shared toilet?" It was indeed, shared toilets and showers down a long hall. No sink in our room. No sink in the common area. Cracked and peeling paint everywhere.There is a loud nightclub across the street, the music kept us up past midnight. At 7:30 AM we were awakened by the sounds of vacuuming and cleaning in the hotel. I asked a staff member when checkout was and was told 10 am. I started doing some work and a staff member came at 9:20 to ask if I was extending? I said no. At 9:30 she came back to say she needed to begin cleaning. I stated I was told checkout was at 10? She said yes, would have to have everything out by 10. I only had my purse and laptop and agreed I would be out. Then they fired up abnociously loud and annoying music in the hall. The whole time, the manager was yelling, swearing and complaining at the staff. At 9:45 the person in charge walked into my room, saw I was still there, swore at me and left. I then went to the common area to finish work. I went to checkout and nobody was at the counter.This was a highly disappointing experience, especially given the high reviews on hotels .com.

Enjoyed our stay. Bed was a bit soft but room was warm for the middle of winter.

The most.comfortable.bed Ive slept in for ages. Friendly staff and clean r9oms and bathrooms. Loved it

I was verbally abused by a staff member for leaving the front door open on my way out for a surf at 8am. A disappointing experience, I won’t be returning.

The history and location was great freindly staff great atmosphere as well handy with restaurant too

Loved the pub, bar, and front porch...lovely wood and stained glass.....didn’t realize that there was no toilet in the room or air conditioner.

Staff very friendly and cooperative. A lovely old pub and very central

One of the staff just handed a key and didnt explain anything, which was a bit of a meh start to the experience in raglan

Great to visit again

Very old building with lots of character. Shared bathroom was a surprise.

Very old building with lots of character.Shared bathroom was a surprise.

They didnt get my reservation on line...

Was warned there would be a little bit of noise. Instead, it sounded like the crap American cover band playing in the bar behind the hotel was playing in my room. When the band and it’s minions quieted down enough to hear yourself think, the walls revealed just how paper thin they are and provided a full disclosure on the conversations the neighbors were having. Generous to call the mattress a mattress. Overall, its a really cool hotel and there’s definitely potential. But I challenge the ownership team to have a sleep there during the weekend. And not completely revamp the rooms afterwards.

Was warned there would be a little bit of noise. Instead, it sounded like the crap American cover band playing in the bar behind the hotel was playing in my room. When the band and it’s minions quieted down enough to hear yourself think, the walls revealed just how paper thin they are and provided a full disclosure on the conversations the neighbors were having. Generous to call the mattress a mattress. Overall, its a really cool hotel and there’s definitely potential. But I challenge the ownership team to have a sleep there during the weekend. And not completely revamp the rooms afterwards.

This is an old NZ hotel/pub. The facilities are basic but so is the price. If you're there on a weekend expect lots of noise/music from the pub downstairs. It is a basic but very clean room and there are shared toilet showers but, then again, it's 1/2 the price of other types of accommodation. The pub food, beer and is surprisingly good.

This is an old NZ hotel/pub. The facilities are basic but so is the price. If youre there on a weekend expect lots of noise/music from the pub downstairs. It is a basic but very clean room and there are shared toilet showers but, then again, its 1/2 the price of other types of accommodation. The pub food, beer and is surprisingly good.

Great place to stay. Ngā mihi nui ki a Rahia mo tana manaakitanga. Another male shower or two would be helpful. Excellent provision for motor-bikes at the back.