Loved how big the room was. Like staying in a apartment.

The balcony is a great addition and sets it apart from other hotels in the area!

I have stayed at this hotel on two separate occasions, and the accommodations are excellent. The keyless access is convenient, however, the checking in instructions are not clear enough about needing to place your phone’s screen directly on the lock in order to gain access to the room. During my second visit, the Wi-Fi password was not posted by the TV, so I needed to call the service line, and had no issues reaching someone (I have found that it is more helpful to call as opposed to using Ivy, as the bot does not always respond). The hotel rooms have a laminated graphic card showing where the Clubhouse is located, (which is a 10-12 minute walk away from the hotel), but the graphic itself is not clear about how to access the Clubhouse, which is located in a fenced, residential area of the property. Upon my arrival, I was able to run into the property after a resident exited in their car, which allowed for the gates to open. Upon exiting the Clubhouse, I discovered that there were areas along the fence where you can open the gate to enter and exit as a pedestrian. Again, instructions about accessing the property as opposed to just where it is located should be clearly provided to hotel guests. Finally, and importantly, the OpenKey app allows access into the Clubhouse, but it does not provide access to the gym, which has its own sensor lock for residents only. There was only one person in the gym who luckily let me in, but I cannot rely on gym access for future stays.

The Silver Collection Hotel is comfortable and spacious. My only concern is the digital key. Takes a bit long to unlock the room door.

Clean

Awesome

The easy access through remote entry and engagement was seamless.

Had issues getting into room due to tge contactless method. The front door of hotel was not a problem, but apparently room locks “fall asleep” and are a little more difficult to connect to your phone. Contacting an actual person was a bit frustrating, but eventually I got someone and she walked me through “sleeping “ lock issue. The virtual assistant Ivy was non-responsive.

We have stayed at this hotel many times. It is always spotless, spacious and a good value for your money.

Automated check-in, saw nearly no one during stay. Eerily quiet, flashbacks to The Shining. Convenient to restaurants, grocery stores, highway.

The hotwl was amazing but the people above me were stampeding like a herd of elephants my whole stay.

I can’t fathom why this location has anything less than perfect reviews as it is amazing & offers amenities like no other hotel in this area can come close to. The shared clubhouse on campus was a nice surprise & did not disappoint. I loved that it’s not manned & crowded as it feels more like a private residence than a busy hotel. Everything was just as explained in the details you’re given prior to booking so I had no issues with check in or the virtual assistance that was offered, if needed. I am already booking my next business trip back & look forward to the next stay here!

I did not like the fact that we had to walk to a different location for the complimentary breakfast; there was no signage for directions to the Clubhouse and no way to get into the gated area except for watching for departing cars and slipping through the gate!

Everything was great, however, the trash can under the kitchen sink had left trash in it from prior guest.

Amazing stay very clean place highly recommend in quite area

Having the breakfast location a block away from the hotel is extremely inconvenient.

Overall we love this place and have stayed many times. This time we did not have any AC. After the first night we sent "Ivy" a message at 8am. We were gone until 5pm and there was still no response. We did not want another hot night in the room. There needs to be a better way to contact maintenance. We finally got someone to come out around 6pm but that was after making multiple calls and texting "Ivy" over and over again.

Contactless check in and check out, the property was extremely clean, in room washer/dryer. Ease of booking and obtaining electronic key.

Just as described! Clean, comfortable, private, convenient, easy parking

Didn’t know what to expect. Didn’t expect a full kitchen and a laundry in the room. Great oroperty

Best amenities

It’s was amazing, loved the room setup the kids were amazed!!

Great hotel

Great as usual, thx!

it was homey

Very clean and quiet. Easy parking.

Very impressed with the hotel. This was our first stay at this hotel even though we always stop in Fredericksburg when traveling north. No front desk was a bit scary but keyless set up worked fine. Room was spacious and clean. We’ll be back

The property was wonderful, I loved my stay. But I was hit with a $300 fee when I left and I left the room immaculate and when I reached out to SCH, twice, I received no response. So that is frustrating and it will prevent me from ever staying there again.

Good Location & Amenities. The clubhouse has many benefits. Access to the clubhouse was a little difficult to find when the doors were locked, better instructions could be provided in room.

It was gorgeous

The property and room sets fantastic. One thing, however: It should be clearer that the pool and free breakfast are at the apartments complex, not the actual hotel. We were disappointed that we couldn't just go downstairs to swim and eat. Other than that, it was a fabulous facility.

U have to use ur phone at the door my key doesn’t work and u can’t leave the room because door will not lock … waiting on someone to come fixing Been driving for hours and very hungry and can’t leave room cause door won’t lock