Very clean comfortable hotel, no issues at all

Check in staff were very nice. The lobby was decorated for the OSU 2024 graduates, which was really nice and shows their Buckeye spirit. The room was very nice with kitchen that had a large island you could sit at, an induction stove, microwave, fridge with dishes, pots and pans, utensils. The living room area was comfortable with a clean and newer sectional couch with pillows, which was also a sofa bed. Big TV on swivel for the living area or the bedroom. King size bed was comfortable. Bathroom and shower were clean with plenty of towels. There was a good size closet with safe, luggage stand, extra pillow and blanket. Next to the room door, there was another mirror with coat hooks. My view was of the bridge and the Olentangy River. It was quiet and comfortable. Whether you’re in Columbus for Buckeye event, game or graduation, this is a convenient location and very comfortable. I believe there is a pool and a gym. I didn’t have time to check those out. You are right across from the Olentangy River Trail and about a mile walk to the Ohio Stadium. My only minor issue was the housekeeper didn’t give me more regular coffee when she cleaned the room for the next morning, but I am sure I could have gotten some from the front desk.

Check-in took forever. We were told they were overbooked and would need to send us across the street to somewhere else. Then after realizing it was for multiple nights they magically found our room. We still had to wait over an hour for it to be cleaned. We arrived around 4pm and check in was at 3. I was pretty bummed our room didn’t have a peloton. The one across the hall from us did, but we were told no more were available. Took my kid to the pool one night and the chemical smell was terrible. One of the front desk people came in while we were there and also said the smell was terrible. We were only in there for about 30 minutes, but it completely bleached out and ruined all of our clothes.

I booked a room with 2 queen beds but was given a room with 1 queen bed and a pull out sofa. When i told them that wasn't the room i booked, i was informed that they were over booked and had no other rooms for me. The room was clean and looked nice but my friend and i were not able to sleep well due to the room situation.

Upon arrival I was greeted by a friendly and knowledgeable staff member. Hotel staff was informative about the hotel and surrounding areas. The hotel was clean and well maintained. The common area had a nice lounge and plenty of seating. The bar area located next to the lounge was tidy and well stocked. The room was clean and spacious. The room came with a kitchenette that was well stocked with plenty of room to use the appliances.

We stayed there for our daughter’s birthday. We came from 3 hours away. The staff was friendly, however immediately upon entering our room, we noticed our room was extremely hot. After checkingthe thermostat we realized the thermostat was broken. It was 80 degrees in our room and it would not budge. We tried to sweat it out. We even went to the store and bought a fan for the room. We were so uncomfortable we couldn’t take it anymore. When we tried to ask to switch rooms we were told the rooms were all booked and they did offer to give us a fan but there was no way we could sleep in that hot of a room. Needless to say we ended up packing up our kids and driving three hours back home at night. Super disappointed and hoping we can be reimbursed somehow since we paid quite a bit of money to stay there!

Very clean room. Also the efficient way the room was set up was impressive.

Very easily accessible and great location! Staff was very friendly... would stay again.