Large gaps in doors causing interrupted sleep during the night. Immigrants are a problem at night partying and having no consideration for others sleeping at 3 am. Obvious probplem with employees not intervening with noise issues. Recommend you have ear plugs while sleeping.

We had to spray the bed down it had a bad odor. Customer service was good.

I like this property

I'm shocked this has such a high rating on expedia. The room I stayed in was ugly and smelled really bad, and the lunchroom-style floors were cheap and always freezing cold. Constant noises from the other rooms were heard when I was in the bathroom. I've been to many other 2-star hotels that were far better and cheaper than this one and they are even rated lower on Expedia and other review sites.

The hotel was ok … but it was never noisy. And the room hotel is Cement not Carpet or tile..

Quiet, peaceful place to stay. Convenient to get to. Enables you to enjoy the views in day light versus going through in the dark. Clean and easy to get to. Food nearby works well for a stop on trip. Water pressure is great.

We checked in after 7 PM could not get into lobby had to go to little window Did not give a great impression of area. Got room key went to room which was on the back side of the property next to an overgrown fence. Key would not unlock door. Went back to little window at lobby they issued new key and called maintenance. He arrived in about 20 minutes with a can of WD 40 and sprayed the lock. Still would not open so he sprayed it more this time hit it with his fist. Door opened. Sprayed it more with WD 40 which was all over the floor when we entered making it slippery. Never cleaned it up. Could smell WD 40 all night. Told us to just push harder on door handle and hit it with fist if needed. Did not feel secure at all. This has been our mid stopping point for several years Never again. No coffee in lobby in morningt.

Very nice people

Rooms were beautiful, clean and comfortable, the neighborhood is great, but the 4 people I interacted with during my stay were there absolute best! Highly highly recommended! I'm not a guy that leaves reviews, but this is well deserved! Stay and see for yourself!

BEWARE!!!! The cleanliness ratings and ratings over all didn't lead me to expect a roach motel. The renovations were great but despite "clean surfaces", we saw the first roach running across it as soon as we stepped in, and two more on more investigation. A sign at the entry indicated wi-fi might be spotty due to "inclement weather" but despite the weather being fine, there was no wi-fi available in the room to find another motel for the night when we decided we couldn't sleep with the bugs and little curlies stuck in the sheets. The parking lot in the back where we were assigned was super scary. The reception area at night is barricaded with plexiglass and a little window. I should have dug deeper into reviews that recounted the same experiences. Don't be fooled by the discounts and high scores! We left, no refund, and found another chain motel in the area and slept comfortably but out our reservation. BEWARE!!!

I love staying here

Needs some updates, stated that there was work being done.

Nice place for the money.

It was just ok....bed sheets were dirty with hair and seen roaches.

Dirty and creepy rooms. Criminal activity in the parking lot. Spend the extra money and go down the street.

First the phone number hotel.com is wrong. If you want to call take away the + and add a one. Then do not follow the GPS. It is also wrong. As far as the hotel the customer service was great. The room had some thing that could be corrected. Hair in the shower, comforter could have been cleaned. The ac/heat had to have chair leg to hold the plug in the wall. Doors could be wiped down. Would I stay there again maybe.

Horrible

I have to admit it couldn't been any better

Overall pretty good.

I don't have any dislikes about the property

The room was comfortable but has bugs. Dirty chairs, stained towels and I could smell the last person who slept in the bed. Still, I got a good nights sleep and that was all I was really looking for.

The location was great near Chattanooga. We would stay here again.

There was only one towel for two people

This motel has cockroaches running around in the rooms.

So many roaches, too noisy, no cleaning service in weekends

The first room had a strange odor, so I asked and was moved to another room. However, I woke up to find a roach on the pillow... I was thinking to go back to a major chain hotel for future trips. I lost sleep worrying about roaches. I could have slept better had I spent a bit more and stayed somewhere else. Do not stay here.

there were bugs crawling on the furniture and the carpet did not seem clean.

Had to pay $3 cash bc they don’t do housekeeping. The fire alarm went off at 1 am bc someone in another room started a fire. Tried to call front desk- phone doesn’t work. Fire trucks and police sirens ALL. NIGHT. LONG. Large space at the bottom of the door to the outside. Beds were comfy.

This remodel result is probably one of the cleanest rooms i e stayed in a long time. I wish i knew to bring my own hair dryer. Otherwise it was perfect.

Not bad. The rooms were clean. I didn’t see any bugs as other comments have mentioned. My only complaint would be the toilet seats were too small for the toilet and not affixed properly. Overall a decent place to stay if you’re driving through.

it is very dated, very well used. It was clean. The staff was friendly and professional. There was no internet. Staff said they were waiting on a new router. That was the biggest complaint.

Nice surprise! The renovation was noticed and appreciated! Enjoyed the room