It exceeded my expectations.We had a wonderful stay in Nashville.

Our stay was just a half way stop to rest and sleep on our way home from vacation. I am always weary about booking even after reading reviews. There are thing's that are a must. I want to leave a place the same as I enter- clean and bug free! I expect to be treated kind, I want my family to feel safe, and I also don't want to break the bank for the little time I am going to be there. I must say, this hotel covered it all. They even have a hot breakfast in the morning that is amazing! The staff will go out of their way to make sure everything is just right and they are equally as delightful. You know there are always downsides..walls are thin so noises are easily heard and we did have an excessive amount of hair on our clean towels?! However, you don't know what you don't know. Would I stay here again? Yes!

Staff was nice, room was nice. It was a good stay. Favorite part was the Taylor Swift cutout hahahaha

Air conditioner very noisy

Read the fine print, they’ll charge you extra fees for parking. Sink in bathroom almost falling off when you move it, shower was the same and water was either scalding hot or freezing. They give you a coupon for breakfast which was absolutely horrible. Choose a different hotel if you’re able

We were in Nashville for the SEC tournament. The Best Western was exactly what we were looking for. It was as nice as any hotel we stayed in in recent memory. It was comfortable, clean and the complimentary breakfast was excellent. All workers were friendly and responsive!

Easy walk to Bway, great breakfast

A great location but away from the “noise”. Great breakfast with custom omelets. The rooms are a bit dark but comfortable.

Very very clean. Spotless

The hotel was clean enough but a bit run down. The guests made the stay far less enjoyable, as I was woken up in the night by a dog barking and a nearby couple having loud sex.

Hotel clean and convenient location. Bed was not comfortable very hard.

Service was good. Staff was very friendly. Breakfast was very good

Great hotel nice and clean the staff was great! Only complaint is the beds were super firm and the pillows sucked.

This was the cleanest most comfortable hotel

Good location, walked to Broadway bars. Clean place, friendly staff. Comfortable bed and pillows.

Great location! Close to downtown but far enough away that it was quiet at night. Parking was reasonably priced and breakfast included. The fan is pretty loud on the heating/cooling system but it did not keep us awake at night.

More like a $200 a night hotel. Everything was brand new and working, killer location, breakfast good enough to save you that $ each morning. Pool and gym open! Modern furniture all amenities for charging and living in a

After being on the road for many hours, being confronted with a hostile receptionist wasn't in the cards. I had called earlier inquiring about parking indoor or out - not told there was a fee, nor did your site clearly state there was a fee. It took her a good 5 minutes to find the small print on my phone of the additional fee...so a hidden fee not evident to the everyday consumer. The place was great, bed, food, location; however, the confrontational desk people made our stay unwelcoming. In addition, they had no memory of my phone call and an anger management class would be helpful...also your site needs to be more forthright in the parking fee

Absolutely loved the bed, needed pillow that was not so fluffy (personal preference). At breakfast, over by the trash can, a roach was crawling up the wall, my only true complaint. Thank you

Bed was hard as a rock and not comfortable at all. Floors looked like they haven’t even been mopped. People were extremely loud all night in the hallways.

We had a fantastic stay. It would obvious that the room was newly renovated. It would be a great hotel for a long term stay. There is a bathtub and multiple bathrooms places for storage. A large refrigerator and a microwave. Very modern and well kept. Breakfast service was great with the ability to have fresh made omelettes. There are also a couple of massage chairs which are able to view the downstairs television. The staff were friendly and offered candy to my son upon check in.

The lady that prepares the omelettes never in the 4 days that I stayed smile nor say hello or thank you.

Very good stay

Very y

Smooth check in, courteous staff. Room was clean, comfortable and quiet. Close to several bars and restaurants. Will stay again when traveling through.

They sold my room and I had to drive through the night with my sick child

Clean hotel with a hearty breakfast. Very happy with our stay

Like the friendly staff and the rooms was super clean.

Overall this stay was one of the worst I have ever had. To start with they charge $18 for parking. This charge was not disclosed on the web site that I booked through. As a matter of fact parking was listed under amenities as "parking available" with no mention of an additional fee. Curious I checked past reviews back to July of 23. Of the reviews complaining about the undisclosed parking charge the Management response was a canned "WE WILL REVIEW OUR PARKING POLICY TO ENSURE IT IS COMMUNICATED CLEARLY AND TRANSPARENT TO OUR GUESTS". Clearly a disingenious statement with no intention to follow through on the promised clarification, given the number of complaints and the MONTHS of time passed. I also checked the Bestwestern.com web site. The site lists "TOTAL CHARGED UPON ARRIVAL" and the Bottom line states "FEES CHARGED ON ARRIVAL - $0" with no mention of the $18 parking fee. This is clearly unethical and just a cash grab. For this reason alone I will never book at this Best Western again. In addition I have never slept on a bed as hard and uncomfortable as these. It was like sleeping on a board. As for the room heater, since it was so cold on the night of our stay the heater was on most of the night, which would not be a problem except for the fact that it was blowing directly on the bed and there was no way to redirect the air flow.

There were roaches

Loved how close the hotel was to the bars, and restaurants nearby.

Overall a very nice hotel which was well maintained. We would stay here again.