Reserved for 4 guests, with breakfast and parking. No parking, and .1.3/4 breakfast ($28 pp but capped at $50 breakfast credit). The rooms smells old and the hallway carpet is dirty. The conveyor/elevator to pick up luggage is completely dysfunctional.

Easy parking with minimum walking distance to restaurants and tourist spots. Unfortunately the hotel is outdated and overpriced. Our room was not cleaned fully and the trash was full of someone elses dental floss, soaps and other items. For the price, we probably wouldnt stay again.

This was a great hotel. It's located near city hall and a lot of restaurant options near the hotel. Also, it's only a 15 minute walk to Independence Hall and the Liberty Bell center. The rooms were really nice and spacious. Its in a great location.

Some of the fixtures e.g. bathroom knob, door latch are in poor condition and do not match the reputation/quality of the hotel. Housekeeping was rather slow, took 2hours

The general staff were excellent. Management is TERRIBLE. We checked in on 6/15/23 to a Deluxe King room, pre paid through Expedia. The next morning water was pouring through the bathroom fan and the bedroom ceiling, NOT dripping, pouring. My shoes and backpack were wet. We were eventually moved to another room, NOT a comparable room. Not one single manager bothered to call us to make sure we were ok, was the other room satisfactory, were our things ok, etc. Two separate staff members told us a manager would call. Not one manager called. I wanted a refund for the difference between the Deluxe King room I prepaid for and the dark, "atrium" room we were moved to. Literally had to keep the lights on all day. The hotel told us to go to Expedia because we booked through them. I was on the phone for an hour with Expedia, who, after trying very hard, were told by the hotel that no refund would be given. Worst customer service from supposedly a 4.5 star hotel I've ever had - and we travel extensively, all over the country. Also, if anyone is thinking of staying here, the "general" restroom for hotel guests is on the 19th floor! The hotel is old and dated. It does look very grand from the outside, but is in serious need of an update. All of those things I would normally push aside, but water pouring through the ceiling and no management acknowledgement is unacceptable. We did get our cocktails on Thursday night taken off the bill. Doesn't compensate for terrible management.

We thoroughly enjoyed the hotel. It is beautiful inside, the complementary coffee on the 19th floor was appreciated and the restaurant and bar were fantastic. My only complaints were our room was not ready at 4:00 check in, the 1st day we received no cleaning service and the second day they took dirty towels, gave new towels but did not empty trash or make beds.

Noise from neighboring building AC was loud.

The room was inaccurately depicted online, based on what we received upon arrival. The shower curtain was extremely moldy & the shower itself was covered in someone else's hair. The sheets were torn & ill-fitting & the mattress was uncomfortable. The coffee maker in the room was broken & inoperable, as was the iron. The staff were decidedly rude upon check in & not especially helpful throughout the stay. Food options available were old & overpriced. In all, this was an unfortunate & expensive room selection.

The rooms can use some upgrades but my stay was nice.

The Bellevue was lovely, comfortable and well staffed. My friend and I were impressed with the accommodating friendliness of the staff even while under pressure with busy times. The restaurant was welcoming and drinks were enjoyed. The hotel was steps from the Miller Theatre for our show. We would recommend the hotel for a centralized, comfortable spot near local attractions and dining.

Great location but old hotel. Although the building is historical and beautiful, it’s old and the rooms are not renovated. The carpets are very old. Walking distance to good shopping on walnut.

The staff was courteous, friendly, and very helpful.

Hotel rooms are very noisy. The noise is coming from outside the hotel and not from inside. The rooms need to get upgraded with noise isolating windows. The lobby and room carpets look worn out and dusty.

The room wasn’t as nice as I thought. It still looked old. Also not enough plugs by the bed. But the bathroom looked modern.

Great location

Great stay

The hotel is centrally located. I was able to walk to every museum, the convention center, and delicious restaurants from this hotel. Also, many great transportation options available in walking distance as well. I was able to take the subway from Suburban Station to-and-from the airport and walk to the hotel!

The property is very tired and run down.

I had a good experience. Really smooth check in and out. Friendly staff

Huge hotel. Very weird layout but I did enjoy the multiple entrances and exits and the roof and the atmosphere. The elevators are a little horrifying not gonna lie. But it’s a great place nonetheless

A pleasant stay all the way around. Nice hotel, unusually HUGE rooms, clean. I would stay here again. Very comfortable place.

A stately old building struggling to deliver a three-star experience. The place needs a major renovation and a lot more staff. Simply put the hotel is a really sad shell of its former self.

The staff at the front desk and at the restaurant could not have been nicer or more helpful. Best service I’ve had in a while!

Room was large for city center. Good water pressure in the shower. Only two main elevators and one wasn’t working. They had a work around which wasn’t ideal but was fine. Parking situation is less than desirable.

Staff were amazing. Cleanliness and room was great.

It was architectural outside and inside. I’m looking forward to seeing the finished product with new shops.

The front desk clerk was phenomenal. When she discovered that it was my birthday, she took the service level up another notch.

Conservatory suite was beautiful. Parking was attached to the hotel so that was so convenient. Will definitely return

The hotel is under several constructions and overall has very old furniture

Was fine.

No hot water, then they don't let you no there is a parking lot for the hotel. So we walked a few blocks.i am a senior citizen that is not fun.

The room was very nice, staff nice. I felt that the on-site parking cost was very high and unnecessary.