Stayed one night on the way between Atlanta and the FL Keys. The room was extremely comfortable, spacious, and clean. The restaurant in the hotel is amazing. It was very busy and loud. Personally we prefer a quieter dining experience, but the food was amazing. We had a couple of the Cuban specialties and were very impressed. The bar was also fabulous. The only negative: we asked for extra towels and someone to fix the lock on the door that was jamming and did wenot get a response for either of those requests.

Property was a great getaway for our friend's 60th. birthday weekend. Very excellent staff and service. The yoga class on the beach is a fabulous way to start the day.Teri in the restaurant goes above and beyone and is a great representation of true hospitality. Front desk staff excellent and willing to help Reese, Marlene and the evening girl. All around, the stay was just too short. Also the area around the hotel is a mini-Hamptons experience with the shopping and dining. Cannot wait to return.

Beautiful property; fabulous location; staff very helpful and pleasant; and complimentary glass of champagne was a nice touch. Dead bug on the floor of our room as we walked in was not the best first impression. And small bugs in and around the bathroom sink.

Solid resort, good access to the beach and nearby the beach bars/restaurants

All though our AC went out, the maintenance team was outstanding

Great hotel. Friendly staff, very clean

What a beautiful hotel! The rooms are clean and spacious. Loved getting sparkling wine at check in. Offered free room upgrade without asking! Restaurant has incredible wine list and delicious food. Service top notch. Bed linens crisp and dreamy. Cannot wait to return’

Loved our room. Great staff. Love that they offer sunrise yoga on the beach!

Beautiful view of the sunrise everyday! Excellent polite staff members with delicious food options at the restaurant.

Beautiful property! Very nice we got an early check in because we had to make it to a wedding!

The beach, pool, hot tub were all amazing!

Clean

We had a wonderful time at the Costa d' Este Resort. The weather did not cooperate but the resort offered many things to make our trip wonderful. The restaurant was delicious.

It’s a great location. Seemed to be understaffed. Friendly and helpful staff. The food was really good at the hotel.

This place had towels at the pool for you and chairs at the beach included in your package... the set up chairs , brushed them off and put towel on them for you -- such service ! I am not used to this for this price ! Loved it

Great experience.

The location is beautiful. Booked there as a special sister getaway. We dined in the resort restaurant the first night. I was surprised by the live, loud, country music entertainment. In order to have a conversation with each other you had to speak up. This raised the noise level throughout the room to an unpleasant level. Since we were at a higher end Cuban beach resort I would have expected to hear music that represented the flavor of the place. Instead it was entertainment that could have been heard at any Texas BQ honky-tonk. It was not the right fit for fine dining. The food server tipped a bowl of black beans into my sister's lap. The manager did offer dry cleaning services and desert. The second night we attempted to order grill cheese sandwich's from room service. I started this request at 6.00pm. After repeated calls to the front desk, the food finally arrived at 7.30, Inexcusable, especially since I had booked one of the more expensive beach front suits. The service did not live up to my expectations. I have stayed at cheaper places that attended to their guests promptly. These other places also offered amenities like plastic "dirty laundry bags". My opinion is that the resort at one time has been a place of grander and style. Feels a little dated and like it's run now on auto-pilot. I will not be booking there again.

Check in staff did not communicate when the room was ready. Other than that our stay was very nice.

the worst check in ever took almost an hour

Our stay was great! Satff is very friendly and accommodating. The only thing they really need is more staff at lunch hour in the restaurant.

it was good for coming the weekday

Room was spacious. View of ocean could be seen from the balcony

Excellent weekend away!

Great place Nice people Fantastic room Don’t tell anyone!!!

Really enjoyed our time here. It was peaceful, relaxing, and a great place to de stress. Would recommend to anybody looking to just stop dealing with all the business and just get away from it all!!! Would definitely come back again!!

Really great property. Staff was very nice. Only recommendation would be some more vegetarian options in the restaurant.

Is safe, walkable and the staff is always very nice and accommodating!

Very friendly staff and amazing food. It was an awesome stay.

Excellent location next to the beach, staff are very friendly and extremely helpful

Beautiful property! A lot of thought and care went into making this a special place. Make sure and hit the spa too!!!

Second time at this hotel , went just to relax and have a quiet time , and it was accomplished,,

Very nice property with professional staff