Bad bed nice room old furniture Early check-in was great

A friend and I traveled to Portland for a concert down the road. The hotel staff were very welcoming and kind. The room was clean, comfortable and made us feel safe in an unfamiliar area. I would definitely choose this hotel again if we take another trip to the Portland area! Lots of great places to check out within walking distance. The parking garage is a little tight, but I'm very thankful that I was able to park my car there to get it off the street!

I love this older hotel. So much charm. Its in a great downtown location. I had a terrible night sleep. The mattress and pillows are awful. So much pain. But i will stay here again.

This was our second time staying here and it feels like it is in decline. The first room had broken glass on the floor when we checked in. They promptly moved us to a similar (but smaller) room with no real attempt to check that we were satisfied. You have to call for cleaning and you have to ask for coffee supplies. It just feels very budget now and it didn't feel that way before. I'm hopeful things will improve with time. Same for the neighborhood, last time around it seemed very safe now not as much, definitely have to keep on high alert in the area.

Well the staff was amazing. 32$ for parking totally and completely OUTRAGEOUS!! When we got to the room it sounded like someone was knocking on the door every hour. Finally figured it was some machine going on and off. Very very annoying. The shower head was AWESOME however the drain was broken and wouldn’t stay open and I couldn’t take it out. So while I was taking my shower the bath tub filled up with water. Which at the end I had to go ahead and hold the drain so it could drain. That frustrated me.

Loved the room and the staff were great but there was an incident. there was a fight between a few people in the room next to us and it got violent with alot of slamming and yelling. I hope everyone's OK.

Convenient and charming hotel. Surrounding area has a lot of absolutely desperate drug users that bring down the entire vibe of the otherwise great neighborhood.

Overall very ok. Hotel was clean, and friendly staff. Room was ready early which was convenient. The bed was more comfortable than many other hotel beds, which was a pleasant surprise. The shower was clean, but the water pressure was the absolute worst I’ve ever experienced anywhere. I understand high efficiency shower heads, but this shower was downright useless. Couldn’t have gotten less wet if I tried.

Beautiful room, peaceful and staff very helpful

Only complaint I would have was that the shower door leaked out to the bathroom floor creating a big puddle and potential slipping hazard.

we loved it all

Nice and simple property. The bed is comfortable, the room was clean, and despite the lack of regular room service you could request anything via text message and they would bring it right up. Not to mention the location was incredibly close to restaurants, shops, and public transportation.

Nice

Our room was clean and nicely decorated but we found a wad of hair on the bathroom wall. Apart from that, everything else was comfortable. The noise from the construction next door was loud and woke us up early but most of the staff was polite and helpful. And being able to make our own food using the stove was wonderful.

Brent was very nice and accommodating

Great little hotel. Really nice rooms, amazing beds. Only small issue is the parking. Not only isn't it free, but very small and if someone is going the other direction, very hard to make work. Other than that happening, I would def recommend.

I loved the building

This is a beautiful hotel, and we enjoyed our stay very much. The quiet was astounding, considering the prime downtown location. The room was gorgeous and immaculate. Temperature was easy to adjust and very comfortable, beds and sheets were luxurious. We didn't need the kitchenette, but it was great to have the suite with the couch and chair for reading after our visit to Powell's. We stayed here years ago with young kids, and the suite was great for that. The elevator from the parking garage was out during our stay--not a big problem for us, but I don't think there was an alternative for anyone with mobility issues. The espresso machine in the lobby was also broken. This was a problem only for the 1 minute it takes to get to one of many nearby coffee shops. The complimentary drip coffee was top notch, and I don't usually drink drip. Secure underground parking with in and out privileges was a bargain, and much appreciated. Front desk staff were helpful and friendly. Housekeeping is on-demand only, like everywhere else these days, and we actually prefer that. Also appreciated the QR code for tipping. We visit Portland for fun (great beer, food and live music) every few months. Efforts to clean up downtown seem to be starting to work. Despite a serious drug and homeless problem, we feel safe walking all over town. We have great affection for this city, and we can't wait to visit again in spring!

End of an era for staying at this hotel! No breakfast offered Monday/Tuesday, no security at the front entrance and I literally dodged piles of human excrement outside. And no USB chargers. Skip the value and upgrade to another spot for a safer stay.

Shower was stupid and didn’t have a full door. Parking was expensive and extremely tight.

The hotel was great! Clean, comfortable. Spacious room. And walkable from the train station. But poor Portland. The tents and the garbage and the zombie people put a big damper on our enjoyment of the downtown area. Stay at the Mark Spencer if you have to go to downtown Portland. But don't go to downtown Portland just for fun.

Charming hotel! Enjoyed our stay!

It was nice

It was a good value and in a lovely area.

Heat didn't perform. I had to wear a coat in the room. The elevator from the garage to the hotel was out of order. So was one of two elevators that serve the whole hotel. Many delays ensued. The espresso bar was quite poor. Bad experience.

The staff at the front desk were all very friendly and helpful. Entire hotel and room were both very clean.

Great location.

I had stayed there about 20 years ago and it was a mediocre at best. Not sure when they did the remodeling but now the rooms and public spaces are beautiful. Staying there again next month.

This hotel is very old. Not to my style. Front desk manager was nice but other front desk personnel are not as helpful.

First off the hotel is beautiful. The room that I stayed in was gorgeous. It was perfect for my one night stay. The room was clean the staff was very friendly I will definitely be back again to stay in this hotel.

The Mark Spencer hotel took us in when we got a rare blizzard and lost power, heat, hot water, etc. for days. They were delightful and truly looked out for all of us who needed to get out of homes when they became unlivable. Every day there was uncertainty to our plans and they were super flexible with us! The location is perfect for out of towners and in towners - we loved walking over to Powells and then out for drinks to take our minds off of the situation. It was like a mini-staycation.

The hotel is beautiful and very quiet. I arrived late: the staff was helpful and accommodating. Great shopping and even better dining located within close walking distance of the hotel. I will stay here again.