I enjoyed my stay so much that as soon as I left I signed up to become a Hyatt member. Everything and everyone was amazing! I will for sure be back.

Great! Will be back.

Check-in was easy. Cleanliness was great and comfortable beds. Restaurant and bar located inside hotel. Quick access to downtown Atlanta.

Very comfortable , we enjoyed our stay. The pool wasn’t open yet. But over all. It was great

The room was great. The only problem we had was there was an academic competition happening at the hotel and conference center. There were tons of unsupervised children. They were just hanging out in the restaurant and being loud. They were going up and down the elevators constantly so it took forever to get an elevator. The hotel was very nice and convenient to a lot of things, but we wouldn’t stay there again if there was an event for kids happening at the conference center.

Hair in the shower and on the wall of shower. Otherwise it was great

I enjoyed my stay everything was good. I had no complaints.

The hotel is very nice however many of the other guests were very loud. The room next to one was blasting music at 11pm while we were trying to sleep. Additionally, at 1:30am a group of people were shouting and running down the hallways. It all made for a very rough nights sleep.

Shower/Tub was clogged took showers with my feet immersed in dirty water, the guest there were overwhelmingly GHETTO (Not a racist comment because I'm African American).

The hotel was nice and in a good area but the communication with the front desk and the cost of $25 for an early check in as a World if z Hyatt member in addition to other hidden fees was a bit much. Also limited/no room service.

OUR STAY WAS PERFECT EVEN THO IT WOULD'VE BEEN NICE TO KNOW IT WAS THE KIDS VOLLEYBALL CONVENTION IT WAS KIDS RUNNIN ROUND UNATTENDED FOR BUT OTHAN THAT AN IT WAS PERFECT!!! IT WAS CLEAN, THE RESTAURANTS AT THE HOTEL WERE DELICIOUS AND WORTH EVERY PENNY!!

Great location. Close to everything we had planned. Unfortunately there was no parking available and we had to park around the corner. Our room was super hot at night as if the air stopped working. Also we wanted to try twenty-two storys for dinner but upon arrival there were lots of people sitting outside of the entrance so we assumed there was a wait and went to Sway instead. Turns out those people were just hanging out and there was no wait at all which was a bummer because the food at Sway was not pleasing at all.

The hotel was beautiful. From the time I drove up until I checked out, everyone was so nice and helpful.

Excellent accommodations. Extremely friendly staff at every turn. Room was very clean and tidy. Beautiful atrium. The Sway restaurant was very good. Minor complaints: typical high downtown parking rates. Powdered ‘creamer’ in a hotel at this level is inexcusable.

Love Atlanta! My adult kids and I took Marta from the airport. It was around 2pm so it was okay. The hotel was very nice. We shared the Exec Balcony Suite which was very large and very nice. Best part was the top revolving bar and restaurant Polaris where we had drinks and fabulous appetizers. When I was in college we used to stand in the line outside the hotel to get a chance to go up to Polaris. Staff, service, bed, towels; all were very nice. Highly recommend.

Simply wonderful as usual! Loved it

Everything was great I enjoyed my birthday

The hotel was beautiful and staff was very nice and professional. Id recommend this stay and would definitely visit again

Wanted Valet parking since no parking at hotel. Waited long time with multiple miscommunication errors between employees. Employees had us drive down to valet in which they were full and made us go to off resident parking. This parking garage was sketchy and had to walk all of our belongings in rain to hotel. Was not a great way to begin the experience.

Hotel and the room was clean with friendly staff

During our stay, we were apart of a national 3-Day cheer competition. Sometime in between the second day and third day, we realized that a couple of personal items were missing in our room. An iPhone 5 charger and a pair of custom team cheer pants. The iPhone charger only stayed in the room (we never took it out with us to activities) and the leggings were worn back to the room on Friday night and were never seen again. I know house-keeping came to our room on Saturday (we were in the room) and on Sunday (while we were away) and provided us wash clothes and towels. So we know it happened Sunday while we were away. We looked all around and inside and out of that room for the charger and leggings and they were no where to be found. When I went to check out, I told the desk lady that some items went missing but since it was an extremely busy checkout she said she would look into it and told me to have a nice day. So just be careful when leaving things out in your room. I know these two items might be trivial to some but now I have replace an entire cheer sweatsuit outfit of $150 due to missing pants and a $50 wall charger totalling $200.

Everything was great! Could definitely do without paying so much for parking & the towels being so fuzzy when using them, had to step out of the bathroom to breathe and wipe all of the pieces of towel off of us. Definitely not pleasant , lol.

The room was clean. They didn’t smell fresh. There was a constant food smell coming in the vent system. The linens didn’t smell at all. The bedding was stiff. The pillows were like rocks and the mattresses were very uncomfortable. My daughter and I both didn’t sleep well either night. I did appreciate the valet and their efforts. Some nice gentlemen doing a good job.

Probably was great and clean

Comfort and location

I was disappointed that their valet service could not accommodate parking my vehicle where they directed me to public lots. The distance from the hotel wasn't too great, but I did have to run the gauntlet of homeless asking for money. I guess that would go to your Walkable and Local Culture options above.

Very Safe.

Both check in and out was awkward. Was left standing with the luggage and had to ask where do I check in. Would appreciate checkout instructions. I don't travel often but was excited to visit the revolving restaurant. At checkin was advised the restaurant was not open today. The valet parking was appreciated, even at $55. Young man who brought our bags up to the room looked sloppy and was unfriendly. Had some questions after he left that he could have anticipated. Room was modern and clean and the balcony door did open. Bed was comfortable.

Comfy and well located

Enjoyed or stay! Staff was friendly and helpful.

Center of everything Staff quite friendly Safe

Excellent!