good stay

Rude

The room was generally ok. Given the price point I couldn't complain. The property, room and linens were a little worn but everything seemed to be clean. Hot items served for breakfast were so-so. I was only sleeping there overnight and the room was ok for that.

Always there at the desk to help

Never got my security deposit back! Be cautious

No heat and the tv didn’t and the shower made a loud horrible noise and the water didn’t get hot

The room took forever to heat up. Was very very cold.

Hassle Free, in and out. perfect stay for a quick rest overnight. And complimentary breakfast! Can't beat it.

1)Trash in parking lot. 2) Broken bathroom door. 3) Asked front desk for one extra pillow. Nope 4) They do supply breakfast - but no coffee. Both large coffee containers empty. Spent 20 minutes eating food, hoping staff would refill the coffee, but no staff visible in dining area, or the front desk. *They did have hot water and little packets of freeze-dried decaf, I'll pass. 5) "Check Out Procedure" Basket on the front desk with a note attach, instructing guest to check out by leaving their key in basket. If you're going to have a self check-out, supply a secure drop box to put key cards in. A pile of key cards laying open in a basket, sets up a passing bad actor bystander, that could easily grab a key and go to that room, trash it until 11am checkout, leave and the guest would be totally liable for the damages. Shady and lazy tactics.

The property is not bad, just feels .. unwelcoming. Everything is done to cover the minimums to be ok. So everything looks tired and blah. Can't say it's unclean, but the bed covers had what looked like stains or worn out spots. Some peeling paint in the shower. The heating unit that was not well calibrated and took some massaging to do what i wanted ... I would come here again for a short stay because it is a was reasonable value, but just so...

The property is not well taken care of and it is noticeably dirty. It was a nice hotel at one time but not now. The room smelled of smoke and the beds are horribly uncomfortable. I will NOT be staying there again.

Still waiting on my 100 dollar security deposit

We didn’t actually check in because they require an additional $100 deposit at check in. It’s odd and not required at other hotels in the area. Also the building has low lighting and didn’t look appealing in the lobby. I chose not to check in due to the dim lighting, rude clerk and the demand for the additional money to check in.

First room we checked into smelled like a smoke pit.

It is tucked back off the main road which is nice once you find it.

One of our 2 rooms was a bit chilly but the staff was Friendly, the overall atmosphere was comfortable, and clean.

Very good hotel good service and clean

Everything seem good on my first night there, But staff made my family and I feel uncomfortable when the front desk receptionist was rude and arrogant. When we asked for extra bags to clean the garbage in the room. She seemed bothered do to us being Hispanic and my parents having a language barrier.

the property was not up to par, the room was not getting warm, wall paper was peeling, uncomfortable bed and small pillows! I want my money back or a complimentary stay somewhere else!!!! I left after 2 hours

Someone around us was smoking cigarettes and the concierge was very rude at the front desk when I let him know someone was smoking. He was being very dismissing and making it seem like I was lying or making a big deal and I don’t appreciate that.

Dirt/ who knows on the walls. Tiny pillows. Very uncomfortable atmosphere and the room was dirty and dusty.

Horrible staff

Staff was friendly and nice. You get what you pay for. Fake nail on the bathroom counter. Mold in the shower and around the toilet. Bedding was clean and room was otherwise.

I reserved two double rooms but upon arrival they swore I only had one room reserved. Bed were very stiff and uncomfortable. Breakfast bar was probably the best part of the stay- and it was your standard breakfast items.

Dirty sheets, called for more was told none available. Pillows are half sized. Didn’t see a single staff member except when checking in. Cheap rate but extremely filthy

Horrible experience! Booked trip to pick up daughter from college and put credit card in reservation to hold room and was told by Hotel.com when booking it was just to hold room and would only be charged on that card if I was a no show. At 4am the morning of my afternoon arrival my card was charged for the room. It was then charged again at around 11am for the second time and another $2.35 charge for unknown reasons. When I arrived to check in and asked why I was double charged they said they accidentally cancelled as a no show and then realized there mistake and made a new reservation and charged me again and they don’t know about the $2.35 charge. They also advised me but was never told when making the reservation that I needed to make a $100 deposit for incidentals. I was told the one refund and the $100 deposit would take 5 days to get back. So far no money. Would never book with again and would never use or recommend this hotel again. I’m retired from the largest airline and traveled the world and never had an experience like this!!!

Good

Fast friendly service

The gentleman that checked us in was wonderful Efficient and welcoming

Great value for cost

Good stay

The property is very 'worn'. While checking in someone asked for blankets which we thought was weird. When we got to the room, we immediately understood. The bed cover was very dirty. so we had to ask for a replacement as well. The lobby was very busy- there were about 30-40 people talking loudly late into the night. The staff were friendly and the service was good. The breakfast was plentiful with a good variety of choices.