We came to Pittsburgh for my daughter’s graduation & reserved 3 rooms. Upon arrival we asked for an upgrade as we are VIP members. We were told the hotel was fully booked all weekend. The very next day my kids arrived and were given an upgrade?! Then, Our room flooded due to the pipe not being attached under the sink… soaked all my toiletries. They serviced it immediately, but housekeeping never cleaned up the mess & left 5-6 SOAKING WET towels on the bathroom floor & just put fresh towels on our bed. All 3 rooms we had were very dusty & poorly lit. I will never stay here again!

From peeling wallpaper to filthy elevators this place is in serious need of upgrades. Convenient location was the only thing going for it. Way overpriced for conditions Would not stay again.

A one night stop on our way home to Canada. Loved Pittsburg and how well located the hotel was.

Room is in need of updates. You can easily hear people in adjacent rooms. Food in the restaurant is not great.

Check in staff went above and beyond. Room was very clean. Pillows too big and hard. Old furniture. Great views! Hard to beat the location! Will stay here again.

Great location, clean hotel, and friendly staff.

Hotel was nice, staff friendly. Valet service not so much. Got my car back with a damage tire the kid shrugged and walked away

We stayed for 3 nights. I think we got upgraded to a river view room— we had a fabulous view of The Point. The room was a little shabby (chipped casework, peeling wallpaper seams), but very clean. The bed and pillows were so comfortable. There was a conference happening while we were there, but the room was silent at night. Small bathroom with no acoustical privacy, but plenty of towels were provided and the shower head had a nice heavy stream and plenty of hot water. Quick and easy walk to the ballpark. My new go-to hotel for when I visit Pittsburgh.

We stayed at the Wyndham overnight for a baseball game. Check-in and checkout were a breeze, and the valet parking staff very nice. Everyone was pleasant.

Restaurant area is too small for the size of the hotel and number of guests. Only 4 of 5 elevators were operational. No one conveyed that maid service would not be available if it wasn’t requested a day in advance. Room was too small for the amount of furnishings in the room. Bathroom wasn’t big enough to change your mind in. Beds were not comfortable at all.

Bar closed at 11pm which is still too early but a nice bar. Coffee niche is too expensive and needs more appetizing looking food!

Comfortable and close to venues and restaurants!

The only real issue is that the bathroom door didn't lock. This was our second time staying here, and it didn't lock in our previous bathroom either. Otherwise, it's a good place to stay if you have events in the area. It's comfortable and the staff is friendly. But it would be better if the bathroom doors locked.

The hotel is dated and not well maintained. Out bathtub was dirty, the towel had holes in them. The furniture was old and worn out. The elevators dirty , carpet very old. The space overall good, but the hotel is in need of a major facelift. We paid over 300$ per night for may be a 2-star quality stay. Kudos to the hotel manager, she was courteous, professional and was willing to address issues raised.

I liked everything about it

The property is in a very convenient location, close to down town parks and restaurants. However, it is an old hotel, dating back nearly 40 years when it was a Hilton hotel. Hot water on the higher floors took almost 25 minutes to appear. The walls are very thin where you can hear people walking along the corridors. The overnight parking fee is high ($45 valet), but this is also in downtown Pittsburgh where land is at a premium. Food quality at the hotel restaurants is excellent.

The property was very noisy, wasn’t able to park my own car. Requested a city view and wasn’t a great view. Overall was a fast stay was ok but would not stay again

Great place to stay to explire downtown Pittsburgh

Great, super clean and comfortable hotel!!

good hotel

Honestly the elevator is super backed up and you can hardly get on one if you’re going down from the mid level, there was also no hot water only lukewarm water so you can only imagine how my S/O felt about that! Besides that, the staff was great, the surrounding area is very walkable, about a 15 minute walk to anywhere! The hotel is a bit out dated but it does the job for a short term stay.

Honestly, it was the biggest waste of money we have ever done we stay in downtown Pittsburgh, quite a bit for work. And decided to give this hotel a try not only will we never stay there again we were never suggested to anybody even somebody we didn’t like. upon checking in it took us an hour to valet park. Our room the walls and ceiling had cracks everywhere. The wallpaper was coming off my wife cannot even shower with the shower door staying closed without holding it when we came back we asked the front desk guy if there was any vending machines or anything we just wanted to grab a couple snacks. He said that we just should order DoorDash and spend the extra money to have it delivered. The next day when we went to check out only two of the five elevators were working, I just had knee surgery so we could not take any stairs not that we could find them anyway because there was not proper signage. We paid $53 to valet our car when we called the extension and we got told just to come down and give the ticket to them we were told 10 minutes and waiting hour and 45 minutes to get her car , you would think for the price of the room for a hotel that cost 400 and something dollars a night $53 for valet also we were charged a $304 hold on our credit card which still has not been returNed to us for incidentals only later to find out they charge us again for the room even though we booked and paid the Expedia, we would never stay here again. I would sooner drive back home

Staff and hotel overall were amazing - clean, attendive, great smiles and all seemed happy - the security was top notch. 1st time staying in such a nice hotel where keycard access was almost mandatory throughout Prices of food and drink were a little over the top - I know its more of an upscale hotel but vending machines would still have their place - Privacy in bathrooms was a little weird. We stayed in 1219 and the bathroom door didnt secure the best - Also you could see thru the glass in door And no door on the shower stall was weird as well

Property was very convenient, being at the heart of downtown Pittsburgh. Walkable to any place in the are. Staff were helpful when needed & the pool & hot tub were a nice plus to enjoy the stay and relax from busy days of exploring!

Shower was not clean there was hair on the shower walls. Walls are very thin and had to listen to people in the room beside us

Valet parking a bit expensive , every employee could not have been more pleasant, helpful and kind our #1 choice for stays in Pittsburgh

Amazing customer service, clean room, comfortable beds, WiFi access. Excelente stay.

parts of the room was falling and the bathroom wasn’t clean

room dusty, felt pushed by housekeeping to check out

The hotel was in the perfect spot. Right downtown with everything walkable. Rooms were well equipped and very comfortable.

This property needs updated TV's. Also they only have basic cable. Most hotels have a small convenience store on the premises to provide snacks and drinks for later hours. Here they do not. Friendly staff though!

I loved everything about it. Walking distance for a lot of things and parking garage right across the street.