We were a family of 3 (1 8yo) who reached late at night. The lady at the front desk was super helpful, quick to set us up, and even assisted us in getting the luggage organized on the bellhop cart - which was great since our son was fast asleep and had to be carried, too. The room was clean and the amenities were as advertised. The breakfast area was roomy and the breakfast had all the variety we can expect from a continental breakfast and was filling. We will definitely stay here if we are going through the area.

It took a long time at the front desk. Then at the very end after she ran my credit card she tells me about the non refundable pet policy. It doesnt show anything about that on the website

The staff is not friendly and not willing to help and will overcharge you and not refund you your money.

Hard to get into area at peak traffic hours. Need a light at turn in off of 2nd

The room was very clean and quiet throughout the night. I enjoyed the breakfast which was delicious. I would certainly recommend the Hampton in Edmond. I plan to stay there on my next trip to Edmond.

Bathroom was dirty, soap spots on sink and faucets, shower curtain liner was brown at the bottom and smelled like mildew, no plugs near the bed, no conditioner, wallpaper falling off the walls, fan in bathroom making a constant noise even when turned off. Horrible stay and I’m very mad that it cost me $134.

This is probably the worst Hampton Inn I’ve ever stayed in. The main part of the hotel looks fairly updated and clean. The rooms were another story. Our first room, the bathtub was so rusted out that giant chunks of the enamel were flaking off. We requested a new room which the front desk quickly took care of. Our new room smelled like a gym bag. But to be honest most of the hotel smelled like mildew and the room was otherwise mostly clean so we just dealt with it. The bathroom again looked like they had salvaged the tub and shower from somewhere condemned, but not as bad as the first room. While the desk staff was nice, you can tell nobody really knows what’s going on. We had a few issues with our keys not working and we got a call on our first day (had booked 2 nights) asking us if we were checking out soon. Like they didn’t know we were staying two nights. It was kinda odd. The breakfast was fine, nothing out of the ordinary for a hotel breakfast. My husband used the gym and said it was fine, apart from how awful it smelled. Convenient location right off 35. I probably wouldn’t stay here again.

Although I booked and paid on hotels.com, they charged my card the full price at check in and even yesterday were like “oh well, I can’t fix it, you’ll just have to give it 3-5 days, promise, if you ask again I’ll just tell you the same thing”. So 7 days later I have still not yet been refunded. My card company is aware, so I think it will get done one way or another, but it can’t be that hard at check in to see a guest has already paid

Great place to stay. We will be back when in the area.

We made a reservation from Tuesday of last week. Paid for it. Arrived at the hotel after a 550 mile drive, to hear that the hotel had a "computer issue", and our reservation was cancelled. Thank God there was a La Quinta close by, whose computer worked.

The front desk staff were great. Downhill from there. The bathroom looked as if under construction—rough painting, frayed towels, mold, etc. Of course everyone’s Cars were broken into and some had windows smashed. The hotel badly needs some upgrades.

Great location. Appears to be older hotel but apparently updates. Clean.

floors were dirty needed vacuum in all hallways. rubber shower mat was dirty and rolled up wet with someone else's hair all over it

It took two different rooms and three TV remotes before the TV worked

nice hotel very clean

Staff very courteous

Great service

The staff at the front desk are absolutely fantastic. When I called to make sure everything was set up because just because the internet says confirmed isn’t always true, the lady that answered the phone was amazing and actually a total pleasure to speak with!

Things are not being maintained. Things are not being cleaned. (Water lihk under bathroom sink. Grubby carpets in all hallways and elevator. No AC in elevator.) Night clerk very welcoming. Morning clerk very arrogant. Oatmeal for breakfast hadn't been cooked yet. No milk. No assistance.

Housekeeping and preparing the room could improve. Found hairs in the bathroom and bedding. Staff were friendly and happy to remedy lack of items in the room (standard toiletries, soap, etc.) when I went to the desk. Bed was comfortable. Breakfast good as expected. Location convenient to highway access. Parking area will lit, but not enough spaces.

The bathrooms are well dated and worn and both times I stayed there within a week, the shower had a SLOW drain and both times they were dirty.

First it sounded like someone was vacuum nonstop in the ceiling of the bathroom. Only when the louder than usual A/C kicked on it drowned out the noise. When went to the front desk got told that the hotel was haunted in a different room. He said they could change our room if it continues to be a problem. The condition of the room is needed an upgrade as the wall paper looked like it was getting ready to start peeling. The beds were really hard.

Was considering staying another night due to migraine and important meeting. Asked desk if room was available. Weirdly non-committal. Just said it was "busy". So helpful. So I left

Bathroom was not clean on arrival, water drained extra slowly, furniture in room is old and scratched up. Breakfast is mid. Would not stay here again.

Clean room and pool. Staff was very friendly.

It was staff. She was wonderful, accommodating, and professional.

Room was quite comfortable. Front desk staff was kind, friendly, accommodating. Very enjoyable stay.

The room was not clean! We could not walk in our room without shoes, slipper or socks on..or feet would be black. The head boards above the the hand large hand prints… they had not been wiped. The mirrors and TV had what clearly looked like they had been sprayed but not actually wiped. Ice bucket was broken. And only coffee provided. The stuck to the wall in the shower shampoo and body gel…empty. No hair conditioner at all. And I should been notified about no maid service during my stay. I realize COVID and all….. but in case ya didn’t get the news it’s OVER!!! And I expect the same service I got before COVID..paying the same if not more for the stay

Pool was in bad shape and where the AC is you could see outside.

Ok overall carpet stained pretty much everywhere

Internet was very spotty.

Wonderful staff, comfortable, clean