Dirty hotel, breakfast sucks, it smells like a old bar , homeless ppl sitting in the lobby. Very stingy with towels .

Do yourself a favor and pay the extra $10-20 a night and stay somewhere else. We booked a room for 5 people. Told hotel we were arrived late in the night. We were locked out. Room not ready. Given a room with one bed. Took forever to get rollaway beds. Hallways hadn't been vacuumed in who knows how long. The bathroom door was a sliding door that stuck and based on the amount of scratches on the back of the door, we weren't the first people to get stuck in there. The "free breakfast" was packaged muffins. We were able to get refunded for the other 3 nights we didn't stay there because they didn't have a room with 2 beds, but Orbitz and us cannot get ahold of staff to get refunded for the night we did stay there. Orbitz said the phone just rings and rings. I wrote to headquarters but never got a reply. Stay somewhere else..

The to go breakfast was coffee or tea - no food. Even though I asked for a quiet room the noise from the interstate kept me awake.

Great time!

The property itself was okay at best. The property was "clean". It looks like their cleaning staff tries with the materials they have. But the property itself looks as though the owner hastily addressed issues with quick bandaids and didnt address the overall property. Outside is clean, but inside there's broken or damaged fixtures, terribly installed flooring, no grout work whatsoever around any of the fixtures, and reused fixtures that are dated and damaged. The room we had had an overall funk that I can only assume was heavy cleaning supplies to mask any smells. But there's no doubt that mildew and mold smells will be prevelant in a year.

The bathrooms sliding door was basially broken. Had to force it ipen and close. The shower didnt work due to the plug on faucet being stuck.

Great place close to everything

The first floor has carpet and was smelling really bad I ask to change rooms I couldn’t with the smell he got me to the 3 rd floor but the bed was very uncomfortable the did had table like in the picture the chubby guy front office in the morning shift was very rude you have to ask in the front desk for breakfast to go but they never had any the only good thing is the area next to stores but the hotel bad, old, smelly, uncomfortable beds no breakfast never again for me save your money for better place.

Property not clean

I booked the hotel online and when I arrived the office was closed and a no vacancy sign was on the door. We could not get into our room. 72611070673896

Front desk staff are fantastic! Knowledgeable, personable and helpful. Room was spacious and clean but missing the typical dishes/utensils we usually find at extended stay suite type hotels. Not a big deal but plan to bring your own if needed. For those complaining about marks on the walls or stains on carpeting: how much do you want to pay per night? It costs a lot of money to be constantly painting scuff marks or replacing carpets stained by guests. We didn’t see anything that was gross or unacceptable aside from some nasty guest kept spitting sunflower seeds wherever they went. To avoid those being on the floor, a staff member would have had to follow him around with a broom all day- unreasonable. Breakfast (when available) is not the typical buffet offered at most hotels. The truck hadn’t arrived on our first morning so only coffee was available. This left staff in the unfair position of handling upset guests and I feel like corporate could release funds to allow for either more frequent deliveries or emergency Costco runs for supplies. Second morning there was coffee with fixings, hot chocolate, oatmeal, packaged muffins, and granola bars. Some guests took it upon themselves to clear out entire baskets of items, presumably to stock their own pantries, so I’m assuming that accounts for the lack of availability. It’s a bummer that people can be so greedy. Overall the stay was great and we would stay again. We travelled with 3 kids and a dog.

The hotel and room were very dirty.

The staff was very friendly and the room size was great. There was an odor however in the room and hallway. It smelt damp and with cover up at best. The breakfast was disappointing with no seating or facilities in the lobby or main area. Unfortunately would not stay nor recommend this property again.

They offer breakfast but it is not true. Coffee and oat are only the menu.

Holy smokes, where do I start......The room was extremely dirty with dried urine and hair around the toilet, floors had not been vacuumed and the couch/pull out bed was unbelievably dirty and stained. We left after the 1st night and were refunded our money. To boot, this establishment gave away our daughter's room even after she had confirmed the reservation. Online the rooms looked great, but it was a total waste of money/time as we had to find other lodging.

They overbooked the hotel and then gave away my room for my family of 6. When we arrived they tried to sqeeze us all in a room that was for four. The room was dirty and gross with stains all over the carpet. Plus the hallway smelled like heavy cigarette smoke ... I was up until 2 am trying to find another hotel to go to because the entire area was booked solid due to softball tournaments. After cutting my travel plans short, luckily I was able to find somewhere else to go. Once they found out we were leaving they cut off our entry cards even though we had until 11:00am to check out. Worst hotel ever!

Staff was polite and professional, rooms were run down and gross. Floors were sticky in rooms, shower had a coating on it that was peeling off, light switch covers, door knobs, and cabinets all had miscellaneous screws used to hold them in place. 1 star

The location of the property is great if you have a car. The train station is about 15 minutes walk from the property. There are a lot of dining options. DTC, Park Meadows areas are close by. The property is a good deal for the price. It was not the nicest of the cleanest properties I have stayed in. The service was good though.

******BEWARE THIEVING LIEING MANAGMENT***** HAD TO CHECK OUT EARLY DUE TO FAMILY ISSUE AND GET BACK HOME. I WENT TO FRONT DESK CHECKED EARLY AND WAS INSTRUCTED I NEEDED TO CONTACT HOTELS TO RETAIN MY REFUND FOR THE UNUSED NIGHT... MANAGMENT STATED I NEVER TOLD THEM.... IF I DID NOT TELL THEM HOW DID THEY GET MY DOOR CARD?? THEREFORE LOST MONEY!!!!! NOW FOR THE HOTEL.... DISGUSTING!!!!!!!!!!! HALWAYS I HAD TO GO THREW SMELLED LIKE URINE ROOM WAS DIRTY, TOWELS WERE DINGY LETS NOT MENTION THEY HAVE GREAT WATER PRESSURE UNLESS YOU WANT A GOOD HOT SHOWER YOU HAVE TURN IT DOWN SO FAR YOU ALMOST CAN NOT RINSE OFF!!!! BED IS NOT NOISEY AND HARD YOU WANNA SLEEP ON THE FLOOR BUT FLOORS ARE SO DIRTY YOU DONT WANNA WALK ON THEM............ STAY AWAY!!!!!!!!!!!!!

Was not impressed with this place. Check-in was fine, the guy at the front desk was nice, but that's about it. We were told that housekeeping only came to the rooms when we left, so if we wanted clean towels, we'd have to bring them to the front desk and they'd give us a fresh set. When we got of the elevator on the second floor, we were a bit surprised. The carpets were very dirty, needed to be severely steam-cleaned. There was a coffee stirrer on the carpet in front of our door that was still there when we left 2 days later. We asked if we could get an extra blanket but they told us there were only enough for one for each room. It wasn't actually a room so much as a kitchenette: there was a small kitchen area, complete with stove and fridge. We weren't expecting that. Our attitude about rooms is usually that we are only sleeping in it, it doesn't have to be extravagant. Well, it sure wasn't!!!

The room was very dusty and dirty. It smelled like cigarettes so bad I’m sure everyone there smokes in the rooms every time we would leave and come back it would be worse like someone was smoking in our room. We had to clean the room ourselves because the floors and everything were so terrible. Even the towels smelled like cigarette smoke so we went out and bought our own. Then when we were packing up and getting ready to checkout they kept coming to our door to make sure we were leaving I’m not sure why but that’s pretty ridiculous and after we were gone I get a call say I owe 10.95 for wifi charges when none of my family used the wifi my children run their devices off of my cellular hotspot.

My stay was good except for the lack of kitchen utensils necessary to cook and enjoy my own food I had brought in order to save money but instead I had to throw away a lot of the food and resulted in purchasing fast food. The hotel staff was very pleasant.

The staff is kinda rude you basically can’t extended your stay at extended stay because the make you get out the room instead of letting you keep it

Trey at the front desk was absolutely amazing! He was so helpful. Very clean rooms. Halls and stairwells could use some attention but other than that we had an exceptional stay.

Our stay at this place was excellent. It was very accommodating. I like the fact that they provide pots and pans as well as silverware and plates and bowls, at no extra cost. Very quiet place. Definitely recommend. And will for sure return on our next trip. Sad I forgot the lady's name that helped us yesterday as well as this morning. I know her names starts with a D. Very friendly, and made my check in easy/effortless. Great place. I had a 2 queen bed and pull out couch. The room itself was very clean.

It's not the property it's expedia

It was nice. Tre at the front desk was extremely helpful and accomodating to my needs. The room was very clean and the area was quiet and peaceful.

The staff are wonderful and friendly. However they did not have the room I reserved or something comparable available. The building is very dated and is in need of repairs (panels had fallen off in the elevator, sink leaked in room, fixtures in the room were bent, cracked, warped, or dented.

Its a no go! Terrible! Smells, dirty. Not supplied as stated. Pick a different hotel!

I left my favorite sweatshirt behind. I called back a day later to see if there was a list and found it I could pay to have it shipped back. They just throw everything away. I know I shouldn’t have left it, but just tossing everything seems kind of cold.

Could not check in as the hotel wifi was down. Could not even verify the reservation. Made other arrangement for lodging.

I couldn't check in cause they didn't pay there wifi bill. I paid for the room in advance. Spent 6 hours on a plane. I had to be up at 5 am and at 9pm was told they couldn't check me in cause they didn't have any internet. I was told to wait. I waited 2 hours and still no check in. They offered me no alternatives and not even a sorry. The lady hung up on me after I say have a good night. Expedia didn't do anything to help the situation. I had to sleep in my car cause the refund took 2 days to hit my bank. They didn't say sorry and refused to let me talk to a manager. I'll never stay at extended stay or book with Expedia ever again!