Had an issue and front desk was so very helpful, above and beyond. Thank you

When we got there we were told that Hotels.Com cancelled our reservation. However that was not the case. The hotels.com agent went above and beyond to make sure we were covered. The front desk tried to act like they were doing us a favor and charging us less however we paid more. Bed was awful hard as a rock but room was decent.

The A/C did not work in 104. Moved to handicap room 113 because it was the only one available. we are not handicapped but if you are, do not stay here. The bathroom was not fitted properly, water pooled in one part of the extended shower and no drain in the part, a person could fall. The phone in the room did not work. There were 3 baseball teams staying there for a tournament, they packed the breakfast room and we could not get to breakfast food or sit at a table that ended at 9;00am. We called the front desk and asked if they would extent the breakfast time to accommodate others that were not part of the teams and they said no. The lobby & breakfast area was HOT. We stayed two night and this happened both days.

Let me start with the positive. The man working the night shift at the front desk was the best part of the stay. He was very helpful. Now the issues. We came with a group of people and their lobby sitting area is only available until 9 am. After that you can’t use it. We wanted to eat as a team and had now where to go. Ended up using but I had to clean the tables on with their cleaning supplies to use the area. Asked them to check my room for bed bugs as I woke up the first night with multiple bites. Also needed the bedding changed. When I took the sheets off the mattress cover had multiple yellow stains on it and was disgusting. They changed the mattress pad and sheets but never checked the room for bed bugs (or atleast informed me). Woke up second night with two more new bites so pretty sure the room had something. The bites are on my back and torso so not places mosquitos would have bit me. Upon checking out I asked to have my bill split on two cards as I informed them at check in I would like to do that. I was told they couldn’t split the bill as it was already posted on the card given at check in. Told me the check in person should have taken both cards to bill when I checked in, but again he said I could do it at check out. For the price of the stay (over $200 a night) this hotel was not worth it. Hopefully they will read this review and improve as it had tons of potential to be a great place to stay.

Upon reserving the room(s), I was advised one thing, but upon check-in, it was a different story. My billing was a hot mess, and incompetent staff members made it worse. I have been to this establishment several times, but I don't think I will be back. I will pay a higher rate at another location!

Amazing stay with very comfortable beds

Staff was awesome and room was great.

Courtesy at the front desk, room & furnitures with modern style, large size including king bed.

The hotel is nice and clean…needs a little updating (more lighting in the rooms and few newer furniture pieces. Breakfast is ok: waffles sausage patties, cereal, breads and coffee and juice- egg circles not so much. You will be charged a $100 security deposit upon check in which will take a week to return to you so that part I was very displeased with but what could I do. They had already charged my card for the stay earlier that day hours before check in time. Although the place is nice and the stay was what we needed I’d probably stick to my usual choices of Marriott or Hilton.

Nice stay. Just stayed overnight for a flight home in the morning. Very close to several restaurants. 1/2 hour from the beach and only 10 minutes from PIE airport. Would definitely stay here again and the price was very good.

Great staff and a clean and well situated hotel.

The bed is so uncomfortable, was stuck in a room right under a flood light, and the drape did not close all the way so my room was bright all night. Slept terrible, woke up with back pain, will never stay here again for my next competition.

Just an overnight stay but room was perfect and clean and comfortable. Staff were very helpful and friendly

Everything was nice and clean. Helpful check in person. Parking was easy.

No Early check in - room was dirty - ants on the bed - towels were ripped - Bathroom was dirty. Nice water pressure though and breakfast was decent

This hotel is one of the nicest LaQuinta facilities we've seen. Clean & modern.

Great customer service!

It was a good clean hotel. No complaints. Will stay again.

Great place but you hear the traffic on the big highway. Bars of soap are really to use

I was in town for my daughter’s college softball tournament. The hotel was very clean & quiet. The rates were very reasonable. I would definitely stay here again.

Second time booking with them and I’m satisfied! Keep up the good work especially the cleaning! Sheets and pillows where clean no stains, bathroom was clean room smelled clean everything was good to go !

We were put in a room on the first floor near the lobby that was extremely loud. The room had a horrible smell of mildew, mold, and urine. When we arrived the electronic keys were not working. We got put into our room unlocked and did not have keys. The man working the front desk was wonderful and tried everything. He was very apologetic. No fault of his.

Booking this hotel was a mistake, the first room we were given smelled very strongly of mold, the second one also smelled but more like strong cleaning products, there was mold on the bathroom ceiling, the toilet ran on and off, I had to unplug the fridge because it made a very loud noise, none of this is the staff’s fault, they are fighting a losing battle, everything in this hotel needs to be replaced starting with the carpet especially, do yourself a favor and find another place to stay!

The breakfast was the worst. The eggs and sausage were horrible and the coffee was subpar. The yogurt and muffins were ok

Cable sucked. Couldn't get local TV. Lobby smelled- open a window. The maids were nice.

We stayed here for 3 nights over the course of our whole trip, and we had a good experience. The bed was firm, which we didn't mind. Our 2nd room smelled faintly of cigarettes, and one of the sprinklers was covered by toilet paper to block it. I was surprised no discount was offered. The staff was very nice. No late check out option, bare-bones amenities, but worth the price. This hotel is right by the US-19, there is a lot of road noise, so bring a sound machine.

The bathtub was clogged, the bath towels had in holes…overall worn out, the lamps is the only lighting in the room the room overall sooo… old fashion, equipments are old.

For a one night stay where you won’t be there for a while it’s a good hotel at a decent price. Nothing special but it’s clean, quiet, and friendly staff.

Easy process to check in

Excellent for the money. !! A bit hard to find even with directions. worth it!! Friendly staff and super clean.

Smelly… Old Small

Very nice elder male front desk agent 👌.