The rooms could use a little updating, painting, etc.

This is a nice hotel. Clean rooms! Common areas and hallways show some wear and could use a little updating but over all a nice hotel. The staff were all very nice while we were there. With that said, about 45 minutes after we checked out I realized that I left my wedding rings in the room. We were on the way to UAB for a medical appointment with my Mom and couldn't immediately turn around. I called the front desk and spoke to Jin who was fabulous and immediately went to the room to retrieved my rings and kept them safe until I could return the next day to get them. Talk about excellent customer service! Thank you to Jin and to Wingate for having such awesome employees!!

Older hotel but clean and comfortable. Staff was very friendly and we were very comfortable. Location was great for quick hops to the city center and also a pleasant walk to the museum of fine art.

Close to the interstate, gas, restaurants. The hot food items were cold. The only TV in the breakfast area was on Asian channel with Asian captions. The room was comfortable. The hotel rooms need updating.

all was good

Quiet and clean

Safe, easy parking, good staff

This is my hotel of choice. My family and I have been staying at this hotel for the last eight years. each time we come home this is our first choice.

I liked how friendly the staff was and the ease of checking in and out.

The staff was very friendly, however the bed linens looked soiled prior to my arrival. The room I had could use some painting and the ceiling looked as if it had a water stain on it. Otherwise, a good stay.

Breakfast

My stay was wonderful, beautiful room, very comfortable and I had everything I could need!

This property was right off of a strip with many restaurants and shops! The staff was friendly. The facility was clean. We had a great travel-ball stay!

The property is a little noisy being close to Eastern Blvd. However, it has a nice little pond in the back that is quite pleasant. The breakfast area is quite clean and bright with a decent breakfast buffet. The property is showing its age a bit. I clean when I enter a hotel room and this was OK. What I thought was a dirty area was actually rust on a light fixture. The microwave needed cleaning to use it which I did. Overall, this is a good rental - not great.

Nice, quiet and clean. Friendly staff.

The front staff and management were very helpful. The front breakfast area was very clean. I had a large group with me and the management was very kind in allowing me to have my team eat their dinner in the large breakfast area...We will be returning next year.

Really nice stay, except for checkout being at 11

The breakfast bar was very clean and well stocked.

This was a stopover traveling home and we found it very clean and comfortable. The king bed was great. There were lots of eating places close by

Very clean & excellent staff & service . Lots of Restaurants choices!!!

The room was not clean. The bath room wash cloths and towels were clearly dirty. There was hair on the sheets and pillows. There was a brown stain on the comforter seen when you turn the bed down. The room air unit buttons were very sticky to the touch. The phone to reach the front desk did not work. I had to connect the TV cords myself because they were very loose to the point of NO reception. There was no light bulb in the lamp. The WiFi is way to slow for use. There was maybe 10 pieces of facial tissue in the bathroom and a fight between staff members took place on my floor near the elevators preventing me from leaving out to attend an event. The only saving grace was Wr were moved to a new room. But we did not use their washcloths or towels. We went to buy our own. We will bring our own things in future travels.

Staff was friendly but clearly over worked and under paid.

Staff was friendly and helpful. The smell was awful...turned me off immediately. Furniture looked like it came from a cheap motel. Light fixtures were dusty, old and grimy. Bed was probably the only nice, upgraded item in the room. The room served its purpose for a late booking I guess. Not an awful stay, just more of a motel feel. Expected it to be more appealing like the one in Tupelo.

Great service and staff was amazing.

My wife had bites on her neck that were from bedbugs, staff and I could never get the remote to operate correctly and one of the towels was actually dirty.

Good stay

Nice stay friendly staff

The floor was not level. It has major structure issues. The hotel room was dated. Needs to be updated. Bathroom tub is not a standard tub size could be a trip hazard if you are not careful. One night the front desk clerk told me that they didn't turn the TV from CNN news. Per company policy. The next night the TV was turned to a football game. Not sure what that was about. With that said. I won't recommend staying at that hotel....

Very clean and affordable!

The housekeepers were the best. They were very nice and was concerned if we needed anything. I would definitely stay again when in Montgomery , Alabama.

All in all, an excellent place to stay. My check-in was delayed a bit, meaning that I had to wait a bit to check-in, but that was only a minor inconvenience. Room was great, bed was very comfortable, and good protein options at breakfast. I'd stay here again.

Our family of four really enjoyed our stay. The room and bathroom were very spacious and we also enjoyed the comfortable beds. Additionally, the pool area was fun and very quiet and the view of the lake was an added unexpected bonus. As a cherry on top, the property is located very close to multiple dining options. We will definitely be returning.