On the way to airport, with an overnight stay and left car for parking. Lyft driver was estimated for 9 minutes on return and it took her 30 minutes to get to the airport. That was frustrating.

It was a one night stay and had I planned on a longer stay I would probably gone to another hotel. I only spent time in my room as I arrived later in the evening. My review is only based on the room. The carpet in the room was very worn and by the ac unit it was damp. The ac condensation was not draining properly. The bed was ok and comfortable. The shower head was a handheld piece that was too low and only tilted to aim at the wall. The sink faucet was loose from the counter but useable. The tiny towel bar was rigged to stay on the wall but loose. The bath mat towel was soaking wet and rolled on the edge of the tub when I arrived. I didn’t use it. Overall I was disappointed with the room for the price. I routinely stay at Hilton properties but would not stay at this one next time I am in Rhode Island.

we were informed the hotel was being rennovated and our room was done-it just needed new furniture. It was painted yes, but paint splashes all over the floor and AC unit, The couch and chairs were saggy and worn and all the wooden furniture had chips in it. The AC/heat only blew cold air-couldn't adjust warmer. The pool was murkey couldnt even see 1/2 down to bottom so we couldnt use that. hotel is right at the airport heard planes and emergency vehicles all night. guests smoking right outside the entrance door-- will never stay here again

The pool and hot tub are awesome and the hotel was super dirty. The breakfast was fine and the staff is great. My biggest complaint is that they really really need to vacuum! And get new carpets in the rooms - it felt gross. If you can overlook the dirty and want a reasonable priced hotel experience, the pool and hot tub are the only reason why I would go back!

My trip was supposed to be just a night away from my mother myself and my child. That Hotel was so disgusting that I checked in at 2:45pm and I checked out at 3:55pm. I understand that the first floor of the hotel was under renovations. The pool room was disgusting.There was so much grime on the tiles that I wouldn't let my son in. The water was so black in the pool that you couldn't even see the bottom and another little boy that was in there cut his foot on the bottom of the pool. The room nice layout that was fine.One TV worked the other T.V.Did not nobody in the building.Had any idea how to fix the t.V or even offer to move me to another room. I tried to call down to the front desk.But the phones had no labels on them.Like someone had peeled them off.They were just open holes in the phone. I ended up booking another room through hotels.com.At the springfield hill marriott in west warwick. That place is amazing! I have stayed at plenty of hampton inns including that one and I have never been more disgusted than any hotel.

Upon check-in it was a nightmare. Had to switch rooms 3 times with my 2 daughters and me. 1st room couch was soaked and room had a stagnate smell 2nd room the door was locked from inside finally after up and down elevator to front desk we were put in a room front desk girl seemed clearly annoyed as if it were my fault. After finally settling in i took girls to pool as the pics on line ahow a beautiful pool and hot tub that was not the case both of them looked murky and gross, hot tub had 2 jets working and clumps of hair floating around. Top it all off with going down for breakfast this morning with zero food being brought out no juice for girls it was all water where it said oj and apple. I waited 40 mins with my girls for food to be replaced that was gone to no avail and still no coffee made. I have to say there were alot of unhappy people this morning. The worst experience ive ever had! I had no choice but to just check out.

Hotel under renovation, I was given a renovated room, which I was thankful for, but did not understand how you can update the flooring, the bathroom, bedding and keep all the old, outdated furniture, desk and very old sofa bed? Served breakfast potatoes no eggs. Looking through a businessman's eyes and Hampton being on the strip directly across from the airport, must do better to compete.

It was bad, someone walked into my room while my husband was naked and I was in the bathroom the clock didn't work the refrigerator made loud noises the elevator doesn't work the hotel smells bad and service was horrible