Room had an unpleasant odor. Blankets, etc. less than satisfactory

Everything is terrible !!

I could not make it home due to the weather, so I booked this hotel using hotels.com. I feel as though this hotel could do so much better than they are doing. The potential is great, but there are quite a few things they need to improve on for sure! HEAT-I arrived at the hotel at approximately 11:00 pm. The room was FREEZING COLD! The thermostat on the wall was reading 37 degrees. Now, I could understand a hotel not heat rooms that are not in use, but keeping the rooms at a tolerable temperature would be nice, so those of us checking in at 11:00 pm and just want to get some sleep, don't have to wait 4 hours for the room to be tolerable. I had the heat set on 90 degrees to warm up the room faster. The room did not reach 60 degrees until 1230 am. It never went up to the correct temp. when I awoke in the morning at 8:00 am, the room was still only 65 degrees and would not get any warmer.

It stunk like smoke EVERYWHERE! Water pressure in the shower was worse than a sink faucet. This must be second or third review I have ever written. I am NEVER staying at Super 8, EVER AGAIN.

As we walked into the lobby, the front desk worker quickly removed a blunt from his mouth. The entire hotel smelled of marijuana and cigarettes. The room itself was not clean and the blankets had cigarette holes burned into them. There was white powdery residue on the desk in the room and writing carved into the wood of the desk. Staff was hard to communicate with and not friendly. Breakfast, which was supposedly included in the booking, was cleaned up and closed an hour before the posted closing time.

It was clean the water was hot I had a great stay 3 nights 4 days

I didn’t feel room was all that clean dust etc windows was so dirty could not see out them

Dirtiest hotel ever. Thank God for Mr James who got us clean towels, came and cleaned tables, and was way nicer than the folks at the desk.

I am a simple man with simple needs but this property did not measure up even to those undemanding standards. Very worn, very dated, grounds neglected, primitive amenities. The staff was very courteous and I feel bad that they are all in on a busted flush. As far as I could tell, they only had two guests the night I was there, me and one other person.

Exterior

Had a guest from another room knock on my door asking for an extra towel because the hotel wouldn't give them a clean one. I lost my deposit for giving them a towel. They have bed bugs too.

The property was in very poor condition. Building in need of major repair. Musty, mildew smell in halls.

This hotel worked out real well for my trip to Hagerstown. The room was very clean and the staff were very friendly. The breakfast was pretty limited but was okay. The overall condition of the property was not bad but not as good as it was in the rooms themselves. Thank you for a good overall experience.

This property was missing basic things from room. - The AC was not cooling - The towels were less - the room was in front of parking lot - there was a hole in curtains which raised privacy issues. - the rooms were dirty, not cleaned, they had food in refrigerator from previous customers. - the bathroom sink had food from previous customers. - As soon as you enter the first floor there is a room, i dont think motel rents that room as that room didnt had any room number, but they were cooking something which caused first floor to smell really bad.

Our room was clean but the place was dark and dingy

Rude

Rooms were lacking amenities listed. Bed was in the worst condition I’ve ever seen. One side completely smashed. Felt like laying on a hill. Staff acted like they didn’t have time to properly communicate and handle my issues. As they were brought up at the desk. I ended up napping in my car before I was able to continue on my trip.

This place is unsafe and noisy.

Staff leaves yu alone

It's Okay, everything works. No place to hang your clothes. Friendly staff.

Service at front desk was slow, he had triple running credit card. There was no place in the room to hang up clothes. Construction materials in the hallways. The room was clean.

It was a little disappointing. It wasn't too inviting. The entrance was a ways out and no carts available. We did not feel safe there.

Felt uncomfortable

No landscaping in years. Filthy windows, noisy tenants all night, fross smells in hallways, faulty sink that didnt drain, itsy bitsy pillows, no closet, AC blew dirt & dust .. says no smoking & every doorway had cig butts all over the ground. We got no sleep!! Wont go there again!! They need to try harder & get control of their full time tenants!!

Check in took 10 min ("system is slow"); property is run down and smells like stale cigarettes; people who live in the motel (likely sectional 8 or some other government program for housing homeless) are loud in the hallways and congregate behind the building smoking cigarettes

Checking in the guy was very rude, they had a $50 deposit they never told you about. There were some dead bugs on the room floor, the dresser was completely broken every drawer. The mini fridge door was broken, the toilet was half built under the counter, so the lid wouldn’t stay open. The breakfast area was a mess.

Couldn’t find the front of the hotel then when I checked in the hallway reeks of smoke when I have a nonsmoking room and comforter has cigarette burns

It is merely a place to lay a head but you may come away with a disease. The building and rooms are under construction, though they are not trying to accommodate patrons by keeping it picked up or contained. The bed coverings had cigarette burns in both of them. The A/C (window unit) did not have a trim which allowed for outside air and bugs in. The bed was hard. The toilet had urine stains. The smell from the hallway permeated into the room, which was horrendous. Worst hotel experience, ever!

Room clean and functional, rest of property unde refurbishment and not very clean

Noisy, dirty.

Filthy.Dirty everywhere.Should not be listed.

Too noisy upstairs I stayed downstairs no tv bed uncomfortable bathtub too small just bad