I have a lot things to say but I’ll…

This place was dirty and we could hear rats/mice throughout the night, the noice was coming from the ceiling. The shower and towels were dirty.

Love it

It was nice and clean, just a bit loud. No complaints.

Not clear place

good so far

We booked the hotel based on Hotels.com reviews. At check-in, the lobby was locked, and I went to the outside check-in window. The manager (Son) ran my card and checked us into the third floor. We unloaded our luggage and went to the elevator. The elevator was not responding. I returned to the registration window and rang the buzzer. The man came, and he said he had a sign in the lobby (that was locked) stating the elevator was broken. I asked for a refund, and he refused. My wife and I had to accept the room, but after watching a family of five that had a small child in a wheelchair have to carry their son to the second floor and the other older son carry the wheelchair, I realized it could be worse. At check out, I told him it was unacceptable that we had to go up and down nine times during the two-day stay, and I asked for a partial refund. He said no. I told him his family mistreats people and takes advantage of the housekeeping team that has to walk up and down the stairs with supplies to clean the rooms. Son said to mind my own business. I told him I would file a complaint, and he said he didn't care. The elevators cost $150,000 to fix. He knew the ADA requirement and the law but didn't care. Hotels: you should not advertise for this property. I will file a formal complaint with the California Department of Business Services and The California Standards Commission for the continued ADA violation. I was informed that the elevators have been broken for over one year.

There is a lot of noise

I love the bed is was so comfortable I will stay here again and staff was so friendly even though it was late when we check in he was still with good attitude 😁

Very clean and the people are great amd are always positive. This is my go to place for a quick getaway.

It’s ok uf you have a car to move in the city.

The staffs are friendly and the room is clean（except inside the fridge for I found a hair）. One thing I don't like is no bottles of water provided.

The size of the room was larger than expected.

Very clean outside and inside the room. Convenient to fwys and overall great stay.

I didn't like how we got treated

Slightly sketchy area… property in poor shape and room not very clean

This property was very clean,safe and the rooms were great size. When I walked into the office curry filled the air and smelled so good

This place is really nice!!friendly staff easy check in and check out 😃

Pretty good for the price

The room was nice! Clean and big. But the picture is misleading no hot tub in the room we stayed. Please update rooms with the correct picture of the room booked please. Thanks.

Regular

The property was very clean and comfortable.

Great

It was not bad, but the walls were too thin and can hear all the noises from the top and side rooms.

Very good

It was a good experience and very relaxing.

Old world charm with comfortable rooms and a good breakfast. But the place is in need of a facelift.

Comfortable beds and clean room.

Enjoyed the space, coziness, and privacy of the room. I do wish there was a snack vending machine since the property didn't offer complementary breakfast.

Clean and convenient

Great location

Worst hotel and worst service in my life