Thought the pet fee was out of line atv75 compared to other facilities I have recently stayed....front desk bordered rude side when I expressed myself.

Very Clean and Hospitable.

Stay was fine. Location great for evening on Hilton Head. Getting into and out of the parking lot is strange (eg directed behind Target). Staff were not very friendly. Room needs some refreshing.

Great friendly and fast check-in! Our room was clean, quiet and comfortable! That’s all we can ask for!

Very clean and up to date room.

Very nice hotel. The room was spacious, very clean and quiet. The morning staff on the front desk were very pleasant but the woman working the front desk overnight was giving us attitude and not helpful at all.

Friendly staff great check in and out. Breakfast was very good

My stay was Sunday - Wednesday, called ahead to let them know I would be arriving late (330am-ish) but was on way. Drove 14 hrs from MA to SC. Upon arriving, the “welcome” was sorry we don’t have any rooms. I said I spoke to someone earlier and said I was on way but was arriving late. Reply was, well you didn’t speak to me. I said you have to be kidding me, I just drove 14 hours and have a reservation. Reply was, well I’ll try to check the system but I just had to turn someone away because we don’t have rooms. On top of the unbelievable messaging, the tone was incredibly rude. I ultimately get checked into the room that I had reserved, needed to get a quick sleep in before meetings, then just several hours later people from the hotel don’t even knock and open my door and flip the lights on, say sorry and walk out. I usually like staying at this hotel because it’s in a good location to get around blufton, but this experience was ridiculous. I’ve never filled out a review before but this was over the top.