I enjoyed my stay. My room was comfortable and relatively quiet. Nice location away from the core of the French Quarter. I had one major incident in the room, overnight my bathtub and toilet filled with raw sewage making my room unlivable but their management quickly got another room available for me.

GREAT

Staying at Melrose was a perfect spot for seeing New Orleans. Walkable to the entire French Quarter. Short Uber ride to anywhere further. The staff made the experience so wonderful. The evening butler was so accommodating, always offering water, coffee, tea, utensils. He really made you feel cared for. The only complaint, which isn’t really a complaint. The building is old like most of the area, so the heater had to work in overdrive to keep us warm during this unprecedented cold season. It wasn’t the hotel’s fault and we wouldn’t change it because it was wonderful staying in the beautiful antique room. Would definitely consider staying again should be visit again.

What a charming place to stay! Beautiful inside, easy walk to great restaurants, friendly staff. Highly recommend!

The "continental breakfast" was pathetic - warm yogurt, one bowl of granola with a spoon (presumably to put on the yoghurt?) No bowls. Tiny, old muffins - sometimes- there were none the last day I was there. The office staff person was using very loud obscenities (on the phone, I hope) when I came downstairs on one occasion. Other customers were really noisy - shouting & slamming doors at all hours, as late as 3am. Wonderful shower! Large, comfortable room. Close to french quarter & busses. Helpful with getting me a cab to go to airport. Good coffee. Enjoyed the free sodas.

Melrose Mansion is a very attractive B&B. I was pleasantly surprised at the very reasonable rate for the location on the Esplanade near Frenchmen St. nightlife. Our room turned out to be in the Napoleon house next door to the mansion accessed across a short alley through a variety of doors which made it a bit difficult to bring our luggage in. The room was large with a nice bed/TV but nowhere as elegant as the rooms are portrayed on the website. The receptionist was accommodating to our needs. The continental breakfast is very limited (yogurt, muffins, coffee).

I really would like to give this place a highly favorable rating. It is very well located close to the French Quarter (but outside the zone of craziness) and the Frenchmen Street restaurants and jazz venues. Our room was excellent. Large and comfortable . The staff was extremely nice and helpful, and gave us many good hints on things to see and do. BUT! Every night at 9:30 or so an alarm went off in our building. I called and most nights someone came and turned it off, but on one night my calls and voicemails went unanswered and the alarm went on all night. On another night we came in late and didn’t even bother to call (the volume wasn’t deafening, and we were exhausted, so we just slept through it) No amount of communication with management of our desire that they do something to permanently address the alarm problem had any effect. This spoiled what otherwise would have been a very positive experience. It also should be noted that during our stay, a tourist from Tacoma was shot dead a block and a half from the hotel.

Melrose Mansion was a good stay. We had the Jacuzzi room. It was spacious and hot tub was just what me and my wife needed after long hours of walking. The hotel is on the edge of the french quarter which is close close enough to walk to bourbon street, jackson square, and other tourists attractions, but far enough away where the noise and partying wont bother you. The lady at the front desk was nice and recommended some local favorite foods that was absolutely delicious. The hotel is not a fancy upscale type, but for the location, price, and cleanliness coupled with friendly staff it was well worth the money. Would absolutely stay again. One disclaimer: there is a $150 incidental that is put on hold incase of damage. We were not aware of this before or after booking. It wasnt until we checked in that we became aware. Other than that, if you plan on being out and about and just having a place to sleep and soak in a hot tub i would recommend this place.

Beautiful mansion. The location was great. I walked everywhere. Except for the garden district and Cory park. I would go back to this mansion.

Absolutely perfect location! Beautiful, clean and wonderful staff!

Easy check in Friendly staff

I wanted to love this property, especially as the neighborhood was great, with beautiful historic homes and easy walking distance to the French Quarter. Unfortunately, the room had clearly not been cleaned, as evidenced by an empty body wash bottle on the ledge of the bathtub, trash not taken under the kitchen sink, and the tub not draining during the first shower. When we called the front desk, Jasmine, who was the acting manager, offered us a much smaller and dank suite that also looked dusty and not well-kept (we had reserved an executive suite). When we did not want to switch. She sent a maintenance man to unclog the drain and said that housekeeping would clean. The maintenance man arrived and worked on the tv (as it was not working) and then unclogged the drain and walked out, but not before showing us the massive amount of hair that was the clog culprit. Then no housekeeping arrived. Another staff person went to clean the shower/tub the next day, after we went back to the office to let him know what happened. He begrudgingly went to the room, with a bit of attitude. Our stay was for 6 nights…we asked for cleaning every day and it wasn’t done until our 4th day. To be fair, it was the holidays and Jasmine said the regular housekeeping was on break and they were using temp staff. To add insult, when we checked out, Jasmine offered to comp one night, unprompted. We didn’t receive the credit through Expedia, as promised, though we called 3 times to follow up. Disappointing.

Super comfortable hotel located across the road from the French Quarter, 2 blocks from the “quiet” end of Bourbon st and just 5 minutes walk from the French Market. Room was fantastic with nice lounge area, comfortable bed and sizeable, clean bathroom with jacuzzi. Our after hours check in with Caleb was a breeze with prompt communication. We’ll definitely return.

Very charming place to stay with large and comfortable guest rooms.

The location is great, close to the French Quarter and Frenchman Street (for jazz clubs), and the house itself is interesting with a historic flair. However, it is managed with little care and imagination. Our room (Classic Deluxe, which turned out to be located in a side-building, not in the main house!) was not well kept. The furniture was sparse, and really old and dirty; the room felt empty (no sofa, just two old armchairs, with only a few old prints on the walls--time travel to the 50s or before!). The bathroom shower stall was leaking, the shower-head detached from the ceiling. The breakfast was minimalistic (plain coffee, yogurt, apples, and mini-muffins from a box), and no (or very late?) breakfast one of the days. The reservation included 'drinks and hors d'oeuvres' as amenities--there was none in sight. There is no proper front desk or lobby. Staying in the main house might be a better experience, so make sure to book a fancy room but beware that the property does not really look like in the photos online.

Great location. Staff had horrible service, never return calls. Wouldn’t book here again.

The hotel was beautiful however we had a room that had an access to street from the bedroom ( the door did not open) there where homeless person sleeping on steps. Loud noise during the night

Loved Melrose Mansion....older and rustic, but a huge room, tall ceilings, water pressure and hot water were excellent. 2 short blocks to Bourbon Street. Staff treated us great!

Large comfortable rooms, easy walk to the shops, entertainment, attractions and restaurants.

Loved our stay. It was our first time at a bed and breakfast and it didn’t disappoint. Great location. We will definitely be back.

This place was great. I had a really great time time. Very clean. Loved the water pressure. Would come back again.

Or was historical and had many different areas kind of like a maze.

I enjoyed the historical feel and the staff was fantastic. However, if your going to modernize the bathroom the lighting should be better in there, the outlets need to be updated in the entire room (plug kept falling out) and there should be a full size mirror in the rooms.

We initially were really excited as the property itself is awesome, however we upgraded for an in-room tub with jets and the jets did not work, House Keeping only came 1 of 4 days despite our continued requests, and Front Desk was unapologetic/proactive in remedying that. The property is great, location awesome, but some personnel and appliance disappointments.

Great visit. Parking is extra or you can find parking on the street review parking requirements for the area. Our stay was great. The only issues would be to have our suite with more kitchen items for use. Sheet pans, more utensils things like that for longer periods of stay. Everything else was amazing

Quiet and convenient for all we wanted to do.

Everyone that works there where very nice to deal with and helpful.

We had a wonderful experience. The manager was welcoming. He gave us a tour or the beautiful property, carried our luggage to our room, offered coffee and tea, and gave us a map with directions to the famous sights. This is not your traditional hotel making the unconventional experience so much more romantic. Our room was clean and comfortable. I loved all the beautiful architectural details. I would definitely recommend a stay.

NO breakfast service although breakfast was included in the booking. The maid didn't understand a single English word, and couldn't offer any help. There was only coffee, nothing else to eat. Still wait for the refund for this.

The room had a dirty ceiling fan over the bed. There was only one tiny garbage can which was in the bathroom even though there was a kitchen area. There was supposed to be breakfast served every day which was non existent. There was also supposed to be drinks and snacks, according to the Orbitz booking, which also didn’t exist. There wasn’t much dining nearby but it’s in a walkable area if you don’t mind a half mile or more walk for food. Staff was friendly.

Met all expectations — good value for this area. Some attention to details would increase my rating — loose handle on shower door, burnt-out lightbulb in bathroom,

If I could give this place zero stars, I would. Absolutely do not stay here. The management (Caleb) does not care about his customers at all. From the moment we walked in, it's been a terrible and harrowing experience. There was absoultey no one here when we tried to check in. Absolutely no one. Like the whole place was just empty. We tried calling, the line would go to voicemail. Another guest let us in, who mentioned that they used to love this place, but that this experience was so bad they will never stay here again. We managed to find an 'emergency' number inside which was picked up by Caleb. He said there was no one working for hours and that we had to simply come back later. The next day, we called to ensure house keeping would come to make up the room. We came back after exploring Nola, to find our door WIDE OPEN, garbage in the middle of the room, nothing other than the bed was cleaned or made up, and they left one towel for the two of us. When we called management to ask them why our door was left wide open with all our valuables inside, Caleb was patronizing, and essentially belittled our concerns - blaming others, and didn't apologized until I propted him to. I have never been spoken to like that. I encourage NO ONE to stay here.