Nice staff, breakfast options were not as good as other holiday inn properties

Very nice room with updated design and furnishings. Friendly, efficient staff.

It was what we expected.

Inflexible

Very nice, clean hotel. Great breakfast. I was pleasantly surprised and would definitely stay again.

Rooms were not ready by the 3pm check-in time. We weren’t able to check into our room before we had to leave for other activities which was quite inconvenient since we planned our arrival specifically so we would have time to check-in and get ready to leave.

The service was great from check in to check out. Great breakfast, my room got upgraded cause of an issue with the room I booked, on site staff very helpful and polite.

Overall a very nice day, no significant service issues. However, we were in room 302 and it was really quite noisy at times. There was some loud fan that was running all night and the other times that we could hear it sounded like it was right outside our door. Also, there were mechanical parts from some sort of air conditioner or some thing sitting right outside our door. Also, the Security latch on our door was broken off and had not been fixed and the toilet paper holder in the bathroom was wobbly and seems about to fall off of the wall.

Everyone was great. The room had a fine powder on the floor and the footprints of prior tenants were still all over the floor.

convient location bad or no ice

Staff were very accommodating and helpful. Room was large cleen and quiet. Hot breakfast was adequate with multiple choices. Coffee was very good. There were also in room Keurig coffee makers.

The place was nice and amazing! I loved their breakfast and their lights! I didn’t hear any commotion from other guests so i was able to rest and relax well

Nice stay

The room we stayed in was beautiful! Loved the updated decor, ambient lighting was great and LOVED the lighted mirror in the bathroom. The only negative I would say is the parking lot needs more lighting at night.

It was recently updated! My wife loved the decor of the hotel and the rooms. It was really well done.

Speedy check in and out

Breakfast was good!

Great

Loved the outdoor pool. Wish they kept the jacuzzi (currently boarded up)

Air conditioner blower had only one speed. Could not adjust room a/c temperature and blower speed. It a was extremely cold

They just remodeled and it looked very nice. But I feel they reopened before they were ready. The a/c in the lobby didn’t work and it was 100 degrees outside. So it was uncomfortable checking in and eating breakfast. There was no ice available, first floor machine didn’t work, second floor didn’t even have one yet and third floor wasn’t even plugged in. Our toilet wouldn’t flush the last 15 hours of our stay, and we requested help twice. No one answered when you called front desk. Went down in person and had to ring bell and wait. When checking out they couldn’t even provide me a receipt. Had me leave my email address to send me one but as of this review still haven’t received it.

Property is clearly in the middle of a renovation. But if you are not ready don't open. Shipping crates in the lobby. Amenities in the room not available like lack of hair dryer and garbage cans. Pool area completely neglected hot tub clearly has not worked in years however is listed on Expedia as having a hot tub.

Rooms were updated and clean. Ice machines were down but staff offered to get some from other area.

Just renovated…first rate 👍

I wasn’t happy that I was required to change to a different hotel upon arrival. And don’t get me started on the Hampton Hotel I was switched to that didn’t have hot water!!

Employees where nice. Hotel could use some updating. Starting to look ragged. We choose Holiday Inn Express because of the consistency. This one leaves a little to be desired.

Hotel is outdated and the cleaning service clearly does a horrible job. Worst Holiday Inn Express I’ve ever stayed in.

Service was great but overall condition of the property vs price wasn’t great. There are other hotels in town in the same condition for 20% less per night

Convenient location, restaurants nearby and great space behind hotel to walk our dog.

Single night stay for a marathon. Staff was very friendly. Hotel was accommodating for race runners with an early to go breakfast and bottles of water.

The hotel scheduled an early breakfast for the runners racing the next morning.

Staff was friendly and during the pandemic they are doing their best to be accommodating.