Incredible view of the St Lawrence River and the 1000 islands. Buildings are historical and well kept a welcome change from regular "cookie cutter" hotels

Cons - Sadly worn curtains that were broken and unable to be closed to block the bright lights outside, a heater that only blew ice cold air, barely tepid water in the morning. Finally got a gas fireplace to work, only to have the fan squeak and rattle all night long. It did eventually warm up the frigid room though, which came in handy when there was only cool water with which to shower (even after it ran for 10 minutes). In-room coffee was super duper stale, I did eventually find a q-tip in my bag so I could stir in some sugar (still undrinkable). The clock hadn’t been set ahead since the fall time change, so I suspect the coffee had been there for at least that long. Breakfast downstairs was so-so. Eggs were done nicely and served warm, but the bacon was chilled enough that it must only have been pulled out of the walk-in cooler and put under a heat lamp for a mere moment…not long enough to warm it through or melt the congealed grease, though. At checkout I did bring things up and was told that due to safety valves that were installed, the water doesn’t get hot. Even warm would have been nice. Pros - Every single one of the staff were incredibly nice. Very friendly, as helpful as they could be given the circumstances. The room was very clean, the bed was REALLY comfortable. Nice sunrise. In the end, on one of the coldest nights of the year I was more fortunate than many others without the resources to rent a room. That said, next time I’ll keep driving.

Great location very attentive staff

Everything was great

Rushi was very hospitable and kind. It is a very cute hotel with a beautiful view of the water.

I have stayed at the Gananoque Inn and Spa many times on my way to and from family in the States. I have always enjoyed my room and the property. This stay, however, was a completely different experience for me. I was tucked into the annex, which had limited amenities - no fridge or microwave and no access to ice - and a very loud heater that didn't work properly and kept me up for most of the night. I realize it's the off season, but that's no reason to provide guests with a second-class stay. The only positive was an updated bathroom with a decent shower. Based on this experience, the likelihood of me staying at this property again is doubtful. The Gananoque Inn is, clearly, a warm-weather destination.

Made a reservation through Hotels.com and asked for a room with a lake view. When we arrived at the hotel we were given a room with no lake view and were told that the lake view rooms get those who book directly through the hotel’s website (!) and not through the third party and we still could get a lake view room but needed to pay extra money. We did not want to ruin our stay and decided to pay the extra fee. Later we discovered and were disappointed that we paid much more than if we would book the same room initially through Hotels.com. For any other requests the staff was helpful and friendly. It is convenient that parking and breakfast are included in the pay. Gananoque Inn is a historical hotel and it is a heritage property. I would say that it is one of the gems of Gananoque town. It has a very good location. I really hope that the character, style of this hotel will not be ruined; I hope this heritage property will be preserved today and for future generations, no matter who is or will be a private owner of this hotel.

A lovely, quaint spot to spend a night or two. Great staff & very friendly atmosphere....highly recommend!!