I didn’t even get to stay there. I booked through hotels.com months in advance, just selected the wrong month, I.e. one month earlier. Honest mistake, and still with months to go. The hotel did not cancel or refund. Simple courtesy that I’d expect from such a “great” hotel

Funky, fun and great staff.

The front desk and bistro staff were both fabulous! Michael was particularly helpful. They thought of everything and were there with anything i needed.

Incredible staff! VERY helpful when we realized we had made a mistake on check-in date. Lovely hotel and the breakfast crew were wonderful, especially Sophia. We walked to a couple of very nice restaurants nearby. Very happy with our stay here.

Excellent location. Very helpful friendly staff

Very nice hotel in the heart of Palermo Viejo. Easy walking distance to large range of restaurants and bars. Great place to stay when in Buenos Aires.

Staff was extremely accommodating. Location is great and safe/clean.

Excellent staff, exceptional costumer service.

We LOVED our stay at this hotel. It's location is great, the rooms were clean and comfortable, the breakfast options were delicious. But the staff really made this stay amazing for us. They gave us a list of recommended restaurants in the neighborhood and through the city, walked us through a map of Buenos Aires and all the popular spots, gave us a list of the most popular tango shows and made a reservation for us. They helped us set up transportation whenever we went out and were available over WhatsApp if we had an questions. They really went above and beyond in helping us have an amazing stay, even making my husband's dreams come true of attending a soccer game. We would recommend this hotel to anyone travelling to Buenos Aires. Amazing experience.

One of the best hotels I’ve ever stayed at. Clean, quaint, fabulous staff, and nice breakfast! The staff were so welcoming and helpful. Thank you!

The hotel people were excellent. They took great care of us felt more personal. I would recommend all to stay at this hotel as it’s better than a 5-star hotel and every staff is very friendly and ready to help .

I was given free drinks Bottles of wine as upgrade not available Concierge was awesome w dinner reservations and Tango bookings, local guidance Lovely hotel Chic ambiance Well trained and friendly staff Great management Fantastic engagement Location was stellar Great job communicating Great airport transfers Willing to accommodate Nice boutique hotel Very personal touch Rare find in our numerous travels Would strongly recommend

Staff were nice and helpful. Their breakfast was yummy and you had options.

Recommendations on a sheet of paper on arrival to help choosing local places to eat. Hotel always willing to help with local reservations and advice.

Absolutely great location for restaurants, bars and shopping in the Palermo Soho. Great staff and delicious breakfast. Design is stylish and lovely but the actual room is basic - nothing wrong about it. But just don't expect a "real" 4-star room. Overall it's comfortable and clean. Our "classic" room also has not much privacy as it looks at the hallways. I'd assume most rooms would have a nice street views. Also, it's far from any subway stations so you'll need to walk very far or call Uber if you'd like to visit other neighbourhoods or tourist landmarks.

The staff is exceptional. Attention to every detail with a smile.

Friendly staff, clean and convenient to areas we needed to get to for business.

Enjoyed our time at this hotel and would stay again!!

Lovely place to stay in town clean and with really nice service, people speak a good english too

This was an excellent hotel choice in Buenos Aires. The staff bent over backwards to be helpful, booking events and dinner reservations for us. The hotel provided a real home environment. The pool and living room area were in an excellent location to relax after a busy day and enjoy a drink. The breakfast was excellent

Gorgeous boutique hotel with personalized service and comfortable, homey feel.

The customer service was fantastic. The front desk staff couldn't do enough for us. They were kind and totally responsible. Hats off to all.

The hotel is very charming with a casual European type vibe. The room I was in wasn't huge, but it was a comfortable size, nicely furnished and very clean. The breakfast were really good. I did find it funny that they offered Fruit Loops and Coco Puffs. The servers that helped out at breakfast were very pleasant, but a bit overwhelmed keeping up the pace. The front desk was very helpful. They were great about wording airport transportation. Most of the guests seemed to be Americans either going on a cruise, or just coming back from one.

Excellent hotel very helpful and courteous staff, loved our stay recommend it highly

I found this property recommended on Trip Advisor as safe with helpful staff. It was all true! Front desk went out of their way to help me with walkable options and directions. Even though my room faced the street it was quiet. Would highly recommend this property!

Great location and staff. Modern with great taste and amenities.

Super staff who cannot do enough for you. Wonderful location in Palermo SOHO which is a very pretty location with lots of really great restaurants, shopping and attractions. I hired Fabian Ali from Toursbylocals.com who spent 4 hours showing me around. Great boutique hotel.

location and staff! great choice!

We enjoyed everything about Mine Boutique but the best features to us were the pool, the surrounding Palermo neighborhood, and especially the front desk staff who went to extraordinary lengths to recommend / arrange activities, dining, transportation, and generally anything we needed to ensure our 5 days were a wonderful experience.

Wonderful hotel in the Palermo neighborhood. Spotless and comfortable rooms with lots of amenities and very kind and helpful cleaning team. A great breakfast with a wonderful breakfast staff helping us. The front desk team went out of their way to help us at every turn. The location can’t be near-shops, restaurants and anything we needed around every corner. We also loved the pool and lovely common areas when we needed a break from sightseeing but didn’t want to be in our room. We were sorry to leave!!

Facilities were great and staff was helpful and friendly. Our stay was brief, but comfortable.

super helpful staff!