Very cosy place, warm welcome by staff

It was unfortunate there was no water and the air-conditioning never had buttons on the control switchs

The chalet kind of rooms.

There was no water on the day of departure, however staff brought water in buckets.

The shotel is in a shocking state - didn't like anything

The location is dodgy Our TV did not tune into cable channels and the volume was too soft on the cable channels. Nobody was able to assist us. The toilet was broken The shower had mould. We did not have a plug for the basin There were no extra blankets or pillows The location is noisy with traffic at all hours of the night.

Friendly staff Dinner was nice

Photographs were misleading. Hotel is older and in worse condition than the photos suggest. No spa facilities.

Everything. My room was spacious. I had both a bathtub and shower in my bathroom.

The heater was not warm enough

Returned again after an absence of many years as we liked the location, large rooms and the easy and secure car parking. As in the past we found the staff cheerful and willing. The meals and the service in the restaurant were excellent, much better than we had anticipated.

Where to start. Front door. Refrigerator which has lost a leg so it rocks as you open it. Disconcerting. Microwave that doesn't work, in spite of the efforts of staff. Safe that is dead and while they say they are going to replace it nobody seems to know when. Certainly not soon. Offered an old key-operated safe from another room, but nobody could find a key (s) for it/them. Wall lamp ready to fall off the wall and light bulbs out, Reported, but 3 days later still out, as is the one over the dark stairs leading down to the ground floor. Fortunately we had a torch. Aircon unit knobs missing so it could not be turned on, let alone adjusted. Business centre was not functioning. Its been 'off' for a while but somebody is coming to reset the computer. Perhaps, it is suggested, after the Easter holiday in 10 days’ time. The staff seem to take it all in their stride. They are sympathetic, but unfazed. From our perspective CC now just doesn't seem to have a manager or an owner who cares. Yet it could all so easily and quickly be put right.

The room was very neat, comfortable and clean. Reception staff was super friendly and welcoming.

The restaurant staff was really not friend and not to helpful.

The staff were very friendly and helpfull. The bed was sooooo comfortable!!!!

There were no towels and toilet paper in the room. But they had a very busy weekend so we can understand that.

Rooms are clean , friendly staff

Nothing

I like

Room was clean, the kitchen had all sorts of dishes were wanted. Bathroom was great. The breakfast was amazing, so were the staff. A very good place to visit.

We struggled to get the TV working properly, it seemed a bit old. Also, the wifi wasn't so strong. It was a good stay however, will definitely go back again.

The food N the staff