Room was very spacious and luxurious. Bathroom was also big with double sinks and a big bathtub. There was a separate toilet and coffee machine in the room. Nice big windows which let in lots of light too but good blackout curtains to also block it out. Good location, can get the tram a couple minutes down the road or the metro or bus about a 10 minute walk away.

The gym was decent but only one of each machine and some machines didn’t work and there was only one mat available. Would be good if there was a steam room as well as sauna and even better with a pool. The breakfast was expensive at €23pp though it was a nice buffet. Would have preferred thicker and bigger towels too to match the luxurious feel of the room but they were very thin and basic ones instead. Also more coffee pods would be good as we only got 2 a day and the coffee machine deformed a few so they were wasted and no spares

Large, comfortable room and beds. All very clean. Friendly, helpful, multilingual staff. Excellent and extensive breakfast.

Excellent room, very clean, nicely decorated. Amazing bed - loved the sauna too. Location excellent for some great restaurants - a great choice only 500 meters away

Amazing breakfast, friendly helpful staff, quiet, comfortable room.

Was not sure if the water in the fridge was complimentary so I didn't use. No hair conditioner in the bathroom.

Staff was excellent, no problems with late check-in. Also excellent service at the bar/restaurant especially Alejandro very prompt and friendly.

Comfortable hotel, spacious rooms, mine was with a huge terrace. the breakfast was fantastic, staff were all very helpful and nice. location was perfect, bed was comfortable.

nothing

The breakfast was so good, the location is very accessibl

Nothing

everything ok. beds confortable. Clean. Very good service. The drinks at the bar: a bit too expensive.

the price of the drinks at the bar.

very large room, enough space for clothes, espresso machine & complimentary coffee capsules. super location, walking distance from Grand Place and Royal Palace

Nothing. All was top quality.

Fantastic location, close to tram and metro stops. Busy area with lots of high end shops and nice restaurants close by. Room was a good size, bed was comfortable.

The temperature control didn’t work very effectively and was a little loud when turned up.

Enjoyed the early check in, spacious rooms, elegant decoration

Excellent room and hotel in general

It's kind of expensive

Very spacious room with excellent view in a chic location.

Great location to explore Chatelain and also city center. Room was large and very comfortable

Nothing

The breakfast was excellent and the staff very friendly specially with children. our room was big enough for a family with 2 children. I can definitely recommend this hotel.

I kindly received an upgrade and the room was lovely. Clean, quiet and spacious. Staff were very helpful and hotel was in an excellent location.

It's kinda center, not much bums. Staff is helpful. USB micro chargers available.

Laundry services are not working on weekends. No USB sockets in room. No spare USB Type C chargers.

The hotel is located at a nice avenue, which has access to the metro and tram lines. You can park under the hotel and visit the city from there. You find every comfort you need in this hotel. The view over the city is beautiful.

Nothing.

I liked the room, location, and breakfast (except for the grapefruit slices likely reused from the days before). Like the idea of donating money in case you don’t ask your room to be cleaned everyday, but the machine for the tokens didn’t work properly all the time.

The property is great, but you should know that to get to the other side of the avenue you need to go through a pedestrian tunnel overfilled with all sorts of stinky and disturbing stuff left behind by homeless people. That tunnel needs urgent attention of municipal administration, and the hotel should remind them diligently. iPhone mirroring on TV didn’t work, but I have a spare hdmi cable for these situations.