Had a one nights stay here and the hotel was cute and comfortable. My room setup was better than I had envisioned. I was looking for a place close to the airport and this exceeded my expectations.

I love this hotel!!! Great staff. Great location!

Horrible Hotel. Beds smelled, dirty showers, I had to ask more then once for extra towels because rooms aren’t cleaned daily or towels replenished and the front desk lady said I had no reservation with Hotel.com making me swipe my card. Once I found my email confirmation that I prepaid she had to reverse the charge. Only good thing about the hotel was airport shuttle that was prompt and on time

Great service clean rooms and great location to all the attractions.

Super comfy place to stay! Great black out curtains. Roomy shower. Comfortable bed. Much nicer than the other Atlanta Airport hotel (SpringHill Suites) that we tried, and more affordable. They have a shuttle (not air train) from the domestic terminal. The shuttle is more convenient in the sense that you get picked up from where the international shuttle drops you, and goes to the door of the hotel (great if you have a lot of luggage), but only runs every half hour. The Airtrain runs more frequently but you have to take an elevator up and then walk a block or two to your hotel. Some Atalanta airports hotels have shuttles, others have the Airtrain, all go from domestic terminal so good to know also you’ll need to take a 30 minute shuttle to get to international terminal after getting to the airport. This hotel usually does not include breakfast, but they have a breakfast buffet and it’s free for kids and $14 for adults. I recommend this hotel.

The worst experience at a hotel, the images is nothing compared to the real thing. The floors are dirty! My bathroom was disgusting, mold in the shower. Housekeeping never came in to pick up the towels. They ran out of towels 3 out of the 4 days we were there. We were told the dryer broke, they never brought the towels, if you want something done you have to constantly go to the front desk. The ceiling in the room was disgusting. I had to look at paint drippings every damn night and pray no dust bunnies would fall on me. No curtain or blinds to close the window. My first time to Atlanta and I won’t be returning.

Convenient location for public transportation. Multiple restaurants within walking distance. Room was clean and spacious.

Very nice and clean hotel. The staff at the hotel were very nice and professional.

This was the worst experience I’ve had at a hotel. I waited until 7 PM for a room, the shower was nasty, no clean towels, and the restaurant waitress had an attitude. Definitely won’t be staying here anymore!

Following a flight delay, I booked a room with Hotel Indigo from my flight as it was 10:30pm and the next flight available to my destination was not until 8:25am. Upon arrival at the hotel (there was supposed to be a shuttle available-however I later learned it wasn't functional this night), the front desk informed me there was no reservation in my name. I provided a booking number and itinerary number, however I was not found as having a reservation and the hotel manager informed me there were no available rooms. The manager told me there was nothing they could do for me and told me that my booking number "didn't even make sense as their booking numbers don't start with the # 8?" I was exhausted, upset, and not sure where to go from there and the hotel manager proceeded to berade me at midnight for not having a smile on my face like the male customer they served after she had told me to move aside. I was unable to gain a response from the online support for expedia and was forced to book an uber to another hotel at midnight even though my account had already been charged 200.00 for the stay at Hotel Indigo. Following connection with expedia (once I was on the next hotel's wifi, I was advised that my 200.00 would be refunded within 7-10 business days.) I will never book another arrangement through expedia knowing this could potentially occur and I certainly will never book another reservation with IHG or Hotel Indigo after the experience with their management.

My daughters and I were in town for the weekend and decided to stay at this hotel because we stayed at an Hotel Indigo in L.A. Well the experience was not the same. Upon our arrival, we had to wait for 1 hour before a room was assigned. Btw, the room was paid for in advance. Our linen on both bed had urine stains on them. We ask for sheets to be change, it never happened. The manager acussed me of having 2 small children, needless to say my daughters are adults. The manager was very rude and mean. She refused to take accountability for things that happened at the hotel. There was broken furniture in pur room. The ceiling needed repairs, as it looked like it was going to cave in. There was 2 washclothes in the room for 3 ppl. When asked if someone could bring more towels to the room, she told me that i would need to walk to the front desk get more towels. Our room hadnt been cleaned since we arrived. We were told to put used towel in the hall before getting clean towel. I would not recommend this hotel to ANYONE. The staff was rude and disrespectful!!! Oh and might i add my daighters and i went to the nearest walmart to purchase sheets for our bed, because there was dirty linen on the beds upon check in. STAY AWAY FROM THIS HOTEL‼️

I wasn’t crazy about the additional $150 hold on my CC, above the bill and $14 a day parking for just a parking lot. This should have been prominently disclosed.

The hotel is in need of some sprucing up…pretty worn looking. Very hard mattresses and pillows. Our room wasn’t clean…sticky floors (obviously the previous guest spilled something all over the floor in front of the fridge and it wasn’t cleaned. Staff was very friendly though!!

Good customer service

Staff was nice. Hotel could use better housekeeping.

Restaurant was often not opened and staff was not particularly helpful in the business center.

Love the neighborhood and convenience to the airport. The staff has always been welcoming and friendly. I enjoy staying there.

Staff were awesome

This experience was a hot mess. We were in Atlanta for my granddaughters sport event. We checked in and the front desk said the rooms were not ready despite a check in time of 3pm and it was already 4pm. The hotel claimed we did not have a reservation. We called Hotels,com and they had to contact the hotel to rectify the situation. Meantime we had to wait over an hour to get our room. We were told we could not sit at the lobby and we had to sit in an area dark and no lights with about another 15 people were upset they did not their room ready.

This place is really unorganized. I had a reservation check in time was 3pm I arrived at 530pm there were no rooms available. We asked the front desk how long they expected the wait to be they did not know how long the wait would be. They also had multiple people waiting for there rooms. I waited 30 min and canceled my reservation and booked another hotel.

Bed was very soft. Hotel was not far from the airport and breakfast was good. Very friendly staff.

Close to the airport, good for stranded travelers:) Reasonably priced. Floor in the room was sticky and slippery as if washed with pure soap and not rinsed I had only cold water and no water in the shower at all that night, however shower was running the next morning (cold). My room was 5th floor.

Very short staffed. Check in wasn’t available until after 4:30. Light bulbs were missing or burned out in 2 of the lights in our room. Very limited bar menu. Only appetizers and salad. One person at the bar restaurant to cook, bus, make drinks, deliver checks. She did her best but that didn’t make the experience any better.

Property nice staff decent. The room was clean!

Pros: proximity to ATL airport and shuttle Cons: limited dining options within walking distance

Upon arrival property appeared to look very clean and descent. The shuttle from the airport to hotel was quick and staff was very friendly. When I checked in the manager informs me about the breakfast buffet in the morning and cost. I informed him I had already prepaid for breakfast. He said ok great! Before handing me the keys, states that in observance to New Year’s custodial staff will not be working please contact the front desk regarding any issues etc. I get to my room, it appears clean and well; until I tried to use the bathroom and the toilet would not flush. I contacted front desk he said he will try to get someone to look at it. While waiting on whoever is coming the room was FREEZING. I attempted to adjust the heat and it wouldn’t come on. I called front desk, I ask how to turn the heat on and status on toilet. Then went on to say that New Year’s Day observance he doesn’t have any one to assist. No one ever came to look at heat or toilet. The bed was soft and appeared to have clean linen. I am a diabetic, prepaid for breakfast; when I went downstairs to eat breakfast, I notice other guests upset. I walked up to a typed note saying “due to observance of New Year’s restaurant and breakfast will be unavailable. However coffee and tea is complimentary.” I asked front desk about the money I spent on prepaying for breakfast. His response was to call Expedia. Unfortunately there is not any restaurants within walking distance. Can I get refund?

It is a nice hotel, just upset it wasnt downtown atlanta like it said on ur app.

Overall, it was a decent stay. I would recommend staying if you are planning a short trip.

The staff make sure the room is to your likeing.

Great place to stay. Very comfortable. Excellent shuttle service!

Nice hotel and great service

My room has floors that were buckling due to moisture and it smelled like mold was in the air. In the morning, I couldn’t get the included breakfast because the girl that manages it called out sick and there was no one else to step in and do that job. And the shower water wasn’t hot.