we enjoyed our stay. Breakfast could of been a bit better, with a bit more variety.

First, we arrived at the airport and was told the shuttle was no longer running for the day. Huge inconvenience, when i booked this hotel for the convenience of a shuttle. Second, the shower backed up and we had to stand in ankle deep water for our showers. Disgusting. And the final end of our stay we were told rhe shuttle would be arriving soon and theyd notify us. Apparently they forgot to tell us so we had to wait for an additional 30+ minutes for the next shuttle. Upon notifying the staff no apologies were given or compensation for having these issues. For the price of this hotel i would not stay here again. Alot of money for a little service. Disappointed.

Overnight enroute-nice and clean with a good shuttle service. Nice area

Our trip was solely based on visiting southern California colleges. Our days were long and exhausting and the one thing we hoped for was a decent sized quite space. The space in our room was the best of any hotel in this area at this level. The noise on the other hand was the worst. We were on the 4th floor and it just so happened to be windy 2 nights of our 3 night stay, with that being said there where palm trees that hit the window all night long, the room right above us did not realize there were people below them and walked round in the middle of the night with heavy feet and the cleaning service decided to clean at 12:30am, this hotel does not have carpets so there is nothing to absorb the sounds, the hotel is right next to the metro and does not have sound proof windows or they do just not good enough so you hear it going by at all time. My recommendation to anyone thinking of staying here would be to request a room opposite of the street side on the top floor.

Stay was great and location near airport was perfect. Tonya and Grace at the front desk provided excellent customer service. Thank you so much!

Stayed for 4 nights at Hyatt place LAX El Segundo, on a family trip to take my grandson to Universal Studios. The location is about an hour and 15 minutes away from universal studios with traffic. It is right off the 405 freeway so very easy access. The location is very good and it is also a little over a mile away from LAX and a couple of miles away from Manhattan Beach. The hotel is very very clean and modern. There is an outside pool and jacuzzi but we did not get to use it because it was kind of cool outside. There is free breakfast in the morning with choice of real eggs, bacon, sausage and potatoes, along with other pastries and of course coffee. Didn't really interact too much with any staff besides check-in and check out but everyone seem very friendly. We did have an issue on the third day/night with the cable being out as well as Wi-Fi . We were given $20 off for that day/night which I guess was fair . Check out was very easy. The location is in kind of an industrial area so really not much to walk to. But everything is a very close drive.

I did not like the fact that you charge $25 to park at the hotel you're staying at. Hotel there should be entitled to at least one parking space at the very hotel where you're spending your money to stay where, else are you supposed to park.

We booked this hotel because of the free airport shuttle. The room was spacious and clean. Some front desk staff were wonderful and there were others that did their jobs well but didn't give off a hugely friendly vibe. The biggest problem that we encountered was the bar/restaurant. Sadly there was a staff shortage so getting drinks was difficult, poor Mitchell was run off his feet the 2 nights that we were there having to cook food and cover the bar. The front desk is attached to the bar and only Ashley stepped up to help him. There weren't many options for other food choices in the area. The restaurant menu was limited but the breakfast was great as was the lovely woman that was working in the mornings. The pool area was really great.

Great Customer Service

One of the elevators was broken all weekend and the lines to get on and off were very long. I have stayed here before and will again, but this time was a bummer

Great for what we needed it for close to LAX and beaches

Keep up the good work

The showers were cool to Luke warm both when we arrived and in the morning- the floors in bed room seemed to like they forget to vacuum.

Beautiful hotel with updated rooms and very clean. Lovely staff.

Everything was good

Free breakfast every morning was great, room was clean and very comfortable. No complaints here!

Nice stay here

Nice and clean

Staff was rude mostly the younger age staff

Excelent, nice experience !

Great place

A bit far from the LAX. Complimentary breakfast was fine. Bed was comfortable.

Great customer service from the time you walk in to the time you leave. Awesome staff in every context which manifested in customer facing roles as well as the housekeeping functions.

Great stay!

I loved my stay! I’m traveling with two dogs and our stay was extremely comfortable. The staff and vibe is lovely!

The room was very spacious & well appointed. The desk staff was very nice. I wish that the airport shuttle ran earlier, and that the restaurant was more full-service. But it was a good value for what we paid.

Beautiful room and spacious

Very clean and friendly environment. We enjoyed the patio area briefly until the rain came and then took our drinks inside. Very comfortable and quiet stay! The LA area can be a little crazy but this area was nice and i felt safe.

Everything was great! The staff, location and accommodations were fantastic! What more could you want!

Good hotel with all facilities, a very good breakfast as your start of the day.

OK place for business travel or quick night near the airport. Has a few miles on it and I thought the $25 fee for guest parking was ridiculous. How else are you supposed to get there in LA? The rental car (Avis) was only $35/day for heavens sake.

Close to LAX