dinner, the kitchen's products were magical

some minor things, that can be improved by good will and proficiency

Such friendly people - needed a family get away and it felt like we were so well looked after. Endless kindness, hospitality, great weather and very nice rooms that were very practical and clean. Highly recommended.

Friendly and responsive staff, very good spa facilities and good surroundings around hotel.

Cleaness of the room could be better, there were no kithcen facilities not even a knife, location is a bit not convinient so if you don't have transport it is not that convinient, but hotel kindly provided us with free transfer to Waren city center.

Nice hotel with old and new buildings, swimming in the lake across the street, huge space in the suite

Confusion between reception and service staff, who has defined which breakfast slots? Where was the hotel management to support the overwhelmed staff? Cutting an old tree in the morning during breakfast noisy and a lot of wood chips. Why are they doing it in the high season and not before? What kind of countrylike odor was every evening in the air?