This place used to be better. I stayed here about 8 years ago and I remember it being a fancier place with a gourmet restaurant and good customer service. If feels like management have taken it down market. Cleanliness was an issue for me, especially the coffee machine in the room, I doubt it was ever cleaned. Probably still one of the better options in Baie Comeau but definitely no longer a special occasion. It now feels more like an upscale motel.

Very nice hotel Comfortable and clean. Staff was very friendly

Lovely building on the water. Good food at reasonable prices. Convenient to the ferry from to Matane.

This is a tough review to write. Our reasons for staying here were purely nostalgic having stayed here SO many times over the span of some 30 years (mostly on business trips to the area) We were disappointed. The property is tired and in need of serious updating unless vintage is your thing. The lobby/ front desk is unappealing though the staff were kind. We had the misfortune of checking in as 400 attendees descended on the hotel for an evening event. It was pure chaos for parking, a congested reception area not to mention that the only evening dining option Bistro la Marée is literally 2 steps from the front desk. The room itself was fine and spacious. Flooring was newish and the bed, pillows and linens very comfortable. The bathroom is serviceable but completely outdated and not on par with hotels in this price range. We ate dinner at the Bistro La Marée which was excellent (see google review). There is a lovely well-appointed terrace which is only accessible (unfortunately) when the Bisto is open. The exercise "room" is a curtained off section of the old dining/ ballroom which was just weird to access. A section of the former dining room located on the lower level is now used for breakfast only (due to staffing shortages). It is unimpressive, set up like a school cafeteria, not at all elegant. Unfortunately, accommodations in this area are limited so you're kind of stuck with this expensive lackluster option.

The property has great character and charm. It has been beautifully maintained, is clean and the food is good. The staff is very helpful and the area provides awesome walking trails, outdoor gym, only a a few minutes walk from a great cafe and downtown area.

It is a great old-fashioned hotel, reminiscent of 1950 movies. The rooms were clean, comfortable and quiet. The view is spectacular. Having an onsite dining room where we enjoyed an excellent meal was lovely.

Great location. Rooms are nice. Dinner service and food was nice.

X

Great! We always enjoy your stay here!

Super

Good

Really nice place to stay

Beautiful hotel, very helpful and friendly staff! Comfy room!

Excellent service and very confortable.

Super

This classic hotel is wonderfully updated without losing its charm. Super clean. great restaurant. AC and wifi were perfect.

The property is clean and comfortable. The inside has some historic representation- the stairway area is tastefully decorated. We loved the granite rocks on the beach, especially at low tide.

A recommander

n/a

Super

historic aspect was great

Excellent

Staff was very nice upon checkin and checkout!

Great view. Rooms are a little dated but then again, it is a very old building with lots of charm.

Super

Nice and Quite place.

Temperature too high in the room

Everything was great but the gym was closed and blocked off.

Nice area

Beautiful hotel by the ocean. We went during the winter and it was still very nice to walk around.

Been here many times and it never lets me down ! Love the old castle look ! Everyone are friendly and it’s very clean.

authentic!