Reception staff were excellent, room spotless and very good quality. Booked hotel as advertised dog friendly, provided nice unexpected dog welcome pack, bed and water, food bowls. Unfortunately the dog friendly element ended there. Our dog was only allowed to walk go and from room. Despite a large open space around the pool, dog was allowed to walk through to access beach but not stop ??? Hotel had large area around pool bar with numerous outside tables, dog not allowed. Hotel provided what looked like excellent breakfast, dinner service, again despite outside tables dog not allowed. Adjacent to hotel and beach was large shop and restaurant complex, dogs allowed inside all restaurants meaning we ate there for the whole stay. The hotel is clearly missing out on an opportunity to make full use if its facilities.

As already mentioned dogs allowed in outside areas

friendly staff, great location, so many entertainment and activities, super clean outdoor and indoor pool.

cannot say anything

Room could have been a bit more clean (floors mainly) and there were some signs of wear and tear.

clean, full of amenities

Excellent hotel good food

loved the location, the pools, the extremely nice and helpful staff, the meals and the child activities.

Didn’t find much to dislike. The room wasn’t the cleanest when we arrived, however, it was cleaned every day while we stayed there. Also, the staff at the spa wasn’t very nice, unlike the rest of the hotel staff.

Very nice beds! Big rooms. Very big breakfast with everything you could want.

Buildings are too big and lots of empty hallways. No a la carte restaurant and no comfortable bar area.

Maxiclub

Camarero/a

Super outdoor space and a indoor swimming pool to enjoy on this april windy afternoons. The kids space was also a very good experience.

Not even a bottle of water in the room

The location and its facilities

I tried to eat the vegetarian paella at the pool bar twice and couldn’t book it. The staff contradicted themselves about the reservations and we didn’t get to eat it.

Everything. This is dream hotel.

n/a

pool area was nice and room was clean

The breakfast was not to our liking. The eggs were lukewarm and hard to find jam.

The bufet and the pool and the nearest to the beach

the rooms

Easy access to the beach, cleaning was perfect. Breakfast was good.

The staff was very disappointing. Rita who made our check in didn’t explain anything. We even have to then question her about what time was the breakfast etc.