Ambassador at Grand Velas All Inclusive
A propos de ce hôtel
Situé à Playa del Carmen, ce charmant hôtel pour 1 256 € par nuit est un fantastique option pour votre prochain vacances Hôtel de luxe sur la plage avec 3 piscines extérieures
Prenez un bain de soleil à la plage ou bien profitez des services proposés au centre de bien-être de Ambassador at Grand Velas All Inclusive. Ensuite, rendez-vous dans l'un des 8 restaurants sur place. cet hôtel vous promet des vacances de rêve !
Ambassador at Grand Velas All Inclusive possède 195 chambres accessibles par des couloirs extérieurs et comprenant des stations d'accueil iPod et des articles gratuits dans le mini-bar. Les chambres donnent sur un balcon ou patio aménagé. Les chambres disposent d'un coin salon séparé. Les lits sont dotés de matelas avec surmatelas et sont préparés avec une couette en duvet d'oie et de la literie de qualité supérieure. Une gamme d'oreillers au choix est à votre disposition. Une télévision à écran plat donne accès aux chaînes thématiques par câble. Les salles de bain comprennent une baignoire et une douche séparées avec une baignoire à jets et un pommeau de douche à « effet pluie » ; de plus, elles ont des peignoirs, des chaussons et des articles de toilette de luxe.
Une piscine couverte se trouve sur place, ainsi que 3 piscines extérieures et 4 bains à remous. Outre une piscine pour enfants, l'hébergement propose un sauna, un centre de fitness et des vélos gratuits.
Prenez un bain de soleil à la plage ou bien profitez des services proposés au centre de bien-être de Ambassador at Grand Velas All Inclusive. Ensuite, rendez-vous dans l'un des 8 restaurants sur place. cet hôtel vous promet des vacances de rêve !
Ambassador at Grand Velas All Inclusive possède 195 chambres accessibles par des couloirs extérieurs et comprenant des stations d'accueil iPod et des articles gratuits dans le mini-bar. Les chambres donnent sur un balcon ou patio aménagé. Les chambres disposent d'un coin salon séparé. Les lits sont dotés de matelas avec surmatelas et sont préparés avec une couette en duvet d'oie et de la literie de qualité supérieure. Une gamme d'oreillers au choix est à votre disposition. Une télévision à écran plat donne accès aux chaînes thématiques par câble. Les salles de bain comprennent une baignoire et une douche séparées avec une baignoire à jets et un pommeau de douche à « effet pluie » ; de plus, elles ont des peignoirs, des chaussons et des articles de toilette de luxe.
Cet hôtel de Playa del Carmen offre l'accès gratuit à Internet par Wi-Fi. Les voyageurs d'affaires apprécieront des bureaux, des journaux gratuits et un téléphone à disposition dans les chambres. De plus, les chambres possèdent des coffres-forts suffisamment grands pour accueillir un ordinateur portable et une machine à espresso. Un service de préparation de lit en soirée est fourni, ainsi qu'un service de ménage tous les jours. D'autres prestations sont disponibles sur demande, notamment une literie hypoallergénique.
Une piscine couverte se trouve sur place, ainsi que 3 piscines extérieures et 4 bains à remous. Outre une piscine pour enfants, l'hébergement propose un sauna, un centre de fitness et des vélos gratuits.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Équipements
Piscine
Climatisation
Internet/Wi-Fi
Parking
Blanchisserie
Balcon/Terrasse
Jacuzzi/SPA
Téléviseur
Salle de fitness/sport
Jardin
Carte de Playa del Carmen
Attractions à proximité
Avis
4.4/5.0
Excellent(30 Avis)
5.0
Service
5.0
Wonderful facilities and food. Fanny at the swim up bar was phenomenal!
5.0
It’s was great
5.0
excellent service
5.0
Second time in this wonderful hotel.
Family friendly. Like a paradise.
5.0
The service is amazing and so is the food. My daughter and her cousin absolutely loved the kids club. It is a beautiful resort.
5.0
The hotel is beautiful, all of the food is delicious, the staff is extremely welcoming and helpful, and the spa is amazing.
2.0
Five diamomd star property, service and food, but unfortunately its beach is not fit for swimming due to sharp rocks, seaweed, and dirt. The hotel is cleaning the beach constantly but there is almost 0 swimmers in the beach. Very unfortunate as the hotel, staff and food trully meet exclusive 5 diamond star expectations.
5.0
We had such an amazing trip to Grand Velas. We stayed at the Ambassador and everything was betond what we hoped for. The rooms were large, beds and pillows so comfortable and pool area was beautiful. The food both at the pool, and in the main restaurant were very good. The other restaurants far surpassed our expectations- it was just like dining at upscale restaurants every night. Our kids enjoyed the kids clubs and loved seeing the shows each night and picnics on the lawn during the day. We can’t wait to go back!
5.0
This was our 3rd trip to Grand Velas but the first with kids. While almost everything was great they need to work on a few things. Firstly provision of high chairs is almost non existent. It often took 15 mins to get a high chair and one time we got given one which was blatantly dangerous - our child could easily have slipped out of the bottom. Considering how many kids were around i found this totally baffling and the constant battle to find high chairs very wearing.
Additionally the service in Azul buffet at peak times is horrendous. My wife asked for tea on arrival every day and often the tea never actually arrived despite multiple requests. I think she probably only succeeded in getting tea 2/6 days.
5.0
This was our 3rd trip to Grand Velas but the first with kids. While almost everything was great they need to work on a few things. Firstly provision of high chairs is almost non existent. It often took 15 mins to get a high chair and one time we got given one which was blatantly dangerous - our child could easily have slipped out of the bottom. Considering how many kids were around i found this totally baffling and the constant battle to find high chairs very wearing. Additionally the service in Azul buffet at peak times is horrendous. My wife asked for tea on arrival every day and often the tea never actually arrived despite multiple requests. I think she probably only succeeded in getting tea 2/6 days.
5.0
If you’re looking for a great family experience with the best service and a five star property you should consider the Grand Velas. It’s amazing!!
2.0
This hotel is definitely characterized for its service and food. All was great, I just wish the beach was better. I've seen much prettier beaches in Playa del Carmen/Riviera Maya. As for the staff, they treat you so well you feel the need to tip them even though tips are supposed to be included in the all inclusive price, which is definitely not inexpensive. The facility is beautiful and the spa is amazing!
2.5
Great food and awesome staff and service. 2nd time staying at resort with 3 kids. Pricey but well worth the money.
5.0
I have been to this hotel yearly since it opened. Very plaesant
4.0
This is my 4th time at Las Velas and once again they delivered almost to perfection, a few spots during our stay.
The hotel was entering the low season and the occupancy was very low, but somehow during the first 5 nights we stayed at an Ocean View suite. Not much of an ocean view and more a pool view, did not complaint about it, but the room description was deceiving. The last two days paid for an Ocean Front, Private pool suite, and we got a room with a partial ocean view, since we were also looking at the roof of one of the restaurants. In addition, and to my surprise, the two qeen beds were significantly smaller than the other room with no view. At some point I even thought about asking the hotel staff to move me to the first room as it was more comfortable and since we were at the beach or pool most of the day, the view at the end was not as important.
In summary, on a hotel were all the interactions are scripted to deliver a superior service, I feel than on an almost empty Hotel, if the staff was really looking to deliver a wow factor, they should have given a bit more thought on the room assignment, after all we were repeating customer paying the modest amount of $1200 a night.
5.0
Food is great, hotel staff is nice and courteous.
The only complain I would have is about swimming in the ocean. There were rocks and in a windy/wavy day it is impossible to see them to avoid and the water is too shallow to enjoy it.
3.0
I was disappointed with the room description and layout. On my reservation the description of the room was "one bedroom family suite". When I got there the room was just a basic standard room with no separate bedroom. This is difficult with young kids and I felt the description was misleading.
2.5
I was disappointed with the room description and layout. On my reservation the description of the room was one bedroom family suite. When I got there the room was just a basic standard room with no separate bedroom. This is difficult with young kids and I felt the description was misleading.
3.0
Amazing service. Great weather. Beautiful property. Dinner Restaurants reminded us of food from good Chicago or nyc spots. No solicitation for tips. Breakfast and lunch buffets were excellent as well. Had sushi almost daily!
FAQ
Combien coûte ce hôtel par rapport aux autres à Playa del Carmen ?
Le prix moyen d’une location à Playa del Carmen est de 107 € par nuit. Cette location est 1 149 € au-dessus de la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
Oui, le parking est répertorié comme un équipement pour Ambassador at Grand Velas All Inclusive. Pour plus d’informations, nous vous recommandons de contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Oui, Ambassador at Grand Velas All Inclusive comporte une piscine. Bonne baignade !
La location Ambassador at Grand Velas All Inclusive accepte-t-elle les animaux ?
Malheureusement, ce hôtel n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre Ambassador at Grand Velas All Inclusive ?
Nous avons trouvé 10 équipements pour cette location. Cela inclut piscine, climatisation, internet/wi-fi, parking et blanchisserie.