Food 4.65 Onsen/Oyu 3.90 Room 2.75 Staff 4.75 Local Scene 2.9

Staff cannot speak English. Just a very basic hotel which there is many other better and newer one nearby if going to pay USD290 for it.

Friendly staffs and service. Tasty food, too.

Very comfortable stay. Good service plus good food. Good value for money

This is an amazing hotel with very kind and helpful staff. If you want to experience a true Japanese style room and hot spa, with great breakfast, then you must stay here.

I and my wife had one night stay here. The staff were very nice and we had a warm welcome. This is a truly Japanese hotel and everything is kept in order. I had spent the night at the reading corner because it was quiet and comfortable to read some of the collections on Japanese history, temples and travel magazines. The hot spring was excellent. The breakfast, which we had in a private room, was excellent too. Many thanks to the lady staff who served us closely because she could speak a little English and she had made a huge effort to try her best to make us understand everything. Definitely this hotel would be my first choice when I visit the Kaga onsen area again.

Great service but the building was a bit tired

If you want to experience a real Japanese Ryokan/Onsen then this is a good option. Though be aware it will have limitations such as the free wifi only works in the foyer. There are three Onsen options available to the general rooms which alternate between men & women during the day, yukata's are provided upon check in. The rooms are classic Japanese in style with tatami mats, sliding screens and futons. When booking go for the kaiseki meal option for a great dinner/breakfast. The staff are very friendly though they speak no English, so an understanding of Japanese would greatly enhance your stay.