Great stay and wonderful breakfast buffet.

I stayed over 8 nights with 2 adults and teens. Location is okay only, as most shops are on the south side of the beach, not many near to this hotel. My room facing the un completed site of Holidays in, and could looked errie at night Issues of this hotel 1. Lifts are shared with service staff, long waiting time even in off peak season 2. Mattress in needs of replacement, as for our king beds and doubles beds, all are sinking to 1 side 3. Lobby is shared with another So called Luxury Apartment and was tiny 4. My master bedroom walls are shared with the so called apartments and they are owned by different management, and the Altara staff have little control over the noise created by those guests over 2 nights 5. The slippers provided are not comfortable and seemed to catered to one K country people only, not for other nationality 6. My 3 TV setting are set to Korean, and we have to get service to tune to English, isn't this a international language Positive 1. Service staff overall are very courteous especially the breakfast floor, hardworking and ready to serve 2. Cleaning staff also diligent. If you are of the K race, you will feel at home in this hotel. We will not be back.

The facility has big room and washer/dryer. I had nice stay up until the power outage from 3am until not sure what time. When asked all staffs no one knew what time or when the power will come back. So, we decided to move to the different hotel. We'd checked out around 8am and power wasn't back up then!!! The staff handled the situation well. He did his best! Overall, other than the power outage issue I had a nice stay .

Excellent hotel, best location with nearby walking distance sea food restaurants. Excellent hotel, best friendly services started with Ms. Nguyệt and front desk staff to Ms. Hạnh the bartender at Altitude Bar. Even though the breakfast staff provided tentative services, the menu variety selections could use some improvements. Overall, an excellent hotel with a Living room, Kitchen/Dining and full washer/dryer in room for two bedroom setup is a must for a complete vacation.

Great for family

Is not up to standard

We booked and paid for 4 ppl and they insists on only giving us 3 room keys. My sister had to argued for the fourth key twice… Pool was rooftop which was cool, fried rice was delicious, cocktails was poorly made. Surrounding the hotel was nothing. You’ll have to walk at least 15 mins for the first store. Then ten mins to get to the beach because there was a fence so we couldn’t get to the beach until the entrance of the fence. Most rooms bathroom are good for couples because it is see through with no privacy… it’s beautiful for couples just not family…

Suite is clean and spacious and comfortable.